Back

Lithia Hyundai of Reno

Reno, NV

4.3
3,951 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
Contact Dealership

2620 Kietzke Lane

Reno, NV

89502

Directions

By Type

Showing 3,951 reviews

March 27, 2025

Holly was very helpful, friendly and professional. I did have an issue with finance not returning calls but we worked through it. More

by JIMBOTI86
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Roach
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Lithia Hyundai of Reno responded

JIMBOTI86, thank you for sharing your experience with us at Lithia Hyundai of Reno. We're glad to hear Holly provided great service and appreciate your patience in resolving the finance issue. If there's anything else we can do for you, please let us know!

March 27, 2025

Not responsive to concerns about repeated recalls for same issue on my model (2022 Ioniq 5); not willing to troubleshoot beyond minimum work required by recall. The impression I received from my service More

by vwapril
Recommend Dealer
No
Employees Worked With
Ryan Newton
Mar 28, 2025 -

Lithia Hyundai of Reno responded

Hello, Thank you for your feedback. We strive for thorough service beyond just recall requirements, so this feedback is important. Please reach out directly so we can address your concerns more effectively and find a resolution that works for you. Thank you, Jeremy Olsen - Service Manager - jolsen@lithia.com

March 27, 2025

I always have a great experience at this Hyundai. Lance Smith is very professional, friendly, and knowledgeable. More

by GinaPrice
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lance Smith
Mar 28, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your positive experience with Lance and the team at Lithia Hyundai of Reno! We're delighted to know that our professionalism and friendliness made a difference. Looking forward to seeing you again soon!

March 27, 2025

We had a rough start but after a week they fixed the problem and made it right More

by BUTTONSALL4U
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Leveille
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno. We appreciate your support and hope to serve you again soon!

March 26, 2025

Great service and get me in and out as quick as possible Very comfortable atmosphere More

by THEVERA6
Recommend Dealer
Yes
Mar 27, 2025 -

Lithia Hyundai of Reno responded

Thank you for the 5-stars. We appreciate your support. Should you ever need anything else, please let us know.

March 26, 2025

Unfortunately my new vehicle had a scratch on the windshield-the service department installed a new windshield. The service team was very kind and helpful. They took care of us in a timely manner. More

by Bellacats
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Paganini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 27, 2025 -

Lithia Hyundai of Reno responded

Thank you for sharing your experience with Lithia Hyundai of Reno! We're glad our service team could assist promptly and ensure everything was taken care of. Safe travels in your new vehicle!

March 24, 2025

Levi was very helpful, we found the car we liked and everything went very smooth. More

by TAHO0
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Levi Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We will be sure to pass along your kudos to Levi. Until next time, safe travels!

March 23, 2025

Fast. No hassle service that did what they said they would do. What else can you ask for? Thanks guys! More

by Allen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chantel Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lithia Hyundai of Reno responded

Allen, we're delighted to hear that you had a hassle-free experience with us at Lithia Hyundai of Reno. Thank you for your kind words and support!

March 22, 2025

Excellent group to work with. From sales down to finance I can’t recommend them enough More

by SLAGLEMATTHEW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 24, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno. Stop by and see us again soon!

March 20, 2025

I recently had the pleasure of working with David, From the moment I walked into the dealership, David greeted me with a warm smile and a genuine eagerness to help. He took the time to listen to my needs a More

by Taylor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Paganini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2025 -

Lithia Hyundai of Reno responded

Taylor, we're delighted to hear that David and the team at Lithia Hyundai of Reno made your experience so positive. It's great to know you felt valued and well-informed throughout the process. Thank you for recommending us!