Longo Lexus
El Monte, CA
Filter Reviews by Keyword
By Type
1,894 Reviews of Longo Lexus
Dennis Lo was my salesperson, and I couldn’t be happier! This was my first time getting a car on my own and I was very anxious and hesitant. I’ve heard and experienced pushy salesmen who pretty much held yo This was my first time getting a car on my own and I was very anxious and hesitant. I’ve heard and experienced pushy salesmen who pretty much held you hostage until you’re forced to get a car, and I didn’t want that to be my experience, especially since I’ve always wanted a Lexus. Dennis made the process so simple and enjoyable. Not only did he take the time to answer my questions and show me various options, but he was also honest, straight forward, and wasn’t pushy whatsoever. He was also very kind, patient, and great at explaining the steps and all of the paperwork. I definitely felt that he cared about my interests and understood my hesitations and worries as a new car owner. The overall process was very, very simple and I felt like I had all of the information and support going into the signing process. Not to mention, I also felt that Dennis was supportive and really fought to get me a great deal, and I’m sure I got one. Super happy with my new lease and love Longo Lexus’s superb service. I’m officially a loyal Lexus customer and am beyond thrilled to join the Longo Lexus family! More
Great customer service and professional. Clean waiting room with lots of free drinks selections. Highly recommended to everyone who owns a Lexus for maintenance services. Clean waiting room with lots of free drinks selections. Highly recommended to everyone who owns a Lexus for maintenance services. More
Longo Lexus has the best service department hands down. Every service advisor we've spoken to regarding our car has been professional, knowledgeable, and courteous. Mr. Kelly Yang, our larest advisor kept Every service advisor we've spoken to regarding our car has been professional, knowledgeable, and courteous. Mr. Kelly Yang, our larest advisor kept us updated and made sure our car was in tip top shape before releasing it to us. Thank you Mr. Kelly and Longo Lexus for the care provided to each customer. Sandy More
Longo Lexus always provides excellent customer service from the flatbed service to the expert knowledge of the service technicians. from the flatbed service to the expert knowledge of the service technicians. More