Longo Lexus
El Monte, CA
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1,895 Reviews of Longo Lexus
Excellent Dealership! On March 7,2024 my car was not going at its regular pace, I would stop at a light & then it would be hard for it to go. I called David Parada my FORE On March 7,2024 my car was not going at its regular pace, I would stop at a light & then it would be hard for it to go. I called David Parada my FOREVER Service Adviser, he immediately gave me the # to call so that my car can be picked up by a towing company & delivered to Longo Lexus. Unfortunately my car needed a new transmission. From that point on David set me up to pick up a Loaner vehicle and kept me updated on my car progress. Needless to say the part took longer than expected but eventually everything was taken care of. When I picked up my car it was Clean way beyond my Expectation. I appreciate the care and concern David took with my car. Excellent Service from my Forever Service Adviser. Thank You Tamara Smith More
My sales person Jose Mendoza was great he remembered me from when I purchased my very first Lexus and now my 2nd one. I told him exactly what I was looking for and he came through. I final got the exact Le from when I purchased my very first Lexus and now my 2nd one. I told him exactly what I was looking for and he came through. I final got the exact Lexus that I wanted and all thanks to Jose Mendoza. More
We received excellent service. Dixon was very knowledgeable about the vehicles, very efficient in getting us into the pre-owned models we were interested in. There was an excellent Dixon was very knowledgeable about the vehicles, very efficient in getting us into the pre-owned models we were interested in. There was an excellent selection. The sales process, including through contract and delivery, was friendly, efficient and accommodating. They offered a good price for my trade-in. The selection and service was head and shoulders above the Nissan and Honda dealers we visited where we even had appointments. Dixon, who was assigned to us as walk-ins, treated us with attention and care. My husband has a service relationship with this dealer but this is our first purchase with them. We highly recommend this dealership based on our experience. More
Longo and Beau Ly were both very concerned about trying to find the cause of the extended cranking we are experiencing when trying to start our GX460. It is an intermittent problem which probably makes it to find the cause of the extended cranking we are experiencing when trying to start our GX460. It is an intermittent problem which probably makes it hard to diagnose. We will continue to watch for the problem to worsen. Thanks , Allen Skiff More
Amazing service since the moment I walked in , I was very lucky to be greeted and helped throughout the process by Chris Tenorio very attentive sales consultan , everything went smooth and became a great exp lucky to be greeted and helped throughout the process by Chris Tenorio very attentive sales consultan , everything went smooth and became a great experience I made my decision not only for the great cars and prices they offer but also because of the great service I was provided , thank you! More
Excelent Dealership! Customer Service and caring for their clients, specially Frank Larusso! He is amazing and such a good person! Customer Service and caring for their clients, specially Frank Larusso! He is amazing and such a good person! More