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Longo Lexus

El Monte, CA

4.9
1,899 Reviews

3530 Peck Rd

El Monte, CA

91731

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1,899 Reviews of Longo Lexus

July 12, 2023

Man Wong is the best! Excellent customer service. I recently lost my husband and I couldn’t bring myself to go to the dealer for service. Man made it possible by sending More

by Stumper31
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jul 12, 2023 -

Longo Lexus responded

We're certainly thankful @ Longo Lexus for all the trust you have in our company and team. We know you have many choices when selecting a servicing dealer and we're honored you've selected Longo | Man to handle your auto care needs. Have a great week and stay cool, it's going to be hot in SOCAL today

July 11, 2023

I am extremely content with the service experience Man Wong provided me. Man is always very attentive, helpful, caring and best of all... honest. In this day and age, it is difficult to find someone with More

by luissilva928
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jul 11, 2023 -

Longo Lexus responded

Thank you so much for this amazing and such a kind-hearted posting on DealerRater. We cannot wait to share this with Man, it's certainly going to make his day. THANK YOU again, for being the most important part of our business and please hurry back - Team Longo Lexus

July 09, 2023

Best customer service. Car finished as promised. Clean and nice facility. Good variety of loaner cars availability. More

by tommyc626
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Jul 10, 2023 -

Longo Lexus responded

Thank you Tommy for this amazing posting on DealerRater and we're honored to serve you @ Longo Lexus Svc Dept.

July 07, 2023

Very Courteous and Professional. They make you feel appreciated and cared for. You know your in good hands. More

by Islandgurl51 aka Susan Vazquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Jul 07, 2023 -

Longo Lexus responded

Thank you Ms. Vazquez for sharing your viewpoint on DealerRater and happy knowing Rudy and the Svc team @ Longo Lexus took wonderful care of you as you deserve only the best. Have a great weekend and hurry back

July 06, 2023

Great service, ALWAYS. Longo service department never disappoints. They were able to provide me with a courtesy vehicle even though I didn’t have an appointment. Very frien More

by Maira
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Jul 06, 2023 -

Longo Lexus responded

Wonderful to read that our service team @ Longo Lexus exceeded your expectations and thank you for being the most important part of our business

July 05, 2023

The service advisor, David Parada, provided accurate information throughout the entire process, and communicated the status of my car whenever I requested. More

by CS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Jul 05, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus Svc Dept and happy knowing David and the service team took wonderful care of you as you deserve only the best. Make it a great day and hurry back.

July 03, 2023

Love this dealership. Very efficient. Great service from agents and the staff is very friendly More

by leilanimookini
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Jul 03, 2023 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus Svc Dept and so happy knowing, Kelly took wonderful care of you - Please stay safe with the upcoming holiday and hurry back

July 01, 2023

Great service! Car delivered in a timely fashion. Explained what to expect at my next service, More

by Yoinouye
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jul 03, 2023 -

Longo Lexus responded

Thank you for your review on DealerRater and happy knowing Man and the Svc team @ Longo Lexus took wonderful care of you

June 28, 2023

Excellent customer service, I will definitely go back and highly recommend this place to my friends and family. More

by Hmortley
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Jun 29, 2023 -

Longo Lexus responded

Thank you so much for this amazing posting on DealerRater and happy knowing Jackie and the Svc team @ Longo Lexus took wonderful care of you as you deserve.

June 27, 2023

Helpful and explained what needed to be done with my car. Some things were also found during the inspection that I was not aware of, so I am glad they brought it to my attention. They did an alignment and on More

by Erik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Jun 29, 2023 -

Longo Lexus responded

Thank you for entrusting our company (Longo Lexus) and team (Jim Palmer). Make it a great day and please have a safe upcoming holiday - Team Longo

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