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Longo Lexus

El Monte, CA

4.9
2,044 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

November 19, 2023

Your service personnel Beau Li is a wonderful person, he is not only get job done right but also very precisely timing when is the best time for me to pickup my car! He is the good asset for Longo Lexus! I More

by eunhsu613
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Nov 20, 2023 -

Longo Lexus responded

Everyone @ Longo Lexus is so thankful fo you and your kind posting on DealerRater. Please have the Merriest of Holidays and we will see you in 2024

November 19, 2023

It was great working with Fiona and thanking George for helping us as well. Longo Lexus is my favorite place to shop for my car. Great customer service. More

by pee
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George , Fiona Li
Nov 20, 2023 -

Longo Lexus responded

Enjoy your new ride espeically for the holidays - Congratulations from all of us @ Longo Leuxs...

Nov 22, 2023 -

pee responded

I’m really happy about my new RX. I knew I would find what I was looking for at longo.Thanks a million. Anthony Nguyen was great in explaining everything in the finance department

November 18, 2023

Frances Saldana always provides the best service and that’s why I always return to him. More

by Rodderdam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Francis Saldana, Beau Ly, Robin Ho, David Parada, Edgar Anzaldo, Frank Lorusso, Michael Chico, James Dahlstein, Willy Lam
Nov 20, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus - Happy Holidays and thank you for stopping by our service facility

November 18, 2023

Always great service, they explain every detail, and keep customer updated as needed, that’s why I only come here for service More

by Johnl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Nov 20, 2023 -

Longo Lexus responded

Happy Thanksgiving John and make sure you hurry back to Longo Lexus Svc Dept...

November 17, 2023

They were very courteous, very professional. They kept me updated throughout the whole process. They arrived on time to my house and performed a minor service. The technician was very kind and d More

by jaeklee714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Nov 17, 2023 -

Longo Lexus responded

Happy Friday and thank you for such a kind posting on DealerRater - From all of us @ Longo Lexus - Happy Holidays

November 17, 2023

Jim Palmer is one of your excellent consultants at your dealership. Thank you for his services. More

by richard.oh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gary Littleton, Jim Palmer
Nov 17, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus for your servicing needs. Happy Holidays!

November 16, 2023

Customer Service was excellent! Jim Palmer is a true professional! I have had the pleasure of working with Mr. Palmer on my previous service appointments and he never disappoints More

by cynthiamunguia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Nov 16, 2023 -

Longo Lexus responded

Thank you for such a kind posting on DealerRater especially after a soaked (rain) day in SOCAL. We’ll make sure Jim and the service team @ Longo Lexus receive a copy of your posting; it’s certainly going to make them smile. Please have the Merriest of Holidays and we’ll see you in 2024

November 16, 2023

This dealership advisor is really good. He can help me to solve my car problem and advice me what I should do or not do to keep my car the condition it’s save me a lot money. it really good More

by meicwong1224
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Nov 16, 2023 -

Longo Lexus responded

Thank you for visiting and rating your service visit on DealerRater - Team Longo Lexus

November 16, 2023

Communication here is very good they keep you informed of any additional work that is required More

by Jocee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Nov 16, 2023 -

Longo Lexus responded

We appreciate the time you've taken to post your visit @ Longo Lexus on DealerRater - Your experience is very important to us. Happy Holidays

November 16, 2023

Beau is the best! If you need a service guy, he is your go to person More

by Vikki S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Nov 16, 2023 -

Longo Lexus responded

Thank you for your kind rating & review - Team Longo Lexus

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