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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
838 Reviews
Call Service Center (432) 614-0345

838 Reviews of Lithia Hyundai of Odessa - Service Center

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October 19, 2024

Had a situation she walked me through. It found paperwork and she took care of it after that More

by eli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience, Eli. We are glad to hear that our team was able to assist you with your situation and take care of the paperwork for you. If you have any further feedback or questions, please don't hesitate to reach out.

October 18, 2024

Easy to deal with, figured out my warranty for me and did the job perfectly. Very fast as well, car was in and out. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review. We are pleased to hear that you had a positive experience with us and that we were able to efficiently handle your warranty and complete the job to your satisfaction. Our team strives to provide excellent service in a timely manner, and we are glad to hear that we met your expectations.

October 16, 2024

Friendly staff, great service Thank you for helping me out while I was in town for the weekend More

by DLDEADY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 16, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review. We are pleased to hear that you had a positive experience with our staff and that we were able to assist you during your weekend in town. We appreciate your feedback and look forward to serving you again in the future.

October 15, 2024

She is always doing her best to get you want you need and makes sure it is do right More

by SUZEQ_1960_2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review. We are thrilled to hear that our team member went above and beyond to ensure your needs were met. Your satisfaction is our top priority, and we appreciate your feedback.

October 15, 2024

was help full and took care of anything and everything that was needed in my car More

by GUZMANBRIZZIA6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review. We are glad to hear that our team was able to assist you with everything you needed for your car. If you have any further questions or concerns, please don't hesitate to reach out to us.

October 12, 2024

Professional and considerate. Always placing customers first. No matter how hectic nor the long lines More

by ROYMGONZALEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristopher Kilgore
4.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Gonzales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Alec Morales
4.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Bryan Morse
4.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us, Roy. We are delighted to hear that you found our team to be professional and considerate. Customer satisfaction is our top priority, and we appreciate your kind words.

October 12, 2024

Didn't take that long to get my oil changed good service and friendly faces More

by CARAVEO.CINDY12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review, Cindy! We're glad to hear that you had a positive experience with our service team. Let us know if there's anything else we can do for you in the future.

October 12, 2024

I have to drive from Midland for service but I find Lithia Very courteous and fairly speedy More

by SUSANPARKS3933
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience, Susan. We are glad to hear that you found our team courteous and efficient during your service visit. We appreciate your business and look forward to serving you again in the future.

October 11, 2024

I like the customer service I get in my car I go early to get out early. More

by NVASQUEZRODRIGUEZ13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 14, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience with us. We are glad to hear that you appreciate the customer service you receive at our dealership. We value your time and are happy to hear that you are able to get in and out early when visiting us.

October 10, 2024

My service advisor was very sweet and explanatory. I also really enjoy the online approval policy. I think it’s great More

by ASHLEIGHMULL7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 11, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review, Ashleigh. We are thrilled to hear that you had a positive experience with your service advisor and that you appreciate our online approval policy. We strive to provide excellent customer service and convenience to all of our customers. Thank you for choosing Lithia Hyundai of Odessa for your automotive needs.

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