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Longo Lexus

El Monte, CA

4.9
2,044 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,044 Reviews of Longo Lexus

February 26, 2021

I appreciate being kept updated. I also was satisfied with the drivers of the trucks that picked up and delivered the lon vehicle. The same was true with the delivery return of the vehicle More

by Steve Carlson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Feb 26, 2021 -

Longo Lexus responded

Steve - It's our pleasure to assist you! We appreciate you supporting Longo Lexus with this positive review and look forward to your next visit with us. Thanks so much!

February 25, 2021

Matthew was a very nice and professional salesman . He was very friendly and answered all our questions about the vehicle And got us through the buying purchase quickly. More

by Walterchan2238
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Yeung, Eric Tran
Feb 25, 2021 -

Longo Lexus responded

Hi Walter - Thank you for taking the time to review us! We appreciate your business and are thrilled to hear that Matthew delivered such a seamless purchase experience. Drive safely in your new vehicle, and congratulations! We hope to see you again down the road!

February 25, 2021

Excellent customer service. My car was ready sooner than the projected time. Very friendly and accommodating. Improve on: car washing/cleaning. Needs improvement. Carpet and windows. More

by Tuboys0011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Feb 25, 2021 -

Longo Lexus responded

Thank you for taking the time to review us! We appreciate your business and are happy to hear that you had such a successful experience working with the Longo Lexus team. Drive safely, and we hope to see you again down the road!

February 22, 2021

Very responsive professionals that follow up, ranging from the Service representatives to the friendly flatbed drivers that pickup and deliver cars for service. I am very pleased 😀 More

by speedgirltiz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr. Wong was thorough and patient , Man Wong
Feb 22, 2021 -

Longo Lexus responded

Thank you for the great review! Hearing that you had such an excellent experience working with the Longo Lexus team made our day. Drive safely, and we hope to see you again down the road!

February 22, 2021

Gabriel was very professional and honest explained everything from fnance to showing us all the new items that come with the car. I would recommend my friend to go see Gabriel More

by altamirano8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gabriel Morones
Feb 22, 2021 -

Longo Lexus responded

We're thrilled to hear that Gabriel delivered such an attentive and transparent car-buying experience! Thank you for trusting Longo Lexus with your business, and enjoy your new vehicle!

February 22, 2021

I been looking for a car for few months and could not find the right one Van tried very hard to get the car I wanted very pleasant experience with the process Thank tou More

by clara2beans
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Van Phu
Feb 22, 2021 -

Longo Lexus responded

Clara - Thank you for taking the time to review us! We appreciate your business and are happy to hear that you found the perfect vehicle at Longo Lexus. Drive safely, and we hope to see you again down the road!

February 22, 2021

Stopped by for a 50K maintenace, the staff by the drop off area was very polite and professional. Made sure i grabbed all my items from my car and then immediate placed a plastic cover on my steering whe More

by CT Silver Surfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Feb 22, 2021 -

Longo Lexus responded

Thank you for this excellent review! We strive to deliver a seamless service experience, and it is wonderful to hear that this was reflected in your time working with Jim. Drive safely, and we will be sure to let him know how much you appreciate his help! - The Longo Lexus team

February 21, 2021

Great service! Happy that tire was replaced even though not purchased there, it saved me an extra trip. Service representative went extra mile to get things done! More

by Johnl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly, Edgar Anzaldo
Feb 22, 2021 -

Longo Lexus responded

We are happy we could help, John! Thank you for giving Longo Lexus your business and five-star review. We hope to welcome you back for your future service needs!

February 20, 2021

Longo seems to strive to being the best car dealership in the world! From the minute you drive up to the moment you are leaving every employee talks to you in a very special manner to make you feel special! More

by frank_orozco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rene Reynoso
Feb 21, 2021 -

Longo Lexus responded

Frank, thank you for taking the time to leave us a review! We are grateful that we get the opportunity to assist you here at Longo Lexus, and we will certainly let our team know that you appreciate their help. We look forward to your next visit!

February 20, 2021

This dealership has changed a lot since I was last there. There are less people working, I’m sure it’s due to Covid-19 but it’s all good. Working with Victor was fast efficient and helpful. More

by bettylexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Zeng
Feb 22, 2021 -

Longo Lexus responded

Thank you for taking the time to leave us this review! We are so glad Victor provided the efficient and helpful service we pride ourselves on here at Longo Lexus, and we will certainly let him know that you appreciate his help. We are grateful for your returning business, and we look forward to your next visit!

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