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Lithia Hyundai of Reno
Reno, NV
4,762 Reviews
OUR HISTORY
Walt DeBoer founded Lithia Motors in 1946 as a Chrysler-Plymouth-Dodge dealership in Ashland, Oregon. Following Walt’s death in 1968, Walt’s son Sid along with Dick Heimann, grew the business to include 5 stores and 19 franchises in Southern Oregon. In December 1996, this collection of dealerships was transformed into Lithia Motors, Inc., a publicly traded company (NYSE stock symbol-LAD). We envisioned a company that would continuously grow, provide great customer service, and opportunities for employees.
TODAY
Lithia is one of America’s largest automotive retailers featuring most domestic and import franchises. Our stores serve urban and rural populations throughout the Western and Midwest United States.
We are focused on providing customers with an honest and simpler buying and service experience. We are giving customers straightforward information so that they can make confident decisions.
We believe that our local communities are our lifeblood. In addition to the employment opportunities we provide in each of our neighborhoods, we also provide contributions to charitable organizations that serve our families, friends, and customers.
CONCERNS
If you have any concerns or would like to provide us with some feedback please let us know at 888-971-6632. We look forward to hearing from you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 4,762 reviews
May 12, 2026
I have gone to Lance since I bought my vehicle besides a few times where I had to go with someone else cause he was booked up! Thank you for all you do! I wish they would stop trying to offer me a deal on a few times where I had to go with someone else cause he was booked up! Thank you for all you do! I wish they would stop trying to offer me a deal on a new car cause they ain’t gonna match them Covid contracts that I got and are trying to get me in a higher monthly payment so I find that disrespectful cause they think they can persuade me enough to fall for 0% interest for only 90 days then it jumps to 7-10% and paying $800+ a month for a small SUV instead of a truck or a big SUV like the Palisade and no gap, free lifetime oil changes, etc. Only downfall is getting ahold of someone in the service department when you need to talk to them. Takes them 48 hours to a week to call you back other than that service department is great and they are always nice! 5 Stars and they deserve a raise. Thank you again! More
by MIKE
Verified CustomerEmployees Worked With
May 11, 2026
Professional, courteous, and timely Very positive experience. Very helpful test drive to help us determine which car we wanted all the way through financing options and vehicle delivery. Excellent fr experience. Very helpful test drive to help us determine which car we wanted all the way through financing options and vehicle delivery. Excellent from start to finish. More
by JEFCRO25
May 10, 2026
Finance manager was not friendly at all and very pushy in my opinion try’s to sell you things that nobody needs my opinion try’s to sell you things that nobody needs More
by ATOY2NV
May 09, 2026
Jake was extremely helpful and explained everything about my service needs. Also he was able to get me in and out especially I have a small child. Love the service! my service needs. Also he was able to get me in and out especially I have a small child. Love the service! More
by BRIANNADAWN16
Employees Worked With
May 09, 2026
Es muy buen lugar para comprar un auto, el personal muy agradable, muy buena atención y sobre todo hacen sentir cómodo al cliente. Excelente servicio. agradable, muy buena atención y sobre todo hacen sentir cómodo al cliente. Excelente servicio. More
by MARIANAMONTALVAN27
May 09, 2026
Second catalytic converter failed within 20k miles. I also told them the car was consuming oil last time and this time, but there are no external leaks. No mention of oil consumption concerns on the re I also told them the car was consuming oil last time and this time, but there are no external leaks. No mention of oil consumption concerns on the report. They say the oil was low and needed to be changed, even though the last service was less than 2000 miles/3 months ago. It feels like the oil consumption concerns are intentionally being ignored More
by copplejason151
Employees Worked With
Lance
May 09, 2026
Jake is very professional and always makes me feel welcomed. He knows his stuff and keeps me informed! He is the best! welcomed. He knows his stuff and keeps me informed! He is the best! More
by Julio V.
Employees Worked With
May 09, 2026
Lithia Hyundai of Reno has been taking care of all of my vehicle needs for 9 years. They provide excellent service. I trust them to keep me and my vehicle safe. vehicle needs for 9 years. They provide excellent service. I trust them to keep me and my vehicle safe. More
by LORAJSILVA
May 09, 2026
Good service 👍 let's you know if your car needs different services, fast and kind, while you wait go to the free coffee bar and snacks, the best Thank you different services, fast and kind, while you wait go to the free coffee bar and snacks, the best Thank you More
by Lopez
May 09, 2026
Very EASY TO USE THOUGH SALES TAX IS MORE THAN THE DEALER IN Carson City, IN Carson City, More
by Lithia Review
