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Longo Lexus

El Monte, CA

4.9
2,328 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,328 Reviews of Longo Lexus

August 25, 2021

Great service. Clean attentive service.Absolutely Great service. Clean attentive service. Absolutely satisfied with the service received. Had my car detailed & it looks beautiful. The carpets, t More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Aug 25, 2021 -

Longo Lexus responded

Thank you so much Gloria for taking time out of your day to post this wonderful review on DealerRater. From all of us @ Longo Lexus, we're honored to serve you and please hurry back - Team Longo

Aug 27, 2021 -

Gloria responded

Thank you

August 25, 2021

Everyone was super nice and it was a seamless and hassle free experience. Would definitely take any Lexus for dealer maintenance or repairs to Longo. More

by Mr.skrappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nguyen, Robin Ho, Dennis Lo, Jennifer Lew
Aug 26, 2021 -

Longo Lexus responded

Thank you Sir, for taking time out of your day to post your visit @ Longo Lexus on DealerRater. Delighted to read of the caring attention both Robin, Jennifer and the team provided. Make it a great day, stay well and hurry back - Team Longo

August 24, 2021

Efficient and pleasant first service experience.Will be Efficient and pleasant first service experience. Will be happy to give them my future business. More

by Kay H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala
Aug 25, 2021 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your car servicing needs. Make it a great day and hurry back - Team Longo

August 22, 2021

Good job; Working good, friendly; good service, but taking too long time. More

by Fish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
Aug 22, 2021 -

Fish responded

good

Aug 24, 2021 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater about your visit to Longo Lexus - We're honored to serve you - Team Longo

August 22, 2021

This is our 2nd purchase at Longo where we always get the best deal. Victor Zeng was the fleet manager who assisted us with these transactions. More

by Steven Le
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Zeng
Aug 24, 2021 -

Longo Lexus responded

Thank you for the 5-STAR DealerRater review. Make sure to call Victor Zeng with any questions, we're honored to serve you - Team Longo

August 21, 2021

Service is always good. My service advisor Bue is always helpful More

by nmidgette3121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Aug 24, 2021 -

Longo Lexus responded

We're honored to serve you and THANK YOU for entrusting us with your servicing needs - Team Longo

August 21, 2021

I really appreciate Mr. Man Wong for taking car of my car each and every-time I visit the dealership for my service needs. Thank you Mr Wong More

by Wil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Aug 24, 2021 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater about your visit to Longo Lexus - Man Wong and the team are honored to serve you. Have a Wonderful week - Team Longo

Aug 24, 2021 -

Wil responded

Thank you Mr. Wong!

August 21, 2021

Everyone is nice and has awow factor!! My service advisor - Beau is the best!! Very helpful and knowledgeable! Emmanuel was very nicr and helpful as well. More

by Reeze
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emmanuel, Beau Ly
Aug 24, 2021 -

Longo Lexus responded

Thank you Reeze for the shout out on DealerRater. From all of us @ Longo Lexus, we're honored to serve. We are delighted to read Beau and Emmanuel took great care of you. See you next time - Team Longo

August 20, 2021

The service advisor Beau was great. They provided me with a car to use until they finished the service which was the next day. They were very professional and courteous. I wish I had bought my car the More

by dlcc65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Aug 20, 2021 -

Longo Lexus responded

It's an honor to serve you and delighted to read of the caring attention provided by Beau. Have a wonderful and safe weekend - Team Longo

August 20, 2021

A pleasureAsking too much Less is better A pleasure Asking too much Less is better sometimes Goodluck More

by Peggy.odonovan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Aug 20, 2021 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus - Make it a great day and hurry back -Team Longo

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