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Lithia Hyundai of Reno

Reno, NV

4.3
3,656 Reviews
Lithia Hyundai of Reno in Reno, Nevada, joined the Lithia Motors family of dealerships in May 1999 after being acquired from Reno Auto Sales, Inc. Lithia Hyundai of Reno, near the surrounding areas of Reno, Carson City, Sparks, Virginia City, Susanville, Sun Valley, and Dayton Nevada, features a wide selection of new Hyundai and used Hyundai cars, trucks and SUVs. Our inventory includes new models such as: The newly redesigned 2020 Hyundai Accent and Accent Hatchback. The all-new 2020 Hyundai Sonata. The new body style Veloster and Veloster N. The redesigned 2020 Elantra and Elantra GT Hatchback. The new 2020 Santa Fe. The incomparable 2020 Tucson. The all new full-size third row Hyundai Palisade. The new compact SUV 2020 Hyundai Kona And an all new 2020 Hyundai Venue.
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2620 Kietzke Lane

Reno, NV

89502

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Showing 3,656 reviews

June 06, 2024

Lance and the rest of the team are always very helpful and keep my service on track. Great team More

by 279JBUNCE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cuong Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Ostrom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hai Ngo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Franceschini
5.0
This rating includes all reviews, with more weight given to recent reviews.
Otto Sandoval-Carpio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Mazariegos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drea McGiffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

I would leave a 0 star if it were possible. Beware of this dealership. Service is non existent. Customer service and communication is also non existent. This is the 2nd Hyundai I’ve owned and c More

by M.mcprtland82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dylan Clunie
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mazzone
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jeremy Olsen
1.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Leveille
1.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Robert
1.0
This rating includes all reviews, with more weight given to recent reviews.
June 06, 2024

Lance is the reason I go to this dealership. He is quick to respond and is very accommodating. More

by HOLLYH79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 05, 2024

My experience was easy, fast and very simple. I would recommend this dealership and Holly to all my friends. More

by HEATHERGORMAN18
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Holly Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2024

20 year customer always happy with service from service department thank you as always thanks More

by Jo Williams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony shuttle driver
June 03, 2024

Beware. Service department is horrible. No communication. Haven’t seen my car in over a month with no resolution in sight. More

by M.mcpartland82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ryan. Scott
Jun 04, 2024 -

Lithia Hyundai of Reno responded

Mr. McPartland, Please accept my apology for you less than stellar experience. I will get with Ryan and the technician to see where the delay is. As I write this it's almost 8:00 pm and service is closed. I think we may be waiting on a Field Service Engineer visit from the factory, but I will confirm tomorrow and reach out to you with an update. Regards, Scott SCOTT ROBERT |E-COMMERCE MARKETING MANAGER |LITHIA HYUNDAI OF RENO Phone: [775] 682-3352 | Email: SRobert@Lithia.com  Address: 2620 Kietzke Lane Reno Nevada 89502

June 03, 2024

They were awesome got us taken care of quick and made it easy and hassle free. More

by ROB.OBRIEN
Recommend Dealer
Yes
Employees Worked With
Jeremy Olsen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Lithia Hyundai of Reno responded

Thank you for stopping by! Should you need anything else, please let us know.

June 03, 2024

ALL THE PEOPLE WE WORKED WITH HAVE BEEN EXTREMELY HELPFUL AND VALUABLE.. IAm curious about the trailer harness for the hitch on my Santa Fe that I paid v for More

by DANDOESNTKNOWWHATGMAILIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lance Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Lithia Hyundai of Reno responded

We're delighted to hear that our team at Lithia Hyundai of Reno has been helpful! For questions about the trailer harness for your Santa Fe, please reach out directly and we'll be happy to assist. Thanks for choosing us!

June 03, 2024

Mat and Ryan were amazing and really helped me with my car buying process. They made it super easy. More

by CByrne
Recommend Dealer
Yes
Employees Worked With
Devin Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Ferris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Lithia Hyundai of Reno responded

Thank you for choosing Lithia Hyundai of Reno! We will surely pass along your kudos to Matt and Ryan! Until next time, enjoy your new ride!

June 02, 2024

Excellent follow through! Makes me feel like family. They send me many texts with care tips and reminders when and what service is due. Love my car!!!!!!!! More

by DIRD
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Everett Clunie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Trisha Stone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke
Jun 03, 2024 -

Lithia Hyundai of Reno responded

We're delighted to hear that you feel like family with us at Lithia Hyundai of Reno! It's great knowing our care tips and service reminders are helpful. Enjoy your car, and thanks for the fantastic review!

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