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838 Reviews of Lithia Hyundai of Odessa - Service Center
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October 04, 2024
Worst experience I have ever had buying a car. Bought my car drove it a week sun roof broke, took it back for repair, almost 7 months later I got my car back with hail damage. The dealership told Bought my car drove it a week sun roof broke, took it back for repair, almost 7 months later I got my car back with hail damage. The dealership told me to file it on my own insurance although had the loaner car I was driving gotten hail damage I’m sure I would have been responsible for claiming it on my insurance. Overall not a good experience. More
by Kaci359
Verified CustomerEmployees Worked With
October 04, 2024
Very pleaseant work from everyone at the dealership and on time for the costumer assistance on time for the costumer assistance More
by MARTINEZDAYGORO
Employees Worked With
October 03, 2024
They had one technician for all the customers, I had to wait 4 hrs just sitting there. wait 4 hrs just sitting there. More
by BALDOVALERIANO
Employees Worked With
September 29, 2024
Good service. And No complaints everyone was kind and professional. I would recomment to any one And No complaints everyone was kind and professional. I would recomment to any one More
by JUAN.RODRIGUEZ
September 29, 2024
The staff were very friendly. The facility was clean. I thought I was going to be waiting for a long time, but my car was ready with in an hour and a half. The facility was clean. I thought I was going to be waiting for a long time, but my car was ready with in an hour and a half. More
by DAGUILAR1158
Employees Worked With
September 29, 2024
The dealership is way backup on work and had to wait 6 weeks for my car to be serviced. Parts department needs to improve in their people skills. Seemed like he didn’t even want to be at his job and just weeks for my car to be serviced. Parts department needs to improve in their people skills. Seemed like he didn’t even want to be at his job and just dragging. Once they put my parts on half of the bumper was not assembled right and completed the job myself. Took it to the dealership to get a professional experience and ended up with a half way job. More
by MARKVILLA21
September 29, 2024
Delilah Carro was amazing to work with, she did everything she could to get us into the vehicle we wanted!! everything she could to get us into the vehicle we wanted!! More
by JESSE21RUBIO
September 29, 2024
Kristine was helpful and kept open communication about the timing and work to be completed. the timing and work to be completed. More
by DQ
Employees Worked With
September 25, 2024
My vehicle was there 6 weeks for a minor issue and while there suffered hail damage. I was never notified. Terrible service there suffered hail damage. I was never notified. Terrible service More
by Mary
Employees Worked With
September 25, 2024
You allowed your Salesperson to give away my truck . THE VAN I PURCHASED WAS NOT ROAD WORTHY .DIDN'T RECIEVE MY PAPERWORK OR MY EXTENDED WARRANTY WHICH I PURCHASED .I FINALLY RECIEVED MY PAPERWORK AFTE THE VAN I PURCHASED WAS NOT ROAD WORTHY .DIDN'T RECIEVE MY PAPERWORK OR MY EXTENDED WARRANTY WHICH I PURCHASED .I FINALLY RECIEVED MY PAPERWORK AFTER THE Warranty had run out 7 days ago More
by DONNA
