
Longo Lexus
El Monte, CA
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2,044 Reviews of Longo Lexus
Recently took my car for service and David Parada assisted me and he’s honestly the best! He’s so understanding, patient, and handles things in a timely matter. He’s always in communication with you assisted me and he’s honestly the best! He’s so understanding, patient, and handles things in a timely matter. He’s always in communication with you regarding your car which i truly appreciate. He’s very professional and outstanding, always going that extra mile for his customers. Thank you David! More
Truly appreciated Service advisor Man Wong’s articulate explanation of services to be provided as well as post evaluation. His professional mannerisms were exceptional. The drivers who picked up and retur explanation of services to be provided as well as post evaluation. His professional mannerisms were exceptional. The drivers who picked up and returned my vehicle also conducted themselves in a very professional snd efficient manner. More
Very good service always. Service department may need more training, that is my opinion. I know it is difficult time to find employees. Considering all the circumstances good service. Thanks. more training, that is my opinion. I know it is difficult time to find employees. Considering all the circumstances good service. Thanks. More
Fast processing to get car checked in for service. Positive that they gave me an uber to get home. Did not send uber to get me back to dealership I had to purchase my own uber when told my car was don Positive that they gave me an uber to get home. Did not send uber to get me back to dealership I had to purchase my own uber when told my car was done. Took over 30 minutes to get checked out once at dealership and they did not wash my car before returning it to me. 2 day service to replace a flat tire is slow service for a luxury car dealer. More
From the moment we walked in we knew we wouldn’t be disappointed. Thanks Jose Mendoza for your excellent customer service. Thank you to Longo Lexus for allowing us to be a satisfied customer again and disappointed. Thanks Jose Mendoza for your excellent customer service. Thank you to Longo Lexus for allowing us to be a satisfied customer again and again. More
The staff is professional, the prices are affordable, and the car is not just fixed. But fixed the first time correctly. I highly recommend Longo Lexus for your next vehicle and service. the car is not just fixed. But fixed the first time correctly. I highly recommend Longo Lexus for your next vehicle and service. More
The dealership is very detailed in checking customer's problems with the car. Service advisor is knowledgeable with different issues and features of the car. problems with the car. Service advisor is knowledgeable with different issues and features of the car. More