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Longo Lexus

El Monte, CA

4.9
2,043 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,043 Reviews of Longo Lexus

March 15, 2023

Outstanding! !! Longo provided a seamless experience. Great customer service. Updated regularly. Staff at the collision center, Enrique and Jerry amazing! Simply More

by DGates
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Mar 15, 2023 -

Longo Lexus responded

We're honored you've selecting Longo to aid in your auto care | repair needs

March 15, 2023

Owning a Lexus is a luxury. Having Longo Lexus service your Lexus takes it to a different level. Longo’s service advisors and mechanics treat your vehicle like their own. Th More

by LB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Mar 15, 2023 -

Longo Lexus responded

Thank you for such an amazing posting on DealerRater and we cannot wait to share this with David and the svc team @ Longo Lexus. Boy did this ever put a smile on our faces - Thank you for your kindness & loyalty to our company & team

March 12, 2023

Man Wong is very polite and accommodating. He is an asset of the company. He help me already the second time… More

by ces
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Mar 13, 2023 -

Longo Lexus responded

Thank you for your kind posting on DealerRater and delighted knowing Man and the Svc team @ Longo Lexus took wonderful care of you and your investment (car).

March 10, 2023

You can always count on the great service at Longo Lexus. I will never go anywhere else. More

by DeeYamada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob DeBarr, Man Wong
Mar 10, 2023 -

Longo Lexus responded

Thank you for entrusting Longo Lexus | Man Wong with your auto care needs. Have a great weekend

March 10, 2023

The service manager Francis explain me very well what’s going on during the repair. He kept me up to date, for every steps, After the repair he met me, and answer my question even not related to the repa More

by Rockstar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Mar 10, 2023 -

Longo Lexus responded

Thank you for trusting our company (Longo Lexus) and team (Francis) with your auto care needs. Make it a great day, please stay safe it's wet out there (SOCAL) and hurry back - Team Longo

March 09, 2023

Good sales,good service,good quality,treat customers very kindly and patient ,we trust Longo’s reputation More

by msjoycefeng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vivian Tan, Fiona Li
Mar 09, 2023 -

Longo Lexus responded

THANK YOU * for this great review regarding your visit to Longo. We're honored to serve you and we want to say Congratulations on your purchase - Team Longo

March 09, 2023

Great service by the LONGO team. Appreciate my service advisor, Beau Lywho ensures everything is taken care of for my service needs. Thank you!!! More

by Jshannon1perry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Minarto, Beau Ly
Mar 09, 2023 -

Longo Lexus responded

We're delighted to read of the caring attention provided by Beau. Have a wonderful day - Team Longo

March 07, 2023

Longo Lexus always gives me the best car service! They are very attentive and reliant. Thank you James in service advising for always assisting me! More

by Christy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sabino Cuevas, James Dahlstein
Mar 07, 2023 -

Longo Lexus responded

Thank you Christy for selecting Longo Lexus | James to handle your auto care needs. Make it a great day and hurry back

March 07, 2023

Very good service and friendly. I will recommend all my friends to this dealer Long ago Toyota in el monte More

by Tran0521
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hieu Le
Mar 07, 2023 -

Longo Lexus responded

Thank you for your 5-star rating on DealerRater and please enjoy what you drive

Mar 07, 2023 -

Tran0521 responded

Thanks

March 06, 2023

Salesman Jose Mendoza was very professional and listened to my car search needs. He was not a pushy salesman. More

by Rociograciano
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
Mar 06, 2023 -

Longo Lexus responded

Thank you for this amazing posting and please enjoy what your drive -Team Longo

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