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Longo Lexus

El Monte, CA

4.9
1,899 Reviews

3530 Peck Rd

El Monte, CA

91731

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1,899 Reviews of Longo Lexus

September 08, 2023

I love coming to Longo buying a new car because it doesn’t take long to get my deal done. Second sale people are friendly and helpful plus clean environment. More

by chhoung888
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ray Huang
Sep 08, 2023 -

Longo Lexus responded

Thank you for being the most important part of our business and please enjoy what you drive. We're honored to serve you - Team Longo Lexus

September 08, 2023

Excellent service Francis Saldana my service advisor is always very professional and pleasant to deal with. More

by rsrazon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Sep 08, 2023 -

Longo Lexus responded

We'll make sure Francis receives a copy of this posting, it's certainly going to make his day. Have a great weekend - Team Longo Lexus

September 08, 2023

Always a great experience with service Dept at Longo Lexus. Michael Chico is the best! I will definitely request him as my service advisor over and over again. Thank you Michael for always wiling to ans More

by V.hernandez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada, Michael Chico
Sep 08, 2023 -

Longo Lexus responded

What a great way to begin our Friday @ Longo Lexus - Thank you V. Hernandez for this amazing posting and we're so happy knowing of the caring attention provided by Michael and the service team @ Longo

September 08, 2023

Staffs are all very courteous. Facility is nice with plenty of seatings beverages and snacks provided. More

by kalkam
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Sep 08, 2023 -

Longo Lexus responded

Thank you for your posting on DealerRater - Team Longo Lexus

September 08, 2023

Mr. Beau Ly is a nice and patient person. I really appreciated your help and service. Sincerely, Theresa Nguyen More

by Nguyen Theresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Sep 08, 2023 -

Longo Lexus responded

Thank you for coming to Longo Lexus for your servicing needs and please hurry back

September 07, 2023

I love Longo Lexus. They are alway professional, efficient, and courteous. The loung is very welcoming if you elect to wait. More

by carteremay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Sep 07, 2023 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your auto care needs. Thank you for allowing us to earn your trust. Make it a great day!

September 06, 2023

The service at Longo Lexus is excellent. From the moment I entered I was greeted by the lady at the front desk with a smile. When I left my dealer walked me all the way to my new car. Dennis More

by jerichojf
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ronnie finance guy, Dennis Lo
Sep 06, 2023 -

Longo Lexus responded

Thank you for being the most important part of our business and please enjoy what you drive - Team Longo Lexus

September 04, 2023

Jim Palmer is always courteous and makes sure that our car is properly serviced. We bought the car at the dealership and have taken it there for service for over 8 years. More

by jonesmc91001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Sep 05, 2023 -

Longo Lexus responded

Thank you for so many years of service @ Longo Toyota and please know how honored we are to serve you.

September 02, 2023

Great Customer Service! Professionalism from everyone since my initial call! We appreciate all the help ! More

by normaamachado
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Sep 05, 2023 -

Longo Lexus responded

Thank you for the shout out on DR and we're honored to serve you - Team Longo Lexus

September 01, 2023

The technicians are professional and work with warm hearted. Will continue with Longo Lexus service in the future. More

by happygolf91731
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho, Edgar Anzaldo, Jackelyne Martinez
Sep 01, 2023 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your servicing needs

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