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Longo Lexus

El Monte, CA

4.9
2,043 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,043 Reviews of Longo Lexus

March 27, 2023

Sept 21, 2022 Service is good, service advisors are helpful, reception area is comfortable, easy to get appointment, at times you don’t even need one. More

by abertset57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Mar 29, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus - Thank you so much for your post

March 27, 2023

Excellent service from Longo Lexus as always. Special shout-out to Kelly. Look forward to returning again. More

by Andy
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Mar 29, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus - Thank you for the shout out on DealerRater

March 27, 2023

Excellent services, staff knowledgeable and friendly. Got all the information needed to make a good decision on service needed for our vechile. More

by David
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Mar 28, 2023 -

Longo Lexus responded

We're honored to serve you - Team Longo

March 25, 2023

Eric Garcia was knowledgeable, courteous and helped to make our purchase experience easy and satisfying. More

by larry_byers
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Garcia
Mar 29, 2023 -

Longo Lexus responded

Thank you for the kind posting - Team Longo

March 20, 2023

Dealt with fast and easy transactions. Very professional. Will recommend this place to friends and family. More

by Dejablue
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
Mar 20, 2023 -

Longo Lexus responded

We're happy knowing your service visit @ Longo Lexus was comfortable and met your expectations. Make it a great day - Team Longo

March 20, 2023

Very good service. I really love the service fast and efficient. Keep up the good work. More

by Thearylen168
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio Mejia
Mar 20, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus, we're honored to serve you

March 19, 2023

Service advisor was quick to follow up after bringing the car in for repair. Also follow up constantly throughout the repair process and even sent pictures to me of where the damage was. Highly recommend Lon More

by Tch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Mar 20, 2023 -

Longo Lexus responded

Thank you for being the most important part of our business and delighted knowing Jackelyn and the Svc team @ Longo Lexus took wonderful care of you as you deserve.

March 19, 2023

Always a pleasure going to Longo Lexus for service. Kelly Yang has always provide excellent customer service and satisfaction. Although all Longo Lexus employees are great Kelly Yang stands head over More

by ddketch30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Mar 20, 2023 -

Longo Lexus responded

We couldn't agree with you more about Kelly Yang @ Longo Lexus, he certainly one of the many reasons why Longo is Longo. Thank you for the review and hurry back - Team Longo

March 19, 2023

Longo Lexus is one of the best dealerships that doesn’t mark up over sticker price. George King is an amazing sales person, listen to my needs & very honest and worked with us on vehicle price. George is a More

by msdebbie0711
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George King, Kelvin Huang
Mar 20, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus - congratulations on your recent purchase and please enjoy what you drive - Team Longo

March 17, 2023

This experience has been the easiest and seamless purchase ever and they even delivered! I am very happy. More

by mhovsepian
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
Mar 17, 2023 -

Longo Lexus responded

Thank you for being the most important part of our business - Team Longo

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