
Longo Lexus
El Monte, CA
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2,044 Reviews of Longo Lexus
I appreciate being kept updated. I also was satisfied with the drivers of the trucks that picked up and delivered the lon vehicle. The same was true with the delivery return of the vehicle with the drivers of the trucks that picked up and delivered the lon vehicle. The same was true with the delivery return of the vehicle More
Matthew was a very nice and professional salesman . He was very friendly and answered all our questions about the vehicle And got us through the buying purchase quickly. was very friendly and answered all our questions about the vehicle And got us through the buying purchase quickly. More
Excellent customer service. My car was ready sooner than the projected time. Very friendly and accommodating. Improve on: car washing/cleaning. Needs improvement. Carpet and windows. the projected time. Very friendly and accommodating. Improve on: car washing/cleaning. Needs improvement. Carpet and windows. More
Very responsive professionals that follow up, ranging from the Service representatives to the friendly flatbed drivers that pickup and deliver cars for service. I am very pleased 😀 from the Service representatives to the friendly flatbed drivers that pickup and deliver cars for service. I am very pleased 😀 More
Gabriel was very professional and honest explained everything from fnance to showing us all the new items that come with the car. I would recommend my friend to go see Gabriel everything from fnance to showing us all the new items that come with the car. I would recommend my friend to go see Gabriel More
I been looking for a car for few months and could not find the right one Van tried very hard to get the car I wanted very pleasant experience with the process Thank tou find the right one Van tried very hard to get the car I wanted very pleasant experience with the process Thank tou More
Stopped by for a 50K maintenace, the staff by the drop off area was very polite and professional. Made sure i grabbed all my items from my car and then immediate placed a plastic cover on my steering whe off area was very polite and professional. Made sure i grabbed all my items from my car and then immediate placed a plastic cover on my steering wheel and plastic seat covers. Was assigned by Jim, I told him that I might also need new wipers as well. He intrroduced me to the car detailing program that they had, i denied it and he was not being pushy at all. Just told me to keep in mind that they have that service as well. Price on the wiper blades were on par with other retailers, so it was not the usual dealer jacked up price. Techs were also able to install with no addiional cost. My maintence service was done in a day and it was a smooth experience. More
Great service! Happy that tire was replaced even though not purchased there, it saved me an extra trip. Service representative went extra mile to get things done! not purchased there, it saved me an extra trip. Service representative went extra mile to get things done! More
Longo seems to strive to being the best car dealership in the world! From the minute you drive up to the moment you are leaving every employee talks to you in a very special manner to make you feel special! the world! From the minute you drive up to the moment you are leaving every employee talks to you in a very special manner to make you feel special! More
This dealership has changed a lot since I was last there. There are less people working, I’m sure it’s due to Covid-19 but it’s all good. Working with Victor was fast efficient and helpful. There are less people working, I’m sure it’s due to Covid-19 but it’s all good. Working with Victor was fast efficient and helpful. More