Longo Lexus

This dealership is the best there is! I made the mistake of taking my car to Ontario Lexus one time because it was closer to me, but nothing compares to Longo. I used to go to Longo Toyot I made the mistake of taking my car to Ontario Lexus one time because it was closer to me, but nothing compares to Longo. I used to go to Longo Toyota when I had a Toyota and now I will continue coming here to Longo Lexus. Great staff and great service. Stop going anywhere else and come see for yourself. More

I brought my Lexus NX for service and decided to check out a 2023 GX while I waited. I just happened to bump into Sergio Orozco, who kindly greeted me and asked if I needed any assistance. During the next out a 2023 GX while I waited. I just happened to bump into Sergio Orozco, who kindly greeted me and asked if I needed any assistance. During the next hour, he patiently explained walked me through multiple trims of the 2023 GX and explained everything I needed to know, from the trims to the interior functions to the exterior differences. This patience and knowledge already set him apart from normal car salesman I've dealt with. More importantly, I was completely taken aback by his candid, transparent, and selfless attitude. Not once was he ever pushy or trying to make me feel like he was trying to make a sale. In fact, I was actually so surprised at how nice he was that I told him how different he was, but he never once changed his tone or attitude and continued to make me feel like he was an advocate for my car needs and purchasing timeline. Needless to say, I left with so much more than I ever expected. I cannot recommend him highly enough to ANYONE shopping for a car. If I decide on the GX, I will call Sergio without a doubt, and I will happily refer anyone to him, as well! Thank you for the wonderful experience today! More

Dealership was big and clean and nice. Staff was courteous and efficient. I still have to wait a couple weeks for my part to arrive but other than that all positives. Staff was courteous and efficient. I still have to wait a couple weeks for my part to arrive but other than that all positives. More

Excellent customer service. Man Wong is very helpful & understanding of a customers concern for their vehicle Man Wong is very helpful & understanding of a customers concern for their vehicle More

Longo is the dealership that I going to service my car and purchase the car too. 100% of the service is excellent. I love it wasn’t too pricey. I definitely invite a friend to this dealership. This time J and purchase the car too. 100% of the service is excellent. I love it wasn’t too pricey. I definitely invite a friend to this dealership. This time Jim is my provider, thank you jim More

Willie Lam was a pleasure to work with. He was responsive to my needs, explained carefully and completely all that needed to be done and answered all my questions. He even called me after He was responsive to my needs, explained carefully and completely all that needed to be done and answered all my questions. He even called me after service was completed to answer any questions I had. Best service advisor I’ve ever worked with at Longo. More

Always great service from David P. ! Always transparent which I truly appreciate! In addition very considerate of your concerns on your vehicle l he truly cares! ! Always transparent which I truly appreciate! In addition very considerate of your concerns on your vehicle l he truly cares! More

Longo Lexus is very nice service people. I am please with the service experience that Jackelyne offer me. I would give her 5 stars rating. I am please with the service experience that Jackelyne offer me. I would give her 5 stars rating. More

It was easy and the job was done in the time frame estimated. Michael was very easy to work with, friendly! estimated. Michael was very easy to work with, friendly! More

My good to dealership for all my Lexus vehicles. Service advisors are courteous, knowledgeable and great with follow ups. Dealership is clean and organized. Service advisors are courteous, knowledgeable and great with follow ups. Dealership is clean and organized. More