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Lithia Hyundai of Reno

Reno, NV

4.5
4,645 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 4,645 reviews

March 21, 2026

The system in place for repair / maintenance seems to run smoothly. Mostly I appreciated the excellent communication regarding my vehicle More

by TAYLOR.CM54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Boyce
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Chienne
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2026 -

Lithia Hyundai of Reno responded

It's great to hear our communication with you was so smooth and clear. Thank you for choosing Lithia Hyundai of Reno; we hope to help you and your vehicle again in the future!

March 21, 2026

Needed tires and vehicle inspection Jake was great to work with and helped me make a choice on better tires than the ones I had before More

by Cvmurray0120
Recommend Dealer
Yes
Employees Worked With
Jake
Mar 23, 2026 -

Lithia Hyundai of Reno responded

We’re glad Jake was able to help at Lithia Hyundai of Reno! Thanks for choosing us and sharing your support. See you next time!

March 21, 2026

After service my car is acting funny and jerking . Is louder than before going to take it in today and find out what’s happening. Had no issues before service????? More

by LORETTA_NESBITT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2026 -

Lithia Hyundai of Reno responded

Hello Loretta, I regret to hear that your vehicle is not feeling quite right after your recent visit. I understand how concerning that can be, especially when everything seemed fine beforehand. It’s good that you’re planning to bring it back in so we can take a closer look. I’d be more than happy to stay involved and help ensure everything is checked thoroughly. Please feel free to reach out to me at srobert@lithia.com or 775-446-5334. Scott Robert Customer Relations Manager 775-446-5334 srobert@lithia.com

March 21, 2026

It was very pleasant with no pressure. I would definitely refer people to the dealership, especially to Levi More

by MGARB3
Recommend Dealer
Yes
Employees Worked With
Levi Williams
Mar 23, 2026 -

Lithia Hyundai of Reno responded

We love to hear Levi and the team made the process pressure-free! Thank you for recommending Lithia Hyundai of Reno and we hope to see you again in the future!

March 20, 2026

Good service. 3rd vehicle we have purchased from them I would return if another purchase is needed More

by Dljennings1708
Recommend Dealer
Yes
Employees Worked With
Holly
Mar 20, 2026 -

Lithia Hyundai of Reno responded

Thank you for your feedback. We’re pleased to know you’ve had consistently good service and that we’ve earned your business for three vehicle purchases. We appreciate your loyalty to Lithia Hyundai of Reno.

March 20, 2026

It was whats i was expecting. Having treats amd drinks for guest waiting a long time it nice. Definitely need more comfortable seating would be nice, especially when guest wait 2 More

by stacey
Recommend Dealer
Yes
Employees Worked With
Heather
Mar 20, 2026 -

Lithia Hyundai of Reno responded

Thank you for your feedback and for choosing Lithia Hyundai of Reno, Stacey. We're pleased you enjoyed the snacks, but we hear you on the seating comfort. Safe travels!

March 20, 2026

I have purchased my last three cars from car max out in sandy utah. When I decide to purchase one again, I will get one probably from you. I took my son there a couple of weeks ago, and he's waiting for a More

by stacey
Recommend Dealer
Yes
Employees Worked With
I think William ??
Mar 20, 2026 -

Lithia Hyundai of Reno responded

Stacey, thank you for sharing your experience. We appreciate your business and are glad to know you’ve had positive experiences at Lithia Hyundai of Reno. However, we apologize for any disappointment with the appraisal. We'll be sure to pass along your feedback, and we look forward to assisting you again in the future. Take care!

March 20, 2026

Impeccable customer service. I felt heard and supported. Love my new car and included in that was the experience I had while buying the car at Lithia Hyundai Reno More

by DAINJULIE
Recommend Dealer
Yes
Employees Worked With
Dylan, Garrett, Tony
Mar 20, 2026 -

Lithia Hyundai of Reno responded

Congratulations on your new car! We are so glad that our team made your experience a memorable one. Thank you from everyone at Lithia Hyundai of Reno!

March 20, 2026

Lithia Hyundai was fantastic they got me exactly what I wanted and made it fairly simple to purchase my car and process all my paperwork. Huge thanks to the dealership because I love my new Elantra! More

by KEEFERBANKS
Recommend Dealer
Yes
Employees Worked With
Kevin Denney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Denney
Mar 20, 2026 -

Lithia Hyundai of Reno responded

Congratulations on your new Elantra! We're glad the Lithia Hyundai of Reno team made the process smooth and got you the car you wanted. We wish you safe and happy travels!

March 20, 2026

Easy to talk with and work out specific details with the lease Follow through better More

by ABBYDOIG
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Holly Jensen
Mar 20, 2026 -

Lithia Hyundai of Reno responded

Thank you! Glad the lease discussions were easy, and we appreciate the note on follow‑through; we’re always working to improve.