Longo Lexus

Even with the end of year craziness, the service bay team really worked hard to get everyone through in a timely manner, there had to be at least 20-30 cars waiting to be taken in all at once in the morning. really worked hard to get everyone through in a timely manner, there had to be at least 20-30 cars waiting to be taken in all at once in the morning. And as are cars are received the have an efficient means of having us wait surrounded in snacks and drinks, and power stations. You can even see you car being serviced through a large glass wall. Talk about transparency. Then when they get through the influx I was able to meet one of my favorite service advisers. Who is always extremely helpful above and beyond what he has to be. Definitely enjoy my stay, and our quick small talk on our various interests. More

Fantastic people and service. We have been customers since 1996. We appreciate havin a rental car to put us in the mood for an upgrade. since 1996. We appreciate havin a rental car to put us in the mood for an upgrade. More

My car has been in excellent condition thanks to my routine service checks. Thank you routine service checks. Thank you More

Excellent service. Van Pho provided great service. He was very patient and knowledgeable. This is my second car. Love it. very patient and knowledgeable. This is my second car. Love it. More

This dealership is amazing! Organized, no nonsense and a wonderful experience from start to finish. I recommend making the trip here. I live 40 miles away and passed many dealerships to get here! wonderful experience from start to finish. I recommend making the trip here. I live 40 miles away and passed many dealerships to get here! More

Cleaned, professional, and helpful, I recommend this dealer, look for John Yang service advisor, thank you Longo Lexus dealer, look for John Yang service advisor, thank you Longo Lexus More

My service manager was amazing made the experience in the pouring a great one would definitely go back thete pouring a great one would definitely go back thete More

Thank you for your professional support, thanks Rene renoso service advisor for all of your help renoso service advisor for all of your help More

Recent new car buy was competitive, professional and fast. First free service on new vehicle was handled efficiently and friendly by Jennifer Lew. fast. First free service on new vehicle was handled efficiently and friendly by Jennifer Lew. More

Slow process after closing the deal. Lack of customer Slow process after closing the deal. Lack of customer service enthusiastic and friendly approach. Lounge area is quite under standard of the luxury Slow process after closing the deal. Lack of customer service enthusiastic and friendly approach. Lounge area is quite under standard of the luxury of Lexus brand More