Longo Lexus

Very punctual on time and good job. Very good customer service always helpful. Nice, polite, and very good.nice work Very good customer service always helpful. Nice, polite, and very good.nice work More

Unprofessional service advisor Kelley swang not bothered to let the customer’s know status of the vehicle when pick up. So many problems I am experienced at the dealership live in San Diego driving up to El to let the customer’s know status of the vehicle when pick up. So many problems I am experienced at the dealership live in San Diego driving up to El Monte took me two and half hours to drive so disappointed More

Great to have a loaner car, they always find something else that needs fixing, they check the whole car over, not just what you came in for. The first time years ago I went in for an oil change they found else that needs fixing, they check the whole car over, not just what you came in for. The first time years ago I went in for an oil change they found a nail in my tire. More

Very friendly salesperson. I would definitely recommend a friend or family member to this dealership . I would definitely recommend a friend or family member to this dealership . More

Great service ; quality work all of the service department staff are very friendly and courteous. My Service consultant Mr Saldana is the primary reason I have had all of my car repairs and servic department staff are very friendly and courteous. My Service consultant Mr Saldana is the primary reason I have had all of my car repairs and servicing at Longo Lexus El Monte. More

Service advice is great and the staffs is very professional, thank you for your service professional, thank you for your service More

I made appointment easily, service advisor available when I arrive, the only thing I don't like is that they allow smokers smoke near the entrance, should make smoking area or DO NOT ALLOW SMOKING would be b I arrive, the only thing I don't like is that they allow smokers smoke near the entrance, should make smoking area or DO NOT ALLOW SMOKING would be best. More

Good work well attended to request. Prompt response. Timely completed. Full report on what and where and how they are Prompt response. Timely completed. Full report on what and where and how they are More

Vivian is most helpful and made sure that i am taken care of….from the time of check in to picking up the car. of….from the time of check in to picking up the car. More

Overall Service experience was excellent. Service rep was efficient. Loan car was ready. Pickup and payment was easy. Service rep was efficient. Loan car was ready. Pickup and payment was easy. More