
Longo Lexus
El Monte, CA
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2,044 Reviews of Longo Lexus
Organized, friendly and dependable. Everything that happens with our cars are logged right there in their computer. We trust and rely on Longo for buying and maintaining our cars. Everything that happens with our cars are logged right there in their computer. We trust and rely on Longo for buying and maintaining our cars. More
Very happy with Longo. Easily made an appointment. Fast service. Friendly and professional customer service. Complimentary drinks are a nice touch! Thank you Longo! Easily made an appointment. Fast service. Friendly and professional customer service. Complimentary drinks are a nice touch! Thank you Longo! More
This dealership is the best there is! I made the mistake of taking my car to Ontario Lexus one time because it was closer to me, but nothing compares to Longo. I used to go to Longo Toyot I made the mistake of taking my car to Ontario Lexus one time because it was closer to me, but nothing compares to Longo. I used to go to Longo Toyota when I had a Toyota and now I will continue coming here to Longo Lexus. Great staff and great service. Stop going anywhere else and come see for yourself. More
I brought my Lexus NX for service and decided to check out a 2023 GX while I waited. I just happened to bump into Sergio Orozco, who kindly greeted me and asked if I needed any assistance. During the next out a 2023 GX while I waited. I just happened to bump into Sergio Orozco, who kindly greeted me and asked if I needed any assistance. During the next hour, he patiently explained walked me through multiple trims of the 2023 GX and explained everything I needed to know, from the trims to the interior functions to the exterior differences. This patience and knowledge already set him apart from normal car salesman I've dealt with. More importantly, I was completely taken aback by his candid, transparent, and selfless attitude. Not once was he ever pushy or trying to make me feel like he was trying to make a sale. In fact, I was actually so surprised at how nice he was that I told him how different he was, but he never once changed his tone or attitude and continued to make me feel like he was an advocate for my car needs and purchasing timeline. Needless to say, I left with so much more than I ever expected. I cannot recommend him highly enough to ANYONE shopping for a car. If I decide on the GX, I will call Sergio without a doubt, and I will happily refer anyone to him, as well! Thank you for the wonderful experience today! More
Dealership was big and clean and nice. Staff was courteous and efficient. I still have to wait a couple weeks for my part to arrive but other than that all positives. Staff was courteous and efficient. I still have to wait a couple weeks for my part to arrive but other than that all positives. More
Longo is the dealership that I going to service my car and purchase the car too. 100% of the service is excellent. I love it wasn’t too pricey. I definitely invite a friend to this dealership. This time J and purchase the car too. 100% of the service is excellent. I love it wasn’t too pricey. I definitely invite a friend to this dealership. This time Jim is my provider, thank you jim More