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Longo Lexus

El Monte, CA

4.9
2,044 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

July 28, 2023

Service is excellent from the time I’m checked in and service provided. Edgar is very professional and knowledge. Keeps me coming back. Always concerned about the well-being of the customer. More

by Secret Squirrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Jul 28, 2023 -

Longo Lexus responded

We cannot wait to share this posting with Edgar @ Longo Lexus Svc Dept - it's certainly going to make his day. Have a wonderful weekend and hurry back

July 28, 2023

Very efficient dealership providing clear explanation of what my maintenance visit would include, questions answers efficiently, and maintenance completed in timely manner. My service rep, John Yang, even c More

by joysemeyers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Jul 28, 2023 -

Longo Lexus responded

We cannot thank you enough for such a kind posting and we're so honored to serve you - Team Longo Lexus

July 27, 2023

Very satisfied with the service provided by Willy L. He’s very responsive and helpful. More

by Tony
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Jul 27, 2023 -

Longo Lexus responded

Thank you Tony for visiting Longo Lexus Svc Dept and happy knowing Willy and the svc team took wonderful care of you

July 26, 2023

I love coming to Longo Lexus for my car service. Customer service is always great here. More

by Josiefeen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jul 26, 2023 -

Longo Lexus responded

Thank you for coming into Longo Lexus Svc Dept and we cannot wait to see you again!

July 25, 2023

Vivian was very helpful and kept me updated. One of the problems was fixed. Have to follow up with Tech for radio. Overall excellent customer service More

by YvonneG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Tan
Jul 25, 2023 -

Longo Lexus responded

Thank you Yvonne for entrusting the service team @ Longo Lexus with your auto care needs.

July 22, 2023

It was a great experience, explained everything to me and good service since they brought me home and picked me up afterwards. More

by Pitz1070
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Tan
Jul 24, 2023 -

Longo Lexus responded

Thank you for entrusting the service team @ Longo Lexus with your auto care needs.

July 21, 2023

David Parada has provided outstanding service to me over many years. One of the mail reasons I keep going to Longo to buy my cars !! More

by derekharris50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Jul 21, 2023 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your auto care needs. Have a great weekend and please stay safe, it's going to be hot in SOCAL

July 21, 2023

Excellent service, delivers on time, Beau Ly is a wonderful manager who knows his customers More

by Johnl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Jul 21, 2023 -

Longo Lexus responded

Thank you John for the shout out on DealerRater and we'll make sure to share this with Beau - it's certainly going to make his day - Team Longo Lexus

July 20, 2023

Service is always on point. Loaner was ready. Thorough Communication throughout the day. Happy with service like always. More

by Sam Barragan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Jul 20, 2023 -

Longo Lexus responded

Thank you Sam for the trust you have in our company Longo Lexus and team John Yang

July 20, 2023

excellent service writer and service! Communication and loaner made the difference for our good satisfaction More

by mario.gallegos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Jul 20, 2023 -

Longo Lexus responded

Thank you for sharing your voice on DealerRater about your most recent service visit @ Longo Lexus.

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