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Longo Lexus

El Monte, CA

4.9
2,042 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,042 Reviews of Longo Lexus

October 26, 2024

Great customer service! It’s the best place to take your car for service. Nice facility! More

by Rmc1103
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Report | Print
Oct 28, 2024 -

Longo Lexus responded

Thank you for taking the time to post on DealerRater and we're humbled to serve you @ Longo Lexus

October 25, 2024

Excellent, fast and exceptional service Very happy to be Longo Lexus. I feel they truly value the costumer. Thanks! More

by alfraco99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
Report | Print
Oct 25, 2024 -

Longo Lexus responded

Thank you for your kind words! We're thrilled to hear that you had an excellent and fast experience with us at Longo Lexus w/Sergio. Your satisfaction is our top priority, and we truly value your feedback. Team Longo Lexus

October 24, 2024

The staff is always helpful and knowledgeable. I have always received excellent customer service from Longo Lexus. More

by cinlopez396
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Report | Print
Oct 24, 2024 -

Longo Lexus responded

Thank you so much for taking the time to share your positive experience with us on DealerRater! We’re delighted to hear that you found our staff helpful and knowledgeable. Providing excellent customer service is our top priority, and it’s wonderful to know that we’ve met your expectations. Team Longo Lexus

October 24, 2024

That’s my 5th vehicle at Logo Lexus w/ the same sales man, he always go the extra mile for me More

by Hector Garcia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
Report | Print
Oct 24, 2024 -

Longo Lexus responded

Your satisfaction means the world to us, and we’re glad to know that Tony consistently goes the extra mile for you. Our goal is always to provide an exceptional experience for our valued customers. Enjoy what you drive - Team Longo Lexus

October 23, 2024

Very professional they really care and help their customers lm very pleased with their customer service More

by frank.atilano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo, Frank Lorusso, Rodolfo Ayala Jr.
Report | Print
Oct 23, 2024 -

Longo Lexus responded

Thank you for sharing your experience! We're glad to hear that you found our team professional and attentive. It’s important to us that our customers feel cared for, and we’re pleased to know we met your expectations. We appreciate your support and look forward to assisting you again in the future! Team Longo Lexus

October 23, 2024

This dealer likes to listen to customers, very patient and knowledgeable. He understood the needs of the customers. Very good dealer. More

by Jmsmart
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Matthew Yeung
Report | Print
Oct 23, 2024 -

Longo Lexus responded

We appreciate your feedback! It’s great to hear that our team listened to your needs and provided knowledgeable service. We strive to be patient and attentive to ensure our customers have a positive experience. Thank you for recognizing our efforts and please enjoy what you drive - Team Longo

October 22, 2024

Longo is Very helpful and friendly. Customers taken care of in a quick and efficient manner. More

by 06-leery.profuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
Report | Print
Oct 23, 2024 -

Longo Lexus responded

Thank you for visiting our service center @ Longo Lexus and we're humbled to serve you

October 20, 2024

Great, clean and well informed staff service did take longer than expected, but helpful staff in going the extra mile to get you the needed information More

by kofc3051
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Chico
Report | Print
Oct 21, 2024 -

Longo Lexus responded

Thank you for sharing your experience with us! We’re glad to hear that our staff provided you with helpful service and went the extra mile to assist you. We appreciate your understanding regarding the wait time, and we’re constantly working to improve our efficiency. Team Longo

October 16, 2024

Haven’t had a problem, always give you all the information you need to make a decision about the next step. More

by Sweete_72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yang
Report | Print
Oct 17, 2024 -

Longo Lexus responded

Thank you for visiting Longo Lexus Svc Center and we're honored to serve you and your auto care needs

October 15, 2024

Great Service. Services are fast and good customer services. Everyone are helpful in this dealership. Thank you. More

by Hmwe
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sabino Cuevas
Report | Print
Oct 15, 2024 -

Longo Lexus responded

Thank you for your wonderful feedback! We're delighted to hear that you experienced great service and found our team helpful. Fast and efficient customer service is what we strive for, and it’s fantastic to know we met your expectations. Congratulations from all of us @ Longo Lexus

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