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Longo Lexus

El Monte, CA

4.9
2,044 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

November 28, 2023

Service Representative Jim Palmer was very professional and helpful as always. Vehicle was ready when promised More

by Gabriel.marquez1424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Nov 28, 2023 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus

November 28, 2023

Excellent service and fast. Accommodating and no stress and easy to communicate with the same nationality More

by Genefrey_1120
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
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Nov 28, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus and delighted you were able to meet and feel comfortable with Victor Reyes. From our family to yours, Happy Holidays

November 27, 2023

The dealer was excellent and clean. My service advisor David did a great job explaining the issues with my car. More

by Bill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Report | Print
Nov 27, 2023 -

Longo Lexus responded

Thank you Bill for your rating, review and trust you have in our company (Longo Lexus) and team (David P). Happy Holidays

November 27, 2023

Excellent customer service. Clean facility and the amenities available also good.Helpful service technician. Spacious waiting area. More

by hugoolano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Report | Print
Nov 27, 2023 -

Longo Lexus responded

We're honored @ Longo Lexus Svc Dept to have been selected to take care of your investment (car). From all of us @ Longo, hurry back and have a wonderful upcoming holiday

November 26, 2023

Mr. Victor Reyes is very professional in dealing with us.The other crews assisted us their best. More

by AJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Report | Print
Nov 27, 2023 -

Longo Lexus responded

Thanks AJ for your kind posting on DealerRater and we'll make sure Victor and the sales team @ Longo Lexus receive a copy of your posting, it's certainly going to make their day. Happy Holidays and please enjoy what you drive

November 25, 2023

Longo Lexus does it again! Great customer service and experience. Service advisor was good in communicating what my vehicle needs and does not force me into getting it done tha More

by sheila_DC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Report | Print
Nov 27, 2023 -

Longo Lexus responded

Thank you Sheila for sharing your visit online and delighted knowing of the caring attention David provided during your visit @ Longo Lexus. From our family to yours, Happy Holidays

November 25, 2023

The service is great. The people are helpful, especially Robin. He always takes the time to explain what is happening with my vehicle. I like having a loaner vehicle as an More

by chriscarbonell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Nov 27, 2023 -

Longo Lexus responded

Thank you for visiting our service department @ Longo Lexus and so happy knowing the team such as Robin takes exceptional care of you and your auto care needs. Happy Holidays and we will see you in 2024!

November 25, 2023

Exceptional service, attentiveness to my needs and super happy with deal. George King my salesman- terrific follow through and listens! More

by Bob Q
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
George King
Report | Print
Nov 27, 2023 -

Longo Lexus responded

Congratulations Bob on your recent purchase from Longo Lexus - We're honored to serve you

November 21, 2023

Salesperson was fantastic and followed up after sales to ensure everything was good. We have referred others to him. More

by Jande1992
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Morones
Report | Print
Nov 22, 2023 -

Longo Lexus responded

What an exciting time this must be, getting a new ride for the holidays. From all of us @ Longo Lexus - Congratulations and so happy knowing of the caring attention provided by Gabe and the sales team. Please have the Merriest of Holidays - Team Longo

November 20, 2023

Always friendly and efficient. Really appreciate the continuous updates. Work to my car has always been excellent. Thanks More

by Bcgayl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Report | Print
Nov 20, 2023 -

Longo Lexus responded

Thank you for being the most important part of our business @ Longo Lexus and Happy Holidays...

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