Lance Smith

I have gone to Lance since I bought my vehicle besides a few times where I had to go with someone else cause he was booked up! Thank you for all you do! I wish they would stop trying to offer me a deal on a few times where I had to go with someone else cause he was booked up! Thank you for all you do! I wish they would stop trying to offer me a deal on a new car cause they ain’t gonna match them Covid contracts that I got and are trying to get me in a higher monthly payment so I find that disrespectful cause they think they can persuade me enough to fall for 0% interest for only 90 days then it jumps to 7-10% and paying $800+ a month for a small SUV instead of a truck or a big SUV like the Palisade and no gap, free lifetime oil changes, etc. Only downfall is getting ahold of someone in the service department when you need to talk to them. Takes them 48 hours to a week to call you back other than that service department is great and they are always nice! 5 Stars and they deserve a raise. Thank you again! More

by MIKE Verified Customer Verified Customer

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Lithia Hyundai of Reno has been taking care of all of my vehicle needs for 9 years. They provide excellent service. I trust them to keep me and my vehicle safe. vehicle needs for 9 years. They provide excellent service. I trust them to keep me and my vehicle safe. More

by LORAJSILVA Verified Customer Verified Customer

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Very EASY TO USE THOUGH SALES TAX IS MORE THAN THE DEALER IN Carson City, IN Carson City, More

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Exceptional service from staff! We worked with lance and he went above and beyond to get us in and help get our car fixed. We worked with lance and he went above and beyond to get us in and help get our car fixed. More

by StacyM4449 Verified Customer Verified Customer

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Everyone in the service department that we have had help from are amazing. Thank you from are amazing. Thank you More

by lovesharks2006 Verified Customer Verified Customer

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Lance provides excellent service! ! Highly recommend working with him if you're looking for a great service advisor ! Highly recommend working with him if you're looking for a great service advisor More

by LOPEZ0730 Verified Customer Verified Customer

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Always friendly and great service. They do a great job taking care of their customers. Lance is amazing They do a great job taking care of their customers. Lance is amazing More

by GinaPrice Verified Customer Verified Customer

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Great experience as usual Always pleasant to have regular maintenance done. Always friendly crew! Trusting their recommendations maintenance done. Always friendly crew! Trusting their recommendations More

by SOLE13 Verified Customer Verified Customer

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He is by far the best service person I've ever worked with . I want to give him a100 score. I've bought a new Hyundai every two years and Lance is the only person I'll let touch it. He delivered my car t with . I want to give him a100 score. I've bought a new Hyundai every two years and Lance is the only person I'll let touch it. He delivered my car to my home due to my mom's illness. It's because of Lance Smith and Holly Jensen that I will always drive a Hyundai. Lance treats my cars like they are his own because I'm very picky. More

by Kimmiesuefisherkimiwho Verified Customer Verified Customer

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Great communication, quick service Lance was great at communicating. He kept in touch through calls, voicemails, and texts. Although my warranty and shipping took over a week, the actual servicing took o communicating. He kept in touch through calls, voicemails, and texts. Although my warranty and shipping took over a week, the actual servicing took only a day which is great! Plus he took a look at the car a week before he was scheduled to. Very happy with the service! More

by Brandibrennan Verified Customer Verified Customer

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