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Longo Lexus

El Monte, CA

4.9
2,044 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

November 15, 2023

Good service, professional personnel. Explain needs service in detail. Complete service in timely manner. Good. More

by Gcliu2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Tan
Report | Print
Nov 15, 2023 -

Longo Lexus responded

Thank you for coming to Longo Lexus for your servicing needs - call us if you need us - Team Longo

November 15, 2023

Amazing personal, specially Francisco n Rob that help us getting our Lexus GX 460 and our insurance. More

by Paula lopez
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Francisco Maragay
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Nov 15, 2023 -

Longo Lexus responded

What a great way to ring in the holidays with a beautiful Lexus GX460, nice job Ms. Lopez and congratulations - Team Longo Lexus

November 14, 2023

Professional , friendly, quickly in and out, great follow up and I love that they have Lexus loaner cars. More

by marilynlim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
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Nov 14, 2023 -

Longo Lexus responded

Thanks for the shout out on DealerRater about your service visit @ Longo Lexus and with Beau Ly.

November 14, 2023

Excellent service, very attentive personnel and my vehicle was delivered at promised time. Service advisor provided me with great advice. More

by auremejo71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
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Nov 14, 2023 -

Longo Lexus responded

Thank you for your rating & review about Longo Lexus Svc Dept. Happy Holidays & Hurry back...

November 14, 2023

Excellent customer service; from the representative to the technician all the way to the service management! The technicians are very knowledgeable and Jackelyne kept me updated at all times including ans More

by j
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Report | Print
Nov 14, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus Svc Dept and so happy Jackelyne and the service team took wonderful care of you as you only deserve the best service. Happy Holidays - Team Longo Lexus

November 14, 2023

I have had wonderful experiences with Longo Lexus for over 20 years.Service Consultant Mr Man Wong always maintains high standards and quality and efficient service for his customers . He takes care all More

by lax2170wei
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Nov 14, 2023 -

Longo Lexus responded

We're delighted to read of the ongoing care Man Wong @ Longo Lexus Svc Dept continues to provide. You only deserve the best service and we're honored to have been selected to handle your auto care needs. Happy Holidays

November 14, 2023

Kelly Yang is the best employee because he did very good customer service. Thank Lexux Longo More

by julie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
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Nov 14, 2023 -

Longo Lexus responded

Thank you Julie for your kind posting on DealerRater and so happy knowing about the caring attention provided by Kelly @ Longo Lexus

November 13, 2023

Had a hard time to get approved from bank but Jose was a helpful and patience guy. Thanks Jose More

by Wendyngo93
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
Report | Print
Nov 13, 2023 -

Longo Lexus responded

We appreicate your patience and glad Jose was able to work this portion of your experience out to your satisfaction. Team Longo

November 13, 2023

Very good and fast service. Willy Lam was very friendly. Got full gas filled after service which was great. More

by Sierra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Report | Print
Nov 13, 2023 -

Longo Lexus responded

Happy to read of the caring attention provided by Willy Lam @ Longo Lexus Svc Dept. You only deserve the best service -Happy Holidays

November 11, 2023

Great on time. Service personnel very nice and efficient. Person who helped me very informative. More

by mdcarmen55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Nov 13, 2023 -

Longo Lexus responded

So happy knowing of the caring attention Francis and the service team @ Longo Lexus provided - Happy Holidays and hurry back

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