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Longo Lexus

El Monte, CA

4.9
1,895 Reviews

3530 Peck Rd

El Monte, CA

91731

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1,895 Reviews of Longo Lexus

April 25, 2024

Very good service. I Would recommend to anyone who has a Lexus. Very knowledgeable and friendly. More

by tuan.truong03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Apr 25, 2024 -

Longo Lexus responded

Thank you Tuan for the shout out on DealerRater - Team Longo Lexus

April 25, 2024

A Great place with great people to bring in my Lexus for any type of service More

by Hi_iamjoy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Apr 25, 2024 -

Longo Lexus responded

Thank you so much for coming to Longo Lexus and taking time out of your day, to share with others about your service visit. Make it a great day and we're honored to serve you...

April 24, 2024

I really like my sales rep Man because he lets me know when I need to bring in my Lexus and when they have deals. More

by Dianecc8404
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Apr 24, 2024 -

Longo Lexus responded

We know @ Longo Lexus you have many choices on where you get your investment (car) serviced and we're honored to have been selected to handle your auto care needs. Make it a great day and hurry back

April 24, 2024

Excellent Dealership! On March 7,2024 my car was not going at its regular pace, I would stop at a light & then it would be hard for it to go. I called David Parada my FORE More

by PrettieBrownEyezz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Parada
Apr 25, 2024 -

Longo Lexus responded

What an amazing start to our day @ Longo Lexus - Thank you Ms. Smith for your kindness and trust in our company and team (David Parada). We're humbled to serve you and THANK YOU for being the most important part of our business

April 24, 2024

My sales person Jose Mendoza was great he remembered me from when I purchased my very first Lexus and now my 2nd one. I told him exactly what I was looking for and he came through. I final got the exact Le More

by MENDIOLACHANTELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Clubb, Edgar Anzaldo, Jose Mendoza
Apr 24, 2024 -

Longo Lexus responded

We're certainly happy that you remembered Longo Lexus and delighted you got exactly the vehicle you were wanting - congratulations

April 23, 2024

We received excellent service. Dixon was very knowledgeable about the vehicles, very efficient in getting us into the pre-owned models we were interested in. There was an excellent More

by AndreaCT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dixon Pai
Apr 23, 2024 -

Longo Lexus responded

Thank you Andrea and family for visiting our sales division @ Longo Lexus and we're so delighted knowing of the caring attention Dixon and the sales team provided. Please enjoy what you drive and call us if you need us

April 21, 2024

Longo and Beau Ly were both very concerned about trying to find the cause of the extended cranking we are experiencing when trying to start our GX460. It is an intermittent problem which probably makes it More

by h2otester
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Apr 22, 2024 -

Longo Lexus responded

Please keep us posted when and if this matter arises again and thank you for your kindness & trust with Longo Lexus service.

April 21, 2024

Jim Palmer is very dependable, fair, honest, communication is great Always makes us aware of all discounts which is appreciated. More

by estrada6372
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Apr 22, 2024 -

Longo Lexus responded

Thank you for sharing your service visit online @ Longo Lexus and we're humbled to have earned your trust.

April 20, 2024

Amazing service since the moment I walked in , I was very lucky to be greeted and helped throughout the process by Chris Tenorio very attentive sales consultan , everything went smooth and became a great exp More

by zambrano_rzg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Tenorio
Apr 22, 2024 -

Longo Lexus responded

Zambrano - Thank you for the great review! We’re thrilled to read that you had such a successful experience working with Chris. We appreciate your support and hope to see you again at Longo Lexus! Enjoy what you drive

April 20, 2024

Excelent Dealership! Customer Service and caring for their clients, specially Frank Larusso! He is amazing and such a good person! More

by Diego Weinsetel
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Apr 22, 2024 -

Longo Lexus responded

We're humbled to serve you Diego @ Longo Lexus Svc Dept. Hurry back

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