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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
858 Reviews
Call Service Center (432) 614-0345

858 Reviews of Lithia Hyundai of Odessa - Service Center

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November 06, 2024

Great customer service. It was fast and easy. Met my expectations and highly recommend them. More

by Ychavez445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnny Ybarra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Ychavez445. We are thrilled to hear that our customer service exceeded your expectations and that your visit was fast and easy. We appreciate your recommendation and look forward to serving you again in the future.

November 05, 2024

Eric is a great advisor - always explains everything with your vehicle, and awesome customer service! More

by NYYANKEECHICK03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave such positive feedback about Eric and our customer service at Lithia Hyundai of Odessa. We are thrilled to hear that you had a great experience and that Eric was able to provide you with excellent service.

November 04, 2024

Christine was very polite and helpful. She took great care of me. She was extremely helpful. More

by DANIELTODD612
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thanks DANIEL for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

November 01, 2024

Vehicle was received promptly and tune was completed on time. Staff was efficient and professional. More

by ASEANG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 01, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, ASEANG. We are pleased to hear that you found our staff to be efficient and professional, and that your vehicle was serviced promptly. Your satisfaction is important to us, and we hope to see you again in the future.

November 01, 2024

You all have an expedient service department! You got me in and out in no time! More

by RickyB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with our service department, Ricky! We are thrilled to hear that we were able to get you back on the road quickly. We appreciate your business and look forward to serving you again in the future.

October 31, 2024

They do not stand behind what they sell . you make an agreement then when the paperwork is done.you are told a lie. More

by DARRENWHITEHEAD36
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristopher Kilgore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paulina
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October 30, 2024

Whole experience sucked. No one was any help even when they said they would get my car seen. More

by ashley.lopez1210
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
2.0
This rating includes all reviews, with more weight given to recent reviews.
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October 24, 2024

The best auto inspection service in Odessa. I will be back next year! Professional, fast and friendly! More

by warren
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 28, 2024 -

Lithia Hyundai of Odessa responded

We appreciate your kind words and your recommendation! Please let us know if we can be of any help in the future! Take Care!

October 22, 2024

Good service but expensive for job require. But hard to find qualified mechanics in town. More

by ARNOLD-SALINAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback with us, Arnold-Salinas. We appreciate your kind words about our service. We understand your concerns about pricing and the availability of qualified mechanics in town. Your feedback helps us to continually improve and provide the best service possible for our customers.

October 22, 2024

Good customer service went for oil change and tire rotation they take care of good More

by Paresh
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 23, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review, Paresh. We're glad to hear that you were pleased with the customer service you received during your recent visit for an oil change and tire rotation. We appreciate your feedback and look forward to serving you again in the future.

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