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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
851 Reviews
Call Service Center (432) 614-0345

851 Reviews of Lithia Hyundai of Odessa - Service Center

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October 20, 2024

I have called multiple times about the recall that was sent too me but nobody has gotten back to me. More

by ANDREACALDERONQUINTANA511
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for bringing this to our attention, Andrea. We apologize for any inconvenience this has caused. We will look into this matter and ensure that someone contacts you promptly to address the recall issue.

October 19, 2024

The staff is Friendly the shop and waiting is kept glean the mechanics are proficient More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a positive review. We are glad to hear that you had a pleasant experience with our staff and that you found our facilities clean. Our mechanics take pride in their work and strive to provide top-notch service. We appreciate your feedback and hope to see you again in the future.

October 19, 2024

Amazing customer service. They were great at helping me get a vehicle. Super nice about everything.I highly recommend this place to shop out for open new car More

by JAGUILAR15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Salvador Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richardo Fuentes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Munoz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jonathan Aguilar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anna Lujan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you so much for your kind words! We are thrilled to hear that you had a great experience with our team at Lithia Hyundai of Odessa. We appreciate your recommendation and hope you are enjoying your new vehicle.

October 19, 2024

I came at 9 and was not done until after noon for an oil change. Only one tech and he was doing two cars at the same time and he didn’t reset the service required message. I would love to be able to schedul More

by STACY.SCHAWARTZ0507
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristine Campbell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback with us, Stacy. We apologize for the extended wait time and the oversight with resetting the service required message. We appreciate your suggestion about scheduling appointments and will take it into consideration for improving our service.

October 19, 2024

Had a situation she walked me through. It found paperwork and she took care of it after that More

by eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience, Eli. We are glad to hear that our team was able to assist you with your situation and take care of the paperwork for you. If you have any further feedback or questions, please don't hesitate to reach out.

October 18, 2024

Easy to deal with, figured out my warranty for me and did the job perfectly. Very fast as well, car was in and out. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review. We are pleased to hear that you had a positive experience with us and that we were able to efficiently handle your warranty and complete the job to your satisfaction. Our team strives to provide excellent service in a timely manner, and we are glad to hear that we met your expectations.

October 16, 2024

Friendly staff, great service Thank you for helping me out while I was in town for the weekend More

by DLDEADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review. We are pleased to hear that you had a positive experience with our staff and that we were able to assist you during your weekend in town. We appreciate your feedback and look forward to serving you again in the future.

October 15, 2024

was help full and took care of anything and everything that was needed in my car More

by GUZMANBRIZZIA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review. We are glad to hear that our team was able to assist you with everything you needed for your car. If you have any further questions or concerns, please don't hesitate to reach out to us.

October 15, 2024

She is always doing her best to get you want you need and makes sure it is do right More

by SUZEQ_1960_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review. We are thrilled to hear that our team member went above and beyond to ensure your needs were met. Your satisfaction is our top priority, and we appreciate your feedback.

October 12, 2024

Didn't take that long to get my oil changed good service and friendly faces More

by CARAVEO.CINDY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review, Cindy! We're glad to hear that you had a positive experience with our service team. Let us know if there's anything else we can do for you in the future.

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