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Longo Lexus

El Monte, CA

4.9
1,899 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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1,899 Reviews of Longo Lexus

August 10, 2023

Device on time and efficient . Staff were professional and friendly My vehicle was ready on time Environment at the service center was pleasant More

by siow.bobby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Report | Print
Aug 11, 2023 -

Longo Lexus responded

Thank you for stopping by Longo Lexus Svc Dept and happy knowing the team took wonderful care of you and your auto care needs. Make it a great day!

August 10, 2023

Everything is always nice and smooth. The communication is great and they are swift with the maintenance. More

by Stevenlu2480
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Aug 11, 2023 -

Longo Lexus responded

Thank you for the shout out on DealerRater and have a wonderful weekend - Team Longo

August 09, 2023

I had a wonderful experience at Longo Lexus! ! Sergio was awesome and I love my car! More

by laura.abarca0105
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
Report | Print
Aug 09, 2023 -

Longo Lexus responded

Congratulations Laura and thank you for coming to Longo Lexus

August 08, 2023

Thank you for the excellent customer service I’am very satisfied with the excellent service More

by BMERINO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Report | Print
Aug 08, 2023 -

Longo Lexus responded

Thank you for visiting Longo Lexus and we're happy you were satisfied with our services - Team Longo

August 06, 2023

Service department at Longo Lexus has always been excellent. I always get updates on my vehicle. More

by Redboogie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Aug 07, 2023 -

Longo Lexus responded

We're honored @ Longo Lexus to have been selected to handle your vehicle needs.

August 05, 2023

Great customer service. Great notifications and keeping me informed on the phone and online. Love the loaner car. More

by addis3744
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Aug 07, 2023 -

Longo Lexus responded

Thank you for coming to Longo Lexus Svc Dept and happy knowing John and the svc team took wonderful care of you - Have a great rest of your week

August 05, 2023

Great service and communication through out. They handle vehicle with care and provide detail of how to keep your vehicle operating at optimal levels. More

by Garellano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong, David Parada
Report | Print
Aug 07, 2023 -

Longo Lexus responded

Thank you for your kind posting on DealerRater about your most recent service visit @ Longo Lexus. Make it a great day and hurry back

August 04, 2023

I got my oil change done. Very professional employees. Car was washed and clean. Great service! More

by Joanne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Report | Print
Aug 04, 2023 -

Longo Lexus responded

Thank you for the trust you have in our company and service team. - Hurry back - Team Longo Lexus

August 04, 2023

Been with Longo for decades. Excellent agents, service, friendly polite staff members. Very pleased with this dealership! More

by tonirodriguez01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Report | Print
Aug 04, 2023 -

Longo Lexus responded

Thank you for taking time out of your day to share with others about your service visit @ Longo Lexus - Delighted knowing the service team took wonderful care of you

August 03, 2023

Always excellent customer service. One of the reason that our family are loyal to Lexus brand is because of the excellent service department. More

by Laksana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Aug 03, 2023 -

Longo Lexus responded

Thank you for entrusting the service team @ Longo Lexus and we're honored to serve you

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