Longo Lexus
El Monte, CA
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2,295 Reviews of Longo Lexus
Extremely polite and helpful staff. Easy check in. Clean and neat office. Friendly and pleasant service staff and rental team. I was very impressed with the entire process. and neat office. Friendly and pleasant service staff and rental team. I was very impressed with the entire process. More
Service advisor and staff were very friendly and helpful. Waiting area was clean and had complimentary drinks if needed. There were outlets for customers to use if needed Waiting area was clean and had complimentary drinks if needed. There were outlets for customers to use if needed More
Only thing that keeps it from being a 5 star is how terrible the loaner car experience is. Wait in line outside in the heat for 1+ hours. David in the service dept makes up for it. terrible the loaner car experience is. Wait in line outside in the heat for 1+ hours. David in the service dept makes up for it. More
Great experience! Salesperson was friendly and accommodating! Very impressive inventory allowing me to select the car I truly wanted. Overall this was the best experience I’ve had buying a new veh accommodating! Very impressive inventory allowing me to select the car I truly wanted. Overall this was the best experience I’ve had buying a new vehicle! More
The service and staff were friendly and resourceful. Victor (fleet manager) is friendly and professional. I absolutely recommend Longo Lexus! I live in another county and drove to Longo due to the selec Victor (fleet manager) is friendly and professional. I absolutely recommend Longo Lexus! I live in another county and drove to Longo due to the selection and service. More
Always great service. Honest and reliable. Man Wong always provides great insight and is very easy to work with. I would highly recommend longo Lexus to friends. always provides great insight and is very easy to work with. I would highly recommend longo Lexus to friends. More
Very professional and friendly staff. When they give you an estimated waiting time they’re very accurate. They have a comfortable waiting room with plenty of space to spread out. an estimated waiting time they’re very accurate. They have a comfortable waiting room with plenty of space to spread out. More
I like coming to Longo Lexus and look for Rene Reynoso. He is by far one of the most attentive and reliable service advisor. He takes time an extra effort to solve your concerns about your vehicle. He had He is by far one of the most attentive and reliable service advisor. He takes time an extra effort to solve your concerns about your vehicle. He had helped me with two concerns that was not resolve by my previous advisors. It saved me time and money. More




