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Longo Lexus

El Monte, CA

4.9
2,051 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,051 Reviews of Longo Lexus

January 31, 2024

Take care of business seriously, friendly and professional. The purchase went well and really quick handling. More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Van Phu, Peter Kong
Jan 31, 2024 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations and please enjoy what you drive

January 30, 2024

The service is been excellent, for the past three years since I purchased my vehicle,, I’ll definitely give all the credit to my agent “Edgar Anzaldo” for always making sure everything is perfect .I know m More

by Mrs.Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Jan 30, 2024 -

Longo Lexus responded

Thank you Mrs Kathy for all the trust you have in our dealership(s) and team (Edgar), it really does mean a lot to us @ Longo Lexus & Toyota

January 29, 2024

The service was OK but when I got my car back that so-called washing, and that coming of the car was poor, the windows inside were dirty, the dash had dust all over it the carpets were not clean well More

by czarinc69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N.M., Rodolfo Ayala Jr.
Jan 29, 2024 -

Longo Lexus responded

Thank you for sharing your viewpoint not only on DR, but also Google about the cleanliness of your vehicle after service. As you know we take photos of all the vehicles inside | out when they arrive on our service drive. Unfortunately, the condition of the interior, of your vehicle would have required additional cleaning. Your consultant Rudy will be in contact with you to share the photos and discuss this matter in detail. Your feedback has been shared with our Svc Mgmt team.

January 26, 2024

Service rep was excellent. The person that helped me fix the car and the phone with excellent. More

by Ceil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Jan 26, 2024 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus and please have an amazing weekend

January 25, 2024

Jim Palmer was excellent! He provided me great customer service and also great communication! 5 stars for Jim! More

by rheakamzik
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Jan 25, 2024 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your auto care needs. Thank you for all the trust you have in our team (Jim P) and hurry back

January 24, 2024

I switched from another Lexus dealership to Longo Lexus because I wanted better care taken of my wife's vehicle—I could not be happier. Longo knows vehicles and customer service. My Service Consultant is B More

by ALE360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Jan 24, 2024 -

Longo Lexus responded

Thank you ALE360 for believing in our service @ Longo Lexus and happy knowing Beau takes amazing care of you and your auto care needs. Make it a great day and hurry back

January 22, 2024

I have been going to this dealership for several years for all my car needs and they have always being very professional and the service is excellent More

by Corylan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Jan 22, 2024 -

Longo Lexus responded

THANK YOU * for your review. Call us if you need anything we're always here to take care of you and your auto needs - Team Longo

January 22, 2024

Člean very nice staff, fleet manager helpful. Good service. I will recommend to friends and family More

by Rodico R
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
Jan 22, 2024 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations on your purchase and thank you for your kind posting

January 21, 2024

Good service timeframe was pretty good I recommend this dealer to everybody who want to make it service to their cars More

by zamudiojoel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Jan 22, 2024 -

Longo Lexus responded

Thank you for the shout out on DealerRater and we're honored to serve you - Team Longo

January 20, 2024

Great dealer to use. I go out of my way to get to Longo Lexus. I have a local dealer but choose to use LL. More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Jan 22, 2024 -

Longo Lexus responded

We know you have many choices when selecting a servicing dealer and we're honored you've chosen Longo Lexus.

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