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Longo Lexus

El Monte, CA

4.9
2,044 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

August 27, 2023

Excellent service. Especially efficient service. Loaner car and very competent service agent. Very satisfied with service. More

by ednamor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Report | Print
Aug 28, 2023 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your auto care needs

Aug 28, 2023 -

ednamor responded

Very satisfied with service.

August 27, 2023

Amazing VIP service! Prompt, courteous, professional. I will be buying all my cars from Longo!!! More

by rhrlongbeach
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris McCarty, Jim Palmer
Report | Print
Aug 27, 2023 -

rhrlongbeach responded

Thank you!!!

Aug 28, 2023 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU for this amazing posting on DealerRater and please know how honored we are to serve you - Team Longo

August 27, 2023

The tire of my car has no air pressure. Yang immediately helped me arrange a time to repair it for me. The service is great. Thank you!You should get double five stars! More

by L&Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Aug 28, 2023 -

Longo Lexus responded

Thank you L&Z for the shout out on DealerRater and happy knowing the service team @ Longo Lexus took wonderful care of you. Make it a great day and hurry back

August 26, 2023

Willie Lam was our representative and we found him to be extremely knowledgeable, professional and helpful. When we return we will always request Willie Lam to assist us. More

by adahoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Report | Print
Aug 28, 2023 -

Longo Lexus responded

We cannot thank you enough for taking time out of your day to share with others about your service visit @ Longo Lexus w/Willy Lam. We're honored to serve you

August 26, 2023

I am so happy about my service specially in Longo it makes me so comfortable thank you More

by alentruong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Report | Print
Aug 28, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus Svc Dept

August 24, 2023

Treated me like guest and help me what I am concern and easy to go through the concerns More

by Carysze888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Aug 24, 2023 -

Longo Lexus responded

We're always honored to serve you @ Longo Lexus

August 23, 2023

Advisers Edgar Anzalao was very knowledgeable, friendly, and patient listening my questions. And estimate pick up my car on time . More

by juliekelly.us
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Report | Print
Aug 23, 2023 -

Longo Lexus responded

Thank you for being the most important part of our business - Team Longo Lexus

August 22, 2023

Have the wonderful experience in dealing with the professional and friendly sales and finance associates who provided promptly and excellent services during purchasing interactions . More

by chang91748
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Emilio Mejia
Report | Print
Aug 22, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations and please know how honored we are to serve you - Enjoy what you drive and welcome to the Longo family

August 21, 2023

longo is a good company, as always considerate service, warm, very satisfied with this maintenance, thank you More

by Wilson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabino Cuevas, Steve Johiro, George King, Eric Kim, Hieu Le, Ray Huang, Rick De La Cruz, Kelvin Huang, Isaac Kim, Eric Garcia
Report | Print
Aug 21, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus and happy the team took wonderful care of you and your auto care needs.

August 21, 2023

Fast , polite and efficient very professional will continue to choose lingo Lexus as the only service store More

by Johntienyang
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Aug 21, 2023 -

Longo Lexus responded

What a great way to begin our week @ Longo Lexus with such a kind message on DealerRater

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