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Longo Lexus

El Monte, CA

4.9
2,044 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

November 11, 2023

Appreciate the service Department, Frances is a great asset to your organization. Always appreciate the timeliness of Longo More

by homesbyms
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Nov 13, 2023 -

Longo Lexus responded

Thank you for being the most important part of our business @ Longo Lexus Svc Dept. Hurry back

November 11, 2023

I loved the service of Longo Lexus! I've had 2 Lexus vehicles that get serviced at Longo and Robin Ho is the most amazing service coordinator ever!!!everyone at Longo Lexus is amazing!! More

by SuperMamax2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Nov 13, 2023 -

Longo Lexus responded

What a great way to start our week @ Longo Lexus - Thank you Supermamax2 for entrusting us with your auto care needs. Happy Holidays

November 10, 2023

Matthew very professional on sales and very helpful and his manager very helpful excellent service More

by Vicgonzalez29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matthew Yeung
Report | Print
Nov 10, 2023 -

Longo Lexus responded

We couldn't agree with you more about Matthew, he's guests are very important to him and also to Longo Lexus. Thank you for being the most important part of our business and please enjoy what you drive. Happy Holidays!

November 10, 2023

My service advisor was a great help. Courteous and knowledgeable about my car. Received car back on the promised time. More

by JKLC5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Dahlstein
Report | Print
Nov 10, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus Svc Dept and happy knowing you were able to get in|out in a timely manner.

November 09, 2023

Excellent job by Man Wong with regular updates, keep his promise, and on time delivery More

by KenChiuMD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Nov 09, 2023 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus and delighted knowing on the caring attention provided by Man Wong and the service team. Have a wonderful upcoming holiday and hurry back - Team Longo

November 09, 2023

Longo Lexus never failed to impress me! They are the best! Beau Ly and everyone are the best! Thanks and keep up the great work! More

by Reeze
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly, Jennifer Nam
Report | Print
Nov 09, 2023 -

Longo Lexus responded

Everyone @ Longo Lexus is so honored to serve you and we never want you going anywhere else but our dealership for your auto care needs. Happy upcoming Holidays - Team Longo

November 08, 2023

The whole experience went very smoothly and Matthew Yeung was both knowledgeable and very nice, as was his manager whose name, I believe, was Ian. , More

by Egr1
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Yeung
Report | Print
Nov 08, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations and thank you for stopping by our dealership... Happy Holidays and Enjoy what you drive...

November 08, 2023

The service was very good. It took longer time than expected to test battery and replace it with new battery. My car was very nice also because it was washed and cleaned. More

by Kato Mitsuo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Report | Print
Nov 08, 2023 -

Longo Lexus responded

Thank you Kato for sharing your viewpoint on DealerRater as you've witnessed being a guest of Longo Lexus, we're a dealer that does things the right way and not the quick way and a detailed inspection is important to us. Happy Holidays and hurry back

November 07, 2023

Fast, friendly and great service! Lexus dealer has been my favorite dealer. Thank you Man Wong and the Lexus team! More

by Princess_rlo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Nov 07, 2023 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your servicing needs. This review is certainly going to make Man Wong's day...

November 06, 2023

Sales consultant, Linda Hur, was fantastic from when we got on waiting list through the purchase. More

by Scott.poulalion
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
LindaHur
Report | Print
Nov 07, 2023 -

Longo Lexus responded

Thank you Scott for being the most important part of our business and please enjoy what you drive - Team Longo

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