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Longo Lexus

El Monte, CA

4.9
2,040 Reviews
Call Dealership (626) 652-3381
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3530 Peck Rd

El Monte, CA

91731

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2,040 Reviews of Longo Lexus

August 27, 2021

Linda was awesome! She understood what I needed and found the car I needed and had the deal done in 30 minutes! My best experience ever! More

by utmansfs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Linda Hur
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Aug 27, 2021 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your auto care needs. Enjoy what you drive and welcome to the Longo Family

August 25, 2021

Fantastic service ! Easy and fast pick up/drop-offHelp Fantastic service ! Easy and fast pick up/drop-off Help was smooth with the car and I got some free advice for future scheduled service More

by GmailLexus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Parada
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Aug 25, 2021 -

Longo Lexus responded

From all of us @ Longo Lexus, we're honored to serve you and delighted to read of the caring attention provided by David Parada. Have a great rest of the week - Team Longo

August 25, 2021

Great service. Clean attentive service.Absolutely Great service. Clean attentive service. Absolutely satisfied with the service received. Had my car detailed & it looks beautiful. The carpets, t More

by Gloria
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
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Aug 25, 2021 -

Longo Lexus responded

Thank you so much Gloria for taking time out of your day to post this wonderful review on DealerRater. From all of us @ Longo Lexus, we're honored to serve you and please hurry back - Team Longo

Aug 27, 2021 -

Gloria responded

Thank you

August 25, 2021

Everyone was super nice and it was a seamless and hassle free experience. Would definitely take any Lexus for dealer maintenance or repairs to Longo. More

by Mr.skrappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Nguyen, Robin Ho, Dennis Lo, Jennifer Lew
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Aug 26, 2021 -

Longo Lexus responded

Thank you Sir, for taking time out of your day to post your visit @ Longo Lexus on DealerRater. Delighted to read of the caring attention both Robin, Jennifer and the team provided. Make it a great day, stay well and hurry back - Team Longo

August 24, 2021

Efficient and pleasant first service experience.Will be Efficient and pleasant first service experience. Will be happy to give them my future business. More

by Kay H.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rodolfo Ayala
Report | Print
Aug 25, 2021 -

Longo Lexus responded

Thank you for entrusting the team @ Longo Lexus with your car servicing needs. Make it a great day and hurry back - Team Longo

August 22, 2021

Good job; Working good, friendly; good service, but taking too long time. More

by Fish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Anzaldo
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Aug 22, 2021 -

Fish responded

good

Aug 24, 2021 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater about your visit to Longo Lexus - We're honored to serve you - Team Longo

August 22, 2021

This is our 2nd purchase at Longo where we always get the best deal. Victor Zeng was the fleet manager who assisted us with these transactions. More

by Steven Le
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Zeng
Report | Print
Aug 24, 2021 -

Longo Lexus responded

Thank you for the 5-STAR DealerRater review. Make sure to call Victor Zeng with any questions, we're honored to serve you - Team Longo

August 21, 2021

Service is always good. My service advisor Bue is always helpful More

by nmidgette3121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Report | Print
Aug 24, 2021 -

Longo Lexus responded

We're honored to serve you and THANK YOU for entrusting us with your servicing needs - Team Longo

August 21, 2021

I really appreciate Mr. Man Wong for taking car of my car each and every-time I visit the dealership for my service needs. Thank you Mr Wong More

by Wil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Man Wong
Report | Print
Aug 24, 2021 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater about your visit to Longo Lexus - Man Wong and the team are honored to serve you. Have a Wonderful week - Team Longo

Aug 24, 2021 -

Wil responded

Thank you Mr. Wong!

August 21, 2021

Everyone is nice and has awow factor!! My service advisor - Beau is the best!! Very helpful and knowledgeable! Emmanuel was very nicr and helpful as well. More

by Reeze
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emmanuel, Beau Ly
Report | Print
Aug 24, 2021 -

Longo Lexus responded

Thank you Reeze for the shout out on DealerRater. From all of us @ Longo Lexus, we're honored to serve. We are delighted to read Beau and Emmanuel took great care of you. See you next time - Team Longo

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