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Longo Lexus

El Monte, CA

4.9
1,894 Reviews

3530 Peck Rd

El Monte, CA

91731

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1,894 Reviews of Longo Lexus

May 28, 2024

Dennis Lo was my salesperson, and I couldn’t be happier! This was my first time getting a car on my own and I was very anxious and hesitant. I’ve heard and experienced pushy salesmen who pretty much held yo More

by Michelle K
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dennis Lo
May 28, 2024 -

Longo Lexus responded

Michelle, we're delighted to know that Denniso and the rest of our team at Longo Lexus provided you with an exceptional car-buying experience. Thanks for trusting us with your business, and enjoy the ride and welcome to the Longo family

May 27, 2024

Great customer service and professional. Clean waiting room with lots of free drinks selections. Highly recommended to everyone who owns a Lexus for maintenance services. More

by aaron2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Beau Ly
May 27, 2024 -

Longo Lexus responded

Thank you for coming to Longo Lexus for your auto care needs and please hurry back

May 24, 2024

the team at Longo is amazing! it was great working with Victor on my lease. More

by carsonjerome
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
May 24, 2024 -

Longo Lexus responded

From all of us @ Longo Lexus - Congratulations and thank you for entrusting Victor to handle your auto care needs.

May 21, 2024

Very Nice, courteous, supportive & professional. Very good customers service . Accurate delivery on service. Thank you More

by Tiftif987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willy Lam
May 21, 2024 -

Longo Lexus responded

We're humbled to serve you @ Longo Lexus. Make it a great day!

May 21, 2024

They have a large selection of vehicles. They expertly answered all questions. Negotiated a competitive price. More

by me
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Hernandez of Sales
May 21, 2024 -

Longo Lexus responded

Thank you for visiting Longo Lexus and happy knowing the sales team took wonderful care of you.

May 20, 2024

Longo Lexus has the best service department hands down. Every service advisor we've spoken to regarding our car has been professional, knowledgeable, and courteous. Mr. Kelly Yang, our larest advisor kept More

by praying365247
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
May 20, 2024 -

Longo Lexus responded

We cannot wait to share this posting with Kelly, it's certainly going to make his day. Thank you Sandy for the smile your review has brought all of us @ Longo Lexus. Hurry back

May 19, 2024

Longo Lexus always provides excellent customer service from the flatbed service to the expert knowledge of the service technicians. More

by cykaufman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Julio Arceo, Anthony Soria, Man Wong
May 20, 2024 -

Longo Lexus responded

Happy knowing Man Wong and the service team @ Longo Lexus took amazing care of you and your investment. Make it a great day and we will see you again @ Longo

May 18, 2024

We had a great experience dealing w Longo Lexus. Specifically w Oscar Orellana. Everyone was Wonderful & worked with us. More

by Dafne Hernandez
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Oscar Orellana
May 20, 2024 -

Longo Lexus responded

Thank you for visiting Longo Lexus and delighted to read of the caring attention provided by Oscar. Hurry back!

May 16, 2024

Always great service from Man Wong and David Lieu, followed by another excellent detail by Henry! Great work! More

by RZM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Man Wong
May 16, 2024 -

Longo Lexus responded

Thank you for your review and rating on DealerRater. Man and team @ Longo are honored to service you with your auto care needs. Have a great week - Team Longo Lexus

May 14, 2024

I’ve taken my Lexus to Longo for maintenance checks and detailing. They always do a fantastic job . Customer service is excellent. More

by VMR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Francis Saldana, Frank Lorusso , John Yang
May 14, 2024 -

Longo Lexus responded

Thank you for your feedback on DealerRater. We are happy to have earned your trust. Have a great week - Longo Lexus

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