Back

Longo Lexus

El Monte, CA

4.9
1,899 Reviews

3530 Peck Rd

El Monte, CA

91731

Directions

By Type

1,899 Reviews of Longo Lexus

September 23, 2023

Very nice place and comfortable place to go and the service is very good and finished on time promised. More

by Jhun
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo, Rodolfo Ayala Jr.
Sep 25, 2023 -

Longo Lexus responded

We're honored to serve you - Team Longo

September 22, 2023

They always give us great service every time I go. The representative told us I have a purchase warranty that I totally forgot and it’s helpful for me. More

by edashima
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Sep 22, 2023 -

Longo Lexus responded

Happy Friday and thank you for taking time out of your day to share with others on DealerRater about your service visit @ Longo Lexus. We really do appreicate your efforts and have a wonderful weekend.

September 22, 2023

Getting service at Longo Lexus is the best. Starting with getting an appointment, reserving a courtesy car and having the service completed it’s all very straightforward without issues. Thank y More

by scarlettsm0m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtesy car department., Man Wong
Sep 22, 2023 -

Longo Lexus responded

What a great way to end our Friday @ Longo Lexus with such a kind posting - Thank you for all your trust.

September 21, 2023

Great service at Longo Lexus. One tire got flatted at night. I texted my service consultant, John Yang for help. He immediately texted me the instructions to deal with the situati More

by Lala Gascon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly, John Yang
Sep 21, 2023 -

Longo Lexus responded

Coming to Longo Lexus, you can rest assure, we will always do our best to serve you and your auto care needs. Have a wonderful rest of your week and hurry back.

September 21, 2023

Longo Lexus service is the best there is. They made correct diagnosis, gave the right treatment and the illness resolved completely. NICE, Way to go Lexus….. I am a happy driver! Also thanks More

by fredleemd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Sep 21, 2023 -

Longo Lexus responded

We know you have many choices when selecting a servicing dealer and happy knowing Longo Lexus and Man Wong earned your business today and in the future.

Sep 21, 2023 -

fredleemd responded

Keep it up. Man!

September 21, 2023

They do a thorough job on the repair and maintenance of vehicles and the car is returned washed. More

by dena.tripodes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Sep 21, 2023 -

Longo Lexus responded

From all of us @ Longo Lexus Svc Dept - Thank you for taking time out of your day to post your recent service visit on DealerRater. Have a wonderful rest of your week and hurry back

September 20, 2023

Victor Reyes is the GO to guy here at Longo lexus and always a pleasure to work with him and great customer service hands down. More

by Osigina
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Sep 20, 2023 -

Longo Lexus responded

Victor is certainly one of the many reasons why Longo Lexus is Longo Lexus and we're delighted knowing you were able to witness this during your visit to our dealership. Make it a great day and enjoy what you drive

September 20, 2023

Thank you for recommending headlight restoration service. Truly appreciate you for always taking care of our cars. More

by Laksana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Sep 20, 2023 -

Longo Lexus responded

Longo Lexus is always happy knowing we're getting you back on the road safe. Make it a great day and call us if you need us

September 20, 2023

We recently purchased a Lexus from Longo. From start to finish, the process was smooth and hassle-free. We worked with Steve Johiro and Hieu Le. Both were incredibly knowledgeable, attent More

by nli10mi
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Johiro, Hieu Le
Sep 20, 2023 -

Longo Lexus responded

We know purchasing and or leasing a vehicle is a really big decision and we're so happy knowing your visit to Longo Lexus was comfortable and hassle-free. Enjoy what you drive and please call us if you need us, we're always here to listen.

September 19, 2023

The service advisor was very friendly and went above and beyond to get me the service. I had dropped off my car previous day evening for next day appointment, and my car was ready same day evening. I want t More

by gladys DSouza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Sep 19, 2023 -

Longo Lexus responded

Thank you for sharing your service visit @ Longo Lexus on DealerRater and happy knowing Willy and the team took wonderful care of you and your auto care needs. Make it a great day!

...
48
...