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Longo Lexus

El Monte, CA

4.9
2,043 Reviews

3530 Peck Rd

El Monte, CA

91731

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2,043 Reviews of Longo Lexus

November 30, 2021

We had a very pleasant experience purchasing our Lexus 450h with Longo Lexus dealership. Our sales person, Tony Minarto, was very helpful, super friendly, knowledgeable about the car and was able to find More

by Tpram7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Minarto
Dec 02, 2021 -

Longo Lexus responded

Boy did this review on DealerRater ever bring a smile to our faces @ Longo Lexus - THANK YOU for entrusting the team to handle your car care needs. Enjoy what you drive and Happy Holidays - Team Longo

November 29, 2021

I was a walk in and they took my car. I had a great loner and service. My car was back to me the following week. More

by Jennifer Wille
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Dec 02, 2021 -

Longo Lexus responded

Good Afternoon Ms. Wille, from all of us @ Longo Lexus, we're honored to serve you and we wish you the Merriest of Holidays

November 29, 2021

Frank has been very helpful, he even answered my questions after I got home and he really explain very well More

by Giok
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Lorusso
Dec 02, 2021 -

Longo Lexus responded

We couldn't agree with you more about Frank Lorusso, he's certainly one of the many reasons why Longo is Longo. We wish you the Merriest of Holidays and hurry back - Team Longo

November 29, 2021

The dealership was friendly, eager to help, patient, very knowledgeable about the car I wanted. I was very pleased with my service. More

by Vergie Pentard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly, Jose Mendoza
Dec 02, 2021 -

Longo Lexus responded

We're so delighted to read of the caring attention provided by both Jose and Beau and we're honored to serve you- Hurry back - Team Longo

November 27, 2021

Nice facility and good service adviser. Always as schedule. So far I have very good experience More

by 06-quilter.bumbles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Palmer
Dec 02, 2021 -

Longo Lexus responded

Thank you for the shout out on DealerRater and we're honored to serve you - Happy Holidays - Team Longo

November 26, 2021

Always appreciate Kelly Yang’s excellent customer service with our last minute request for appointment. More

by Laksana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Dec 02, 2021 -

Longo Lexus responded

THANK YOU * THANK YOU * THANK YOU for entrusting the team with your auto care needs. Please have the Merriest of Holidays and hurry back - Team Longo

November 26, 2021

I came into get my car serviced, as soon as I came in Mr. Yang had came right up to me and immediately remembered I had needed an oil change. I also needed to also replace all four of my tires! The whole exp More

by Tu.kim61
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kelly Yang
Nov 29, 2021 -

Tu.kim61 responded

I recommend Kelly Yang to my friends and family. He give excellent service I will alway go to Kelly Yang for my service on my car and my family. I’m 100 percent satisfied. Thank you so much

Dec 02, 2021 -

Longo Lexus responded

We're honored to serve you and please make sure you have the Merriest of Holidays and hurry back - Team Longo

November 25, 2021

Service customer is great and meets customer satisfaction. They keep you posted and updated on your vehicle status. More

by karinaho
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beau Ly
Dec 02, 2021 -

Longo Lexus responded

We're honored to serve you and please have the Merriest of Holidays - Hurry back - Team Longo

November 24, 2021

Jennifer Lew was very helpful . She reviewed everything for me and even gave me info for the tech specialist which my last consultant didn’t do More

by Jakipie3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jennifer Lew
Nov 24, 2021 -

Longo Lexus responded

Thank you for sharing your viewpoint on DealerRater about your visit to Longo Lexus. We're honored to serve you and delighted Jennifer provided a great service experience - Happy Thanksgiving from Longo Lexus

November 24, 2021

Recently took my car for service and David Parada assisted me and he’s honestly the best! He’s so understanding, patient, and handles things in a timely matter. He’s always in communication with you More

by Gizet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ronnie parada , David Parada
Nov 24, 2021 -

Longo Lexus responded

Thank you for the shout out on DealerRater about your Svc visit to Longo Lexus. Glad to read of the caring attention provided by David. Happy Holidays enjoy your Thanksgiving Day - Team Longo

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