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Lithia Hyundai of Reno

Reno, NV

4.3
3,971 Reviews
OUR HISTORY Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees. TODAY Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States. We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions. We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers. CONCERNS If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,971 reviews

April 11, 2025

Much better pricing for an oil change than our last dealer. Customer service is good as well More

by TRENTHORNER
Recommend Dealer
Yes
Apr 14, 2025 -

Lithia Hyundai of Reno responded

Thank you for the review! Come see us again soon!

April 10, 2025

Easy to work with. Great service I felt valued as a customer and would return to the dealership for anything else that I needed More

by STEVEHAM99
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
Apr 11, 2025 -

Lithia Hyundai of Reno responded

Steveham99, we're delighted to hear you felt valued at Lithia Hyundai of Reno! Our team is always here to help with any future needs. Thanks for the kind words!

April 09, 2025

Called for an estimate on Brakes & nobody returned my call. I went to another dealer & had them fixed. Also VERY VERY difficult to get Service workers to ANSWER the phone. I do like the guys & the More

by RE.JAMIE1976
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lance Smith
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 11, 2025 -

Lithia Hyundai of Reno responded

Jamie, I apologize for the communication issues you experienced. We strive to provide timely responses and it's disappointing to hear we fell short. Your feedback is valuable, and we'll work on improving our phone etiquette moving forward. If there's anything else you'd like to discuss or if you have further concerns, please feel free to reach out directly at your convenience. Thank you, Scott Robert - Customer Relations Manager - 775-446-5334 - srobert@lithia.com

April 09, 2025

This is my 4 th car I have bought with them and it’s always a great deal More

by jenniferkabza1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Roach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wes Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! Come visit our team again soon!

Apr 09, 2025 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! Come visit our team again soon!

April 09, 2025

Easy to schedule, ensured parts were in stock for Genesis and staff was friendly either updates on car status. More

by Shannon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 10, 2025 -

Lithia Hyundai of Reno responded

Shannon, we're delighted to hear that scheduling was a breeze and our team at Lithia Hyundai of Reno kept you updated on your Genesis. Thanks for the kind words!

April 08, 2025

The best thing about the dealership was Joshua. He was very easy to work with and I didn't feel taken advantage of. More

by LARNOLD8789
Recommend Dealer
Yes
Employees Worked With
Joshua Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2025 -

Lithia Hyundai of Reno responded

We're delighted to hear that Joshua made your experience at Lithia Hyundai of Reno a positive one. Our team strives to ensure every customer feels comfortable and valued. Thank you for sharing!

April 08, 2025

Went in for oil change, tire rotation, and car wash. My car didn't get washed. More

by DLSNICOLLE
Recommend Dealer
Yes
Apr 09, 2025 -

Lithia Hyundai of Reno responded

Hello, Thank you for bringing this to my attention. We will be sure to address this internally to ensure it does not happen again. If you like to speak further about this, please contact me directly. Scott Robert - Customer Relations Manager - 775-682-3352 - srobert@lithia.com

April 07, 2025

The service center did a fantastic job of correcting an issue with the hood of my car. More

by MARYSHERMAN2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lucas Bragg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Paganini
Apr 08, 2025 -

Lithia Hyundai of Reno responded

Thank you for the review! Come see our team again soon!

April 05, 2025

Quick. Helpful. Caring. Informative. Went above and beyond extremely happy with the care I received on my car More

by REBMY77
Recommend Dealer
Yes
Employees Worked With
Jake and Atillio
Apr 07, 2025 -

Lithia Hyundai of Reno responded

REBMY77, we're delighted to hear that you had such a positive experience with our team at Lithia Hyundai of Reno. Thank you for sharing your feedback and trusting us with your car care needs!

April 05, 2025

Always accommodating, fast service and job quality is exceptional. The service managers are awesome as well. I've used them since 2009 and have never been disappointed always 5 star service. More

by reno george
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt and Atillio and chelsea
Apr 07, 2025 -

Lithia Hyundai of Reno responded

Reno, thank you for your loyalty and kind words about Lithia Hyundai of Reno! We're delighted to know our team consistently provides exceptional service. Looking forward to serving you again in the future!