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Longo Lexus

El Monte, CA

4.9
1,899 Reviews

3530 Peck Rd

El Monte, CA

91731

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1,899 Reviews of Longo Lexus

October 03, 2023

Emillio went. above and beyond with this car sales. As we entered the car dealership sales office there were two employees that didn’t offer to assist us. Fortunate More

by unlimitedfaith247
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rony Paralda, Emilio Mejia
Oct 03, 2023 -

Longo Lexus responded

Congratulations on your recent purchase from Longo Lexus and so happy knowing of the caring attention provided by Emilio. Thank you for your kindness - Team Longo Lexus

October 03, 2023

Man Wong is my go to service manager. He is the reason I come back to Longo to have my Lexus RC serviced. More

by tanakad442
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Oct 03, 2023 -

Longo Lexus responded

Thank you for your loyalty to our company (Longo Lexus) and team (Man Wong)

October 02, 2023

Courtesy, efficiency, professional, It is quite a service which do not happen elsewhere. Give the a big thumb. More

by chen.norman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Oct 02, 2023 -

Longo Lexus responded

Thank you for sharing your service visit @ Longo Lexus on Dealerrater. Hurry back!

September 30, 2023

You cannot beat Longo Lexus when it comes to customer service! If that matters to you, then you need to purchase a car from them. You should also ask for Francis because he's the very best!! More

by glynismcc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Oct 02, 2023 -

Longo Lexus responded

Thank you for being the most important part of our business - Team Longo Lexus

September 30, 2023

I like to have Frank Larusso as my Service Advisor. He worked extra mile to make his customer happy. More

by Endang Widjaja
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Oct 02, 2023 -

Longo Lexus responded

What a great way to begin our week and a new month (Oct) @ Longo Lexus - Thank you for the shout out on DealerRater and please know how honored we are to serve you

Oct 02, 2023 -

Endang Widjaja responded

Frank Larusso is best Servuce Advisor.

September 29, 2023

Great customer service. Easy to make an appointment over the phone. Welcomed upon arrival to Longo by David Perada, He was my service person. David answered all of my questi More

by jeisenbe@ charter.net
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Sep 29, 2023 -

Longo Lexus responded

Thank you for all the trust you have in our company (Longo Lexus) and team ( David P). Have a wonderful weekend and hurry back

September 27, 2023

Great service! ! Gary Littleton is wonderful to deal with. Whole transaction was a pleasure. Thank you very much. More

by josephk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin, Gary Littleton
Sep 27, 2023 -

Longo Lexus responded

We never want you gonig anywhere else but Longo Lexus for your auto care needs. Thank you for trusting our company & team.

September 27, 2023

Robin Ho is the best service advisor IMO. He has been helpful and very patient with my service needs. I highly recommend to see him when you visit Longo Lexus next time.👍🏼👍🏼👍🏼 More

by RX350L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Ho
Sep 27, 2023 -

Longo Lexus responded

Longo Lexus is smiling from ear-to-ear - Thank you RX350L for the shout out on DealerRater.

September 25, 2023

I had a very good experience with the dealer and the salesman that help me I will recommend my salesman and the dealership More

by Constantino.tolentino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Sep 26, 2023 -

Longo Lexus responded

Thank you for selecting Longo Lexus | Victor for your auto care needs. Enjoy!

September 24, 2023

I called at 6:50pm the day before. The adviser was very helpful and made appointment. Everything went fine. More

by 612myamada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jackelyne Martinez
Sep 25, 2023 -

Longo Lexus responded

Thank you for your review - Team Longo

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