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Longo Lexus

El Monte, CA

4.9
2,044 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

September 07, 2023

I love Longo Lexus. They are alway professional, efficient, and courteous. The loung is very welcoming if you elect to wait. More

by carteremay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Sep 07, 2023 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your auto care needs. Thank you for allowing us to earn your trust. Make it a great day!

September 06, 2023

The service at Longo Lexus is excellent. From the moment I entered I was greeted by the lady at the front desk with a smile. When I left my dealer walked me all the way to my new car. Dennis More

by jerichojf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie finance guy, Dennis Lo
Sep 06, 2023 -

Longo Lexus responded

Thank you for being the most important part of our business and please enjoy what you drive - Team Longo Lexus

September 04, 2023

Jim Palmer is always courteous and makes sure that our car is properly serviced. We bought the car at the dealership and have taken it there for service for over 8 years. More

by jonesmc91001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Sep 05, 2023 -

Longo Lexus responded

Thank you for so many years of service @ Longo Toyota and please know how honored we are to serve you.

September 02, 2023

Great Customer Service! Professionalism from everyone since my initial call! We appreciate all the help ! More

by normaamachado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Sep 05, 2023 -

Longo Lexus responded

Thank you for the shout out on DR and we're honored to serve you - Team Longo Lexus

September 01, 2023

I would not trust my Lexus to any other dealer. I very much appreciate Man Wong's attention to detail and professional demeanor. More

by cam1004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Sep 05, 2023 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus - We're honored to serve you and please hurry back - Team Longo

September 01, 2023

The technicians are professional and work with warm hearted. Will continue with Longo Lexus service in the future. More

by happygolf91731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho, Edgar Anzaldo, Jackelyne Martinez
Sep 01, 2023 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your servicing needs

September 01, 2023

They are honest and inform you of things that may need to be taken care of. I’ve never had an issue with them, customer since 2012 . I had been to many dealerships before a Long is the best! More

by Vote
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang, Gerardo Ayala
Sep 01, 2023 -

Longo Lexus responded

Thank you for being the most important part of our business and please have a safe upcoming holiday - Team Longo Lexus

August 31, 2023

Everyone at Longo Lexus that I had contact with handled my transaction with courtesy and professionalism. More

by Wheet
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo
Aug 31, 2023 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus and welcome to the Longo family

August 31, 2023

Dropped off my car for an oil change. They made sure I had transportation to & from the dealership. Exceptional customer service. More

by Vhernandez_49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Sep 01, 2023 -

Longo Lexus responded

Thank you for sharing your service visit @ Longo Lexus on DealerRater

August 30, 2023

The service visit was the most pleasant experience I've had at a dealership. It was fast, efficient and personable. From drop-off to leaving in a loaner was only15 minutes. Man Wong was in constant contact More

by Bwells5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Aug 30, 2023 -

Longo Lexus responded

Thank you for sharing your visit to Longo Lexus on DealerRater and happy to read of the caring attention provided by Man Wong. Make it a great day and hurry back

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