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Longo Lexus

El Monte, CA

4.9
1,896 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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1,896 Reviews of Longo Lexus

March 26, 2024

Kelly Yang was great. ! Very helpful and informative. He is reliable and communicative. I only go to him More

by Jorgeley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Mar 26, 2024 -

Longo Lexus responded

Thank you for sharing your visit to Longo Lexus online and happy the team took amazing care of you and your investment (car)

March 25, 2024

Near from my house. Good salesman. I find a car that I looking for and price is in my budget More

by fawnho
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Simon Hovanessian
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Mar 25, 2024 -

Longo Lexus responded

Thank you for stopping by Longo Lexus and happy knowing Simon took wonderful care of you during your visit - Congratulations

March 24, 2024

Painless experience to buy a new car, in and out in less than 2 hours to get a new car. Sale person was friendly and helpful. More

by Henrymonrovia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tenorio
Report | Print
Mar 25, 2024 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations and we're honored to serve you

March 22, 2024

Worst service . will never go back there for any service. I got a poor report on my vehicle inspection. More

by Macten
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Okay
Report | Print
Mar 22, 2024 -

Longo Lexus responded

Because of the anonymity of DealerRater, we don't have any way to contact you or research your visit thoroughly. We welcome the opportunity to discuss this matter further with you and at your earliest convenience. Please feel free to contact our Service Manager, Clement Cisneros @ D:626.580.6206 or E: clement.cisneros@longolexus.com We look forward to hearing back from you

March 22, 2024

Always excellent customer service! That is why i purchase my second Lexus from Longo Lexus. More

by bsandco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Report | Print
Mar 22, 2024 -

Longo Lexus responded

We're humbled to have earned so much of your trust both in sales & service @ Longo Lexus. Have a wonderful weekend

March 20, 2024

They only steal your money and don't do the services they tell you very bad. More

by godinamoises
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Anzaldo
Report | Print
Mar 21, 2024 -

Longo Lexus responded

Our Service Director, Paul Wareham tried reaching you yesterday (March 20,2024) but was unsuccessful as of today March 21, 2024, we have heard back from you. Please know our guests experiences are important to us and would like to speak with you directly and at your convenience. Paul can be reached @ D: 626.580.6252 or E: paul.wareham@longolexus.com, we look forward to hearing back from you

March 20, 2024

Prompt, professional, excellent service. Service advisor Rene R, courteous, knowledgeable and estimated wait time was accurate. More

by Lisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Report | Print
Mar 21, 2024 -

Longo Lexus responded

Thank you Lisa for sharing your visit to Longo Lexus Svc Dept on DealerRater and happy knowing Rene and the service team took amazing care of you. Hurry back

March 20, 2024

Thank you Chris Tenorio for your excellent service! You made my experience a pleasant one! More

by La.barrister
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tenorio
Report | Print
Mar 21, 2024 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations and welcome to the Longo family

March 17, 2024

The dealership had many vehicles on site and the customer service was outstanding! Our sales representative was so knowledgeable and answered all of our questions. Mr. Fata’s personality made our ca More

by lily30282
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Fata
Report | Print
Mar 18, 2024 -

Longo Lexus responded

What a great way to begin our week with such an amazing posting on DealerRater - Thank you and congratulations - Team Longo Lexus

March 15, 2024

Willy Lam is a great advisor. He was prompt and where is very informative on my current coverage. More

by LexusLady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Report | Print
Mar 15, 2024 -

Longo Lexus responded

Thank you for being the most important part of our business @ Longo Lexus - Hurry back

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