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Longo Lexus

El Monte, CA

4.9
1,895 Reviews

3530 Peck Rd

El Monte, CA

91731

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1,895 Reviews of Longo Lexus

April 18, 2024

Very friendly and helpful as soon as we walked in! Jose was my salesman and he had a great attitude throughout the whole process. He answered all my questions and went above and beyond to make my expe More

by Evon
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Mendoza
Apr 18, 2024 -

Longo Lexus responded

We're so happy you came to Longo Lexus and even more delighted knowing Jose and the sales team exceeded your expectations. Enjoy Evon.

April 17, 2024

Good Morning Thank You for the Loaner car The Excellent Services Having Lexus for Almost 12 years And It Happy to coming back as Always Sincerely WM More

by wang2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
Apr 17, 2024 -

Longo Lexus responded

Here's to 12+++ more years with Longo Lexus - We're humbled to serve you

April 16, 2024

Professional team. Quick response. Very helpful and informative. The sales and finance person are very knowledgeable and professional . Highly recommended. More

by pptong
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rony Parada, Gabriel Morones
Apr 17, 2024 -

Longo Lexus responded

Thank you for being the most important part of our business. We're honored to serve you - Team Longo

April 15, 2024

Longo Lexus is without a doubt one of the best dealers in California. Here we, as a buyer, were given the widest choice of exactly the Lexus model we dreamed of. Communication with the staff left the most pl More

by e69vladimir
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hieu Le, Edgar Anzaldo, Dixon Pai
Apr 15, 2024 -

Longo Lexus responded

You've certainly named off a few of our rockstars @ Longo Lexus - Hieu, Edgar and Dixon and we cannot wait to share this wonderful posting with all of them. It's going to make their day. Thank you!

April 15, 2024

Great effective, efficient, and friendly service. They complete what is needed to be done on the car and don’t attempt to do anything that is truly not needed. More

by ddigrazia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, David Parada
Apr 15, 2024 -

Longo Lexus responded

We're humbled to know of the trust you have in our company (Longo Lexus) and team (Jim & David). Make it a great day

April 14, 2024

The overall sales process efficiency has improved dramatically making it much less of a hassle. What used to take at least half a day now takes leas than two hours. More

by Pwcpart
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony in finance, Raymond Zhao, Peter Kong
Apr 15, 2024 -

Longo Lexus responded

From all of us @ Longo Lexus - congratulations on your recent purchase and please enjoy what you drive

April 13, 2024

The company staff are friendly. The service has been done very well. The waiting room is clean and comfortable. More

by Jmlu2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Apr 15, 2024 -

Longo Lexus responded

We're honored to serve you @ Longo Lexus and happy knowing Jim and the service team took amazing care of you - Hurry back

April 12, 2024

Overall experience: Efficient and pleasant. Clean waiting areas. Staff is courteous and friendly. Maybe a little pricey, but the work is well done. More

by Frankzzz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala Jr.
Apr 12, 2024 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater and please know Rudy, is always here to answer any questions you may have. Make it a great day - Team Longo

April 12, 2024

Beau Ly is one stellar service manager and always make sure I and my vehicle are always well taken care of. More

by NMerr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Apr 12, 2024 -

Longo Lexus responded

Thank you for sharing our service visit online and we're humbled to serve you @ Longo Lexus

April 11, 2024

Exceptional service… service advisors are very professional. They take it to the next level. Thank you More

by Ryandre23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Apr 11, 2024 -

Longo Lexus responded

We never want you going anywhere else but Longo Lexus for your auto care needs - Thank you for all the trust you have in our team.

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