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Longo Lexus

El Monte, CA

4.9
1,990 Reviews

3530 Peck Rd

El Monte, CA

91731

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1,990 Reviews of Longo Lexus

June 08, 2018

Went out of the way I was there to purchase a vehicle and had some emergency and must leave immediately. They offered to help me finish all the paperwork and bring the v More

by Lexus lover
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Tran , Hieu Le
Jun 09, 2018 -

Longo Lexus responded

Hello Lexus Lover, Were sorry to read you had an emergency. We hope everything is ok. Thank you for the great DealeRater review and congratulations on your purchase. Keep spreading the word about Longo Lexus. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

May 31, 2018

Excellent to work with Over the years, I've had the pleasure of buying three vehicles through sales rep., Tony Parada. He is an absolute joy to work with. He never rushes, More

by Bill55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rony Parada
May 31, 2018 -

Longo Lexus responded

Hi Bill55, Thank you for the awesome DealeRater review and for coming back with us for all your purchases! We certainly appreciate your business and feedback. Cant wait to share your comments with Rony. Keep spreading the word about Longo Lexus. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

May 25, 2018

Great experience! Will Amiri and Anthony were very helpful with the purchase of my ES350. Their knowledge in the business was on point to make this possible for me. Tha More

by Cyvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Amiri, Anthony Nguyen
May 25, 2018 -

Longo Lexus responded

Hello Cyvette, Thank you for sharing your experience and kind words about Will and Anthony. We are very fortunate to have them as part of our team. Congratulations on your ES350! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

May 22, 2018

My lexus is and rc i am very happy with my new lexus is 300 and rc 300 and here im gonna introduce my dealer David Cheung . He is very nice and friendly, fast work and g More

by Jaydentran95
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cheung
May 22, 2018 -

Longo Lexus responded

Congratulations on your IS 300 & RC300 WOW, nice job. Have a wonderful rest of the week and keep spreading the word about Longo Lexus / David, we can never have enough business. Kary Loefler Guest Relations Director

May 22, 2018

Quick and easy super efficient store Sadie has the best customer service to the point honest and very likeable. Had a great experience here at Longo Lexus. I’d recommend this place 100% More

by Mmendes30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young Choung , Sadie Ching
May 22, 2018 -

Longo Lexus responded

Thank you so much for the great shout out on DealerRater. We're all very honored you've chosen Longo Lexus / Sadie for your car care needs. Team Longo

May 21, 2018

Top of the line RX Francisco was amazing with our entire experience. He was not only knowledgeable of the car I ended up purchasing, but was also informative of the vari More

by my2mich
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nurul Choudhury, Francisco Maragay
May 21, 2018 -

Longo Lexus responded

Hello my2mich, Congratulations on your new Lexus Rx! We are so pleased to read that Francisco took such great care of you. We are very fortunate to have him as part of our team. Keep spreading the word about Longo Lexus. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

May 17, 2018

Excellent customer service All staff friendly, helpful and knowledgable.We are repeat customers and have always been completely satisfied. We have spoken highly of dealer to fri More

by Karhays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer, Jeff Winiecke, Hieu Le
May 18, 2018 -

Longo Lexus responded

Hello Karhays, Congratulations on your purchase and thank you so much for sharing your feedback on DealerRater. We are happy to read the great team work and great service provided by Hieu, Jim and Jeff. Thank you for choosing Long Lexus. We certainly appreciate your continued business. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

May 13, 2018

Sergio for the win Best experience so far, Sergio made the deal so quick and easy. We were in and out within an hour and a half. Very nice assistant as well, went over e More

by Melissa Liu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
May 14, 2018 -

Longo Lexus responded

Happy Monday Ms. Liu - It's Longo Lexus wanting to say CONGRATULATIONS on your recent purchase. I'm so delighted to read of the caring attention provided by Sergio. Make it a great day and keep spreading the word about Longo Lexus / Sergio, we can never have enough business. Kary Loefler Guest Relations Director D: 626.580.6057

May 13, 2018

Best service dealership David is a very professional salesman and gave me the best service when I purchase my car. Returning my phone call on the same day and answered all my More

by Lexus1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Cheung
May 14, 2018 -

Longo Lexus responded

Good Morning Lexus1234 - It's Longo Lexus wanting to say CONGRATULATIONS, we so happy to read of the caring attention provided by David. Enjoy that brand new Lexus and welcome to the Longo Lexus Family Team Longo

May 12, 2018

Amazing personal service! I was recommended to Sergio by a friend. I can definitely see why. Sergio is a perfect example of what you would want when making a major financial de More

by Hugo B
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
May 12, 2018 -

Longo Lexus responded

Good Morning and Happy Saturday - It's Longo Lexus wanting to say Woot Woo for the DealerRater shout out! Welcome to our Family! Team Longo

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