Back

Longo Lexus

El Monte, CA

4.9
1,897 Reviews

3530 Peck Rd

El Monte, CA

91731

Directions

By Type

1,897 Reviews of Longo Lexus

March 15, 2024

Willy Lam is a great advisor. He was prompt and where is very informative on my current coverage. More

by LexusLady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Mar 15, 2024 -

Longo Lexus responded

Thank you for being the most important part of our business @ Longo Lexus - Hurry back

March 12, 2024

This dealership comprises of personnel and service people who are all helpful and knowledgeable. They are always available when a problem arises with our cars. More

by carp298
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Mar 12, 2024 -

Longo Lexus responded

Thank you for sharing your voice online and happy knowing your service visit @ Longo Lexus w/Francis Saldana exceeded your expectations. Hurry back

March 12, 2024

The customer’ service is good. Your staffs are so nice. They are Vivian and Alex. More

by Ml
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vivian Tan
Mar 12, 2024 -

Longo Lexus responded

Thank you for visiting Longo Lexus Svc Dept and please hurry back

March 12, 2024

Dennis Lo ordered my car, kept me updated on its status, and made the whole process fantastic! More

by Adrienne
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Naoul Chadboury in Finance - 5 Stars!, Chris McCarty, Dennis Lo
Mar 12, 2024 -

Longo Lexus responded

We're happy knowing Adrienne your visit to Longo Lexus exceeded your expectations. Thank you for coming to our dealership.

March 12, 2024

I would recommend this dealership to a friend. Longo Lexus was friendly, professional, and knowledgeable. More

by Troselund2
Recommend Dealer
Yes
Employees Worked With
Ray Huang
Mar 12, 2024 -

Longo Lexus responded

Thank you for sharing your voice online and delighted knowing Ray and the sales team took amazing care of you during your visit.

March 11, 2024

My salesman, Sergio Orozco is a terrific person, and a wonderful gentleman. He answered all our questions and took good care of us on both of our Lexus vehicles. Highly recommended two thumbs up. More

by mariopersico24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
Mar 11, 2024 -

Longo Lexus responded

Thank you for being the most important part of our business @ Longo Lexus and welcome to our family.

March 10, 2024

Longo Lexus, Edgar Anzaldo is an outstanding service advisor, patiently explains his recommendations, returns phone messages, courteous, updates progress, and knowledgeable. More

by David Gee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Mar 11, 2024 -

Longo Lexus responded

We know you have many choices where to services your vehicle and we're humbled to have been selected @ Longo Lexus. Have a wonderful week and hurry back Mr. Gee

March 10, 2024

Longo Lexus is such a trustworthy business. The service department does an outstanding job every time I visit! More

by N.slattery
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Mar 11, 2024 -

Longo Lexus responded

We cannot wait to share this posting with Man Wong @ Longo Lexus Svc Dept. this is certainly going to make his day. Hurry back

March 09, 2024

Eric got us started with ease. Anthony took care of us with all the finance part. Robert capped the day with setting us up with insurance. All three gentlemen provided fantastic se More

by JohnK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony and Robert, Eric Kim
Mar 11, 2024 -

Longo Lexus responded

You've certainly named a few of our rockstars @ Longo Lexus (Eric, Anthony & John). From all of us @ Longo, enjoy what you drive

March 07, 2024

Efficient check in process. Friendly staff. Nice and clean waiting area with coffee and snacks. Service advisor gives good estimate on time it takes to complete the job. More

by CHC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Mar 07, 2024 -

Longo Lexus responded

Thank you for the shout out on DealerRater, we're honored to serve you. Team Longo Lexus

...
25
...