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Longo Lexus

El Monte, CA

4.9
1,990 Reviews

3530 Peck Rd

El Monte, CA

91731

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1,990 Reviews of Longo Lexus

May 12, 2018

Great experience!!! Sergio was the best! He made my FIRST car buying experience smooth, easy and stree-free! There was no pressure and he walked me through everything. A More

by Angeechoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
May 12, 2018 -

Longo Lexus responded

Happy Saturday - Angeechoi - It's Longo Lexus wanting to welcome you to our Longo Lexus Family! I'm so delighted to read of the caring attention provided by Sergio. Please know we are always here to listen if you ever have any questions. Make it a great day and once again, thank you for being the most important part of our business. Kary Loefler Guest Relations Director Longo Lexus D: 626.580.6057

May 12, 2018

Sergio is amazing! Sergio makes made the experience great. He was nice, friendly, knowledgeable, made everything clear and easy. It took two days and he wasn’t pushy at More

by Zinachoi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Young, Sergio Orozco
May 12, 2018 -

Longo Lexus responded

Good Afternoon Zinachoi - From all of us at Longo Lexus we wanted to thank you in your efforts in recognizing one of our team members, Sergio. Congratulations and welcome to the Longo Lexus Family! Kary Loefler Guest Relations Director Longo Lexus D: 626.580.6057

May 11, 2018

Great car buying experience I had a great time buying a car at longo Lexus. Sergio was very professional and friendly. It just took a few text messages over the weekend and by Mo More

by Bobzhou167
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
May 11, 2018 -

Longo Lexus responded

Hi Bobzhou167, Congratulations on your is350! We are so happy to read that you returned to Longo Lexus. Cant wait to share your comments with Sergio. Keep spreading the word about Longo Lexus! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

May 10, 2018

2018 RX350L This is our second purchase with Victor. The process was smooth and seamless. Customer service is top notch. He’s patient with all our questions and e More

by RX350L
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Tran, Victor Reyes
May 10, 2018 -

Longo Lexus responded

Thank you so much for sharing with others about your visit at Longo Lexus. We're so delighted to read of the caring attention a few of our team members provided Victor/Ryan. I will make sure they get a copy of this review, I know it will make their day, it certainly has made mine. Team Longo

May 10, 2018

Excellent Customer Service From the start, i was impressed by the professionalism and friendly handling by Sergio Orozco. He made me feel comfortable and confident through the e More

by chubby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
May 11, 2018 -

Longo Lexus responded

Thank you so much for the DealerRater shout out. I'm delighted to read of the caring attention provided by Sergio. Make it a great day and welcome to the Longo Lexus family! Team Longo

May 10, 2018

Easy Transaction! It was a great experience purchasing our new Lexus at Longo Lexus. From our initial phone call with Victor Reyes, all of our questions were answered. More

by candysloft
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
May 10, 2018 -

Longo Lexus responded

Hi candysloft, Congratulation on your new Lexus!! We are so glad to read that Victor took such great care of you. Keep spreading the word about Longo Lexus! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

May 08, 2018

Great experience I could not have asked for an easier experience obtaining my new vehicle at Longo Lexus. Anthony was accommodating, patient, and professional througho More

by kary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nguyen, Robin Ho
May 08, 2018 -

Longo Lexus responded

Hi Kary, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Anthony and Robin. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Lexus! Congratulations and keep spreading the word about Longo Lexus. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

May 07, 2018

Great buy with Tony Come in for a brand new Lexus. Tony is really helpful and knowledgeable. He really help us to get the best price. He can speak mandarin is also a bonu More

by Ingridsxq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
May 07, 2018 -

Longo Lexus responded

Hi Ingridsxq, CONGRATULATIONS on your new Lexus. We are glad to read that Tony took great care of you. We definitely appreciate your business and look forward to seeing you for your first service. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. Jessica.becerra@longotoyota.com

May 07, 2018

Great Experience Sergio was great! The whole process took a couple of hours and I was driving home with a new Lexus. Went in with the Costco deal and still got addit More

by LexusIS300
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sergio Orozco
May 07, 2018 -

Longo Lexus responded

Hi LexusIS300, Thank you for the awesome review! I am so pleased to read of the caring attention provided by Sergio. We know you have many choices when selecting a brand/dealer and were honored you have chosen Longo Lexus! Congratulations and keep spreading the word about Longo Lexus. Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

May 07, 2018

Victor Reyes is the consumate professional Victor's knowledge of the lexus products is amazing. He was able to steer me to the right car for me given my usage. He was very patient and was al More

by es3502018
Recommend Dealer
Yes
Employees Worked With
Victor Reyes
May 07, 2018 -

Longo Lexus responded

Hello es3502018, THANK YOU so much for your feedback. I will be sharing your comments with the Team. We certainly appreciate you sharing your experience with all of those who follow DealerRater From all of us here at Longo Lexus - Welcome to our Family! Jessica Becerra Guest Relations Supervisor D. 626-580-6268 E. jessica.becerra@longotoyota.com

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