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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
838 Reviews
Call Service Center (432) 614-0345

838 Reviews of Lithia Hyundai of Odessa - Service Center

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October 10, 2024

I am pleased with the service at Hyundai's service department. Everyone is courteous and friendly. More

by OGGIE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us. We are delighted to hear that our service department provided you with courteous and friendly service.

October 10, 2024

Great customer service . Very professional . Took care of service in a timely manner. 5 stars More

by RYANABILA1981
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Ryan. We are pleased to hear that you found our customer service to be great and our team to be professional. It's always our goal to provide efficient and timely service to our customers.

October 09, 2024

Always a pleasure at the service department, quick efficient and friendly. They have TV's, music, popcorn More

by cordo817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 10, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us such a kind review! We are thrilled to hear that you had a pleasant experience at our service department. We strive to provide efficient and friendly service to all of our customers. We're glad you enjoyed the amenities we offer, such as TVs, music, and popcorn. Your satisfaction is our top priority, and we look forward to serving you again in the future.

October 08, 2024

Everyone was Very nice, what I needed was done very fast, everyone was very professional. More

by NANCY52989
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Nancy. We are delighted to hear that our team was able to provide you with the fast and professional service you needed. Your satisfaction is our top priority, and we look forward to serving you again in the future.

October 08, 2024

They always get my vehicle in and out quickly. Thank you for your hard work! Kristine is very helpful always answers any questions I have. More

by FOLDER46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 09, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a positive review! We are thrilled to hear that our team was able to provide you with quick and helpful service. Kristine will be delighted to hear your kind words. We appreciate your business and look forward to serving you again in the future.

October 07, 2024

No son serios con su trabajo todo es un engaño luego de hacer la compra de un auto no cumplen el contrato mi auto lo lleve porque tiene garantía y no resolvieron el problema ni tan siquiera lo inspeccionar More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
October 07, 2024

I really enjoyed my purchase and subsequent service on my 2024 Palisade . Great service and customer service from all departments More

by ANNEGRE44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us. We are thrilled to hear that you enjoyed your purchase and received great service from all departments. We appreciate your feedback and look forward to serving you again in the future.

October 07, 2024

My purchase at your Hyundai dealership, what’s the best car buying experience I have ever had. And I have bought several new cars. I love the fact that there was no pushing to buy warranties. It was quick. More

by YZAGUIRRE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your positive experience with us. We are thrilled to hear that you had the best car buying experience at our Hyundai dealership. We appreciate your recommendation to friends and family.

October 05, 2024

Excellent service No no no no no no no no no. Nope nope oak APL my I?!4 hey tvc Foch More

by H2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review. We appreciate your feedback and are glad to hear that you had a positive experience with our service. If you have any further comments or concerns, please feel free to reach out to us.

October 05, 2024

Service times are improving. When I first started bringing my Elantra Hybrid in for oil changes, it would take more than an hour. This last time, I was out in about 15 minutes! More

by DANZNFOOL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us. We appreciate your feedback and are pleased to hear that you have noticed an improvement in our service times. It is our goal to provide efficient and quality service to all of our customers.

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