Longo Lexus

Service consultant Jennifer Lew was very helpful and professional follow up excellent she answered my questions right away and I’m happy I bought car from Longo Keep up great work Thank you for your professional follow up excellent she answered my questions right away and I’m happy I bought car from Longo Keep up great work Thank you for your help. More

Excellent customer service. I had an appointment and was taken care of immediately. I got my car prior to time projected so was very happy with that. Courtesy vehicle was easy to get and return. taken care of immediately. I got my car prior to time projected so was very happy with that. Courtesy vehicle was easy to get and return. More

I had a great experience for my first maintenance! The workers there are professional and very helpful! I will come back here for more services! workers there are professional and very helpful! I will come back here for more services! More

So far the best lexus service department in Socal. Also parts department really helpful with parts number and suggestions. Overall the key of good service is efficient, honest and friendly. parts department really helpful with parts number and suggestions. Overall the key of good service is efficient, honest and friendly. More

Very professional and good sales people l would recommend your dealership to my friends and family l enjoy our Lexus and I am very happy your dealership to my friends and family l enjoy our Lexus and I am very happy More

Service rep was helpful and friendly. Car valet was courteous. I enjoyed the Coffee and pastry. The cashier was friendly and helpful. The dealership was clean. courteous. I enjoyed the Coffee and pastry. The cashier was friendly and helpful. The dealership was clean. More

David was very professional and knowledgeable of the service needed. Thank you service needed. Thank you More

Person at the podium for my Lexus car rental was rude, he was very short with me and didn’t even use full sentences to explain things. My service person, Kelly Yang, was also rude. I’ve dealt with him before was very short with me and didn’t even use full sentences to explain things. My service person, Kelly Yang, was also rude. I’ve dealt with him before when I still had my IS250, he is the reason I didn’t go back to Longo to lease my 300. I just didn’t have a choice now for service because this is the closest to me. I think he recognized my name so when he was calling my name he was calling for Mark Hunter. He lied and said he didn’t see the first name when I came up to him and asked if he was calling for Mary. He said he was going to text me when the car was done but he purposely called and left a message looking for a Mr. Hunter. Again. If anyone sees me, no one will mistake me for a man, this Kelly Yang is rude and I never want to deal with him ever again. I should have complained the first 3 times he was rude to me but I grew up being told that if you don’t have anything nice to say, don’t say anything at all. But I’ve had it with this guy.. More

Edgar is my service supervisor and he always takes great care of my vehicle. I highly recommend Edgar and his group of experience people that work there. care of my vehicle. I highly recommend Edgar and his group of experience people that work there. More

Very polite and professional staff! Would recommend to everyone I know! everyone I know! More