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Longo Lexus

El Monte, CA

4.9
1,899 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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1,899 Reviews of Longo Lexus

September 19, 2023

Robin Ho provided exceptional service. He is always so attentive and provides great detail to all of my questions. Thank you for his services More

by Mefavela
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Sep 20, 2023 -

Longo Lexus responded

Welcome back to Longo Lexus Svc Dept and so happy knowing Robin and the service team took wonderful care of you and your auto care needs. Have a wonderful rest of your week - Team Longo

September 18, 2023

Thank you Jose! !! He helped my fiancé and I find the perfect car. The experience overall was nice and easy. More

by Alexandra Delgadillo
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
Report | Print
Sep 18, 2023 -

Longo Lexus responded

We're honored to serve you and your family Ms. Delgadillo - Team Longo Lexus

September 16, 2023

The dealership is clean and organized. There are functional coffee machines with many choices. Drinking water tasted great. Customer representative John Yang is attentive, respectful, hone More

by Yan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Sep 18, 2023 -

Longo Lexus responded

What a great way to begin our week @ Longo Lexus - Thank you Yan for entrusting our company (Longo Lexus) and team (John Yang) with your auto care needs.

September 16, 2023

Good people service,excellent Vehicle service And they will lend you a car without charging you for it More

by Rafael Mejia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Sep 18, 2023 -

Longo Lexus responded

We're honored to serve you Mr. Mejia - Team Longo Lexus

September 16, 2023

Nice and professional service. All processes are efficient and you can sit on comfortable sofa with complimentary coffee More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Sep 18, 2023 -

Longo Lexus responded

Thank you for stopping by Longo Lexus Svc Dept and please hurry back

September 14, 2023

Terrific honesty and integrity at Longo Lexis Service Dept, beginning as always with Customer Service Rep Kelly Yang. Kelly is the best I've ever experienced anywhere in 45 years owning cars. Thank you! More

by Michael
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Clem Cisneros, Kelly Yang
Report | Print
Sep 14, 2023 -

Longo Lexus responded

Welcome to the Longo Lexus family Michael and we never want you going anywhere else but here. Thanks for the kind posting - Team Longo

September 13, 2023

This dealership goes over and above The service people are amazing Especially my sales man Jackson Le More

by aalonzo0063
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jackson Le
Report | Print
Sep 13, 2023 -

Longo Lexus responded

We couldn't agree with you more about Jackson, he's certainly one of the many reasons why Longo is Longo. We're honored to serve you and please enjoy what you drive - Make it a great day - Team Longo Lexus

September 13, 2023

Great Dealer and Service Experience. I never had a bad experience when I bring my car in for Service More

by Maylee6225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong, Gerardo Ayala
Report | Print
Sep 13, 2023 -

Longo Lexus responded

Thank you Maylee for your ongoing loyalty you have with our dealership - Longo Lexus. We're honored to serve you

September 10, 2023

Robin Ho is outstanding! He gets the job done and keeps us informed every step of the way. More

by eviejbrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Sep 11, 2023 -

Longo Lexus responded

Thank You for your kind words regarding your service visit with Robin. Have a great week - Team Longo

September 10, 2023

Have been going there for over 20 years and have always been pleased with their service! More

by Shelley.wingate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Report | Print
Sep 11, 2023 -

Longo Lexus responded

Wow 20 years! We're honored you have chosen Longo Lexus as your go to dealer for your services. We want to say Thank You for your loyalty and we're looking forward to many more years of serving you.

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