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Longo Lexus

El Monte, CA

4.9
2,044 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

August 20, 2023

Kelly Yang is My adviser very helpful and the service quickly did what I need More

by JuFang Lu Shi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Aug 21, 2023 -

Longo Lexus responded

Glad to read your visit @ Longo Lexus went well and happy knowing Kelly and the service team took wonderful care of you - Hurry back

August 19, 2023

Organized, friendly and dependable. Everything that happens with our cars are logged right there in their computer. We trust and rely on Longo for buying and maintaining our cars. More

by Mustlovedogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Johiro, Robin Ho, Jennifer Nam
Aug 21, 2023 -

Longo Lexus responded

Thank you for entrusting our campus @ Longo Lexus with your auto care needs and we love your screen name "mustlovedogs" Thanks for the smile

Aug 24, 2023 -

Mustlovedogs responded

😊

August 19, 2023

Their service is excellent and fast, I highly recommend Robin Ho as your service advisor. More

by Dan Hung
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Aug 21, 2023 -

Longo Lexus responded

We appreicate your rating & review on DealerRater - Team Longo Lexus

August 18, 2023

Very happy with Longo. Easily made an appointment. Fast service. Friendly and professional customer service. Complimentary drinks are a nice touch! Thank you Longo! More

by Puentes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Aug 18, 2023 -

Longo Lexus responded

We're happy to serve you Puentes and thank you for coming to Longo Lexus Svc Dept. Have a great weekend!

August 17, 2023

My service advisor Robin Ho is very helpful and the service quickly did what I need . More

by Kenneth fu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Aug 17, 2023 -

Longo Lexus responded

Thanks for the shout out on DealerRater... Team Longo Lexus

August 16, 2023

This dealership is the best there is! I made the mistake of taking my car to Ontario Lexus one time because it was closer to me, but nothing compares to Longo. I used to go to Longo Toyot More

by josephcrosales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong, Robin Ho
Aug 17, 2023 -

Longo Lexus responded

Thank you for entrusting Longo Lexus with your auto care needs and please know how honored we are to serve you

August 16, 2023

I brought my Lexus NX for service and decided to check out a 2023 GX while I waited. I just happened to bump into Sergio Orozco, who kindly greeted me and asked if I needed any assistance. During the next More

by VicL
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
Aug 17, 2023 -

Longo Lexus responded

We wanted to take this opportunity to personally thank you for choosing our dealership to handle your car care needs. I know a great amount of care goes into choosing a dealership and your decision reaffirms our belief in the old-fashioned way of doing business “Being here for our guests”. We understand the importance of having good people representing our company and we are very fortunate, to have Sergio on our team. In behalf of Longo Lexus, we certainly appreciate your efforts in wanting to recognition one of our team members and that you thought highly enough of his services that you wanted to share your experience with others.

August 15, 2023

Dealership was big and clean and nice. Staff was courteous and efficient. I still have to wait a couple weeks for my part to arrive but other than that all positives. More

by Glupemejia14
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Aug 15, 2023 -

Longo Lexus responded

Thank you for your rating and review - Team Longo

August 15, 2023

Excellent customer service. Man Wong is very helpful & understanding of a customers concern for their vehicle More

by tatiperez1117
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
david lein , Man Wong
Aug 15, 2023 -

Longo Lexus responded

Thank you for coming to Longo Lexus's service department

August 15, 2023

Longo is the dealership that I going to service my car and purchase the car too. 100% of the service is excellent. I love it wasn’t too pricey. I definitely invite a friend to this dealership. This time J More

by Lanie ho
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Steve Johiro
Aug 15, 2023 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your auto care needs.

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