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Longo Lexus

El Monte, CA

4.9
2,044 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

March 14, 2021

Great service, helpful advice from Mr Ly. I would recommend with no hesitation. He help me to make an informed decision and respected my wishes. More

by Héctor Quintanilla
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Mar 15, 2021 -

Longo Lexus responded

Héctor, thank you for taking the time to leave us a review! We are grateful that we got the opportunity to assist you here at Longo Lexus, and it means a lot to know that we earned your recommendation. We will be sure to pass along your kind words to Beau, and we look forward to your next visit!

March 13, 2021

The Sales department and associates, especially Anthony Nguyen at Longo Lexus are professional, courteous, efficient, knowledgeable, who tediously worked to find the perfect vehicle for me. The transaction More

by clpnevels
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris McCarty, Anthony Nguyen
Mar 15, 2021 -

Longo Lexus responded

Congratulations on your new car! There is nothing better than helping a valued customer find their perfect fit, and we appreciate your kind review of our team. Thank you from all of us at Longo Lexus!

March 10, 2021

I have been working with Gary Littleton for many years and he never fails to impress and always provides excellent service. I would highly recommend both Gary and Longo Lexus. More

by Kmalanga
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Littleton
Mar 10, 2021 -

Longo Lexus responded

Thank you for the great review! We are proud to have earned your business over the years and happy to hear that you are so confident in Gary to get the job done. Drive safely, and we hope to see you back at Longo Lexus!

March 07, 2021

Very efficient, friendly staff, and all of my many questions were answered. I will be returning to this location for all my future service and maintenance. More

by VC
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Mar 08, 2021 -

Longo Lexus responded

We are proud to have earned your loyal business and your great review! Thank you for your confidence in the Longo Lexus team. See you next time!

March 03, 2021

I first time to Longo Lexus maintain my UX200 , said one and half hours will done but I waited two and half ours on outside just for first 5000 miles check up (no change any oil). More

by Jack
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
David Parada
Mar 03, 2021 -

Longo Lexus responded

Jack - I'm very sorry that your visit ran overtime. We would never want to inconvenience our guests and I apologize that you were kept waiting. Thank you for this feedback, and I hope we have the opportunity to deliver a five-star experience in the future. Clement Cisneros - Service Manager - 626-580-6206

March 02, 2021

The Best Customer Service from Kevin Holley & Team. Straight forward, engaging, professional. You want to get your car from Longo Lexus! It's Good Business. More

by Stacysmith91001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Holley, Eric Kim, Kelvin Huang
Mar 02, 2021 -

Longo Lexus responded

Your confidence in Kevin and the team means a lot to us! Thank you for your business and outstanding recommendation of Longo Lexus. Safe travels in your new ride!

Mar 02, 2021 -

Stacysmith91001 responded

Thank you!

March 01, 2021

Man Wong and his team always take care of us with top notch service. Good communication with a clear listing of recommended services and pricing. Thanks again!!! More

by Rudolfo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Mar 01, 2021 -

Longo Lexus responded

It's our pleasure to assist you, Rudolfo! We love that you can trust our Longo Lexus team to keep your vehicle running smoothly and safely. Thank you so much!

March 01, 2021

Thank you very much for the overall service that really feels great, I will always support Longo Lexus Dealer and inform others come to maintain More

by JuFang Lu Shi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Mar 02, 2021 -

Longo Lexus responded

We are so grateful for your business and kind review. Thank you for supporting Longo Lexus!

February 28, 2021

I love this dealership. Always fast and efficient and the workers are very polite. Despite COVID still had a comfortable waiting area with 6 feet of safety measures in place. Will always come here to h More

by Jossie Sandoval
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Mar 01, 2021 -

Longo Lexus responded

Hi Jossie - thanks for your confidence in Longo Lexus. We're committed to providing top-notch service and it's wonderful to see that our team continues to hit the mark! It is a privilege to have earned your business and we look forward to working with you in the future!

February 27, 2021

Excellent and friendly service. Went above and beyond to inform me about my vehicle. Thank you for everything and taking the time to go over options. More

by dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Francis Saldana
Mar 01, 2021 -

Longo Lexus responded

Dan, thank you for taking the time to leave us a review! It was our pleasure to assist you here at Longo Lexus, and we will certainly let our team know that you appreciate their help. If you ever need anything else, don't hesitate to come back and see us again!

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