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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
851 Reviews
Call Service Center (432) 614-0345

851 Reviews of Lithia Hyundai of Odessa - Service Center

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November 23, 2024

Great service, fast in and out. Took care of everything that needed to be done on this service trip. More

by DNORRIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie in the service department
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Nov 25, 2024 -

Lithia Hyundai of Odessa responded

Thanks for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

November 23, 2024

Very good customer service and pleased with their efficient customer service with very good quality and cleanliness in their work More

by JORGEPLASETAS86
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paulina Mendoza
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, Jorge. We are thrilled to hear that you were pleased with our customer service, efficiency, quality of work, and cleanliness. Your satisfaction is our top priority, and we appreciate your feedback.

November 23, 2024

I love 😍 my car it drives good enjoy every thing about you all I wish give More

by Ada Shorter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Juan Rodiguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Cordova
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Jordan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you, Ada. We appreciate your kind review of Lithia Hyundai of Odessa and hope you will visit again soon. As a valued customer/guest, we look forward to taking care of your needs in the future. Until we see you, take care!

November 22, 2024

Our experience was horrible. Service was TERRIBLE. We will not be buying another new vehicle from this dealership nor will we ever recommend you to anyone. More

by MBC0936
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristopher Kilgore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kristine Campbell
2.0
This rating includes all reviews, with more weight given to recent reviews.
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November 16, 2024

We shouldn’t have had to get out of our vehicle, the service tech should have came to us. They always come out to us at the Chevrolet dealership. More

by BRP57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Leslie Guerra
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Nov 18, 2024 -

Lithia Hyundai of Odessa responded

Thank you for sharing your feedback with us. We appreciate your perspective and will take it into consideration as we continue to improve our customer service.

November 15, 2024

So far everything has been taken care of and gone well at this Hyundai dealership More

by DAVIDLPEPPER9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, David. We are delighted to hear that everything has been taken care of to your satisfaction at our dealership. If you have any further feedback or questions, please do not hesitate to reach out.

November 14, 2024

Fast service and friendly staff Explained everything that I need to take care of on my car. More

by aleopardgirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Lithia Hyundai of Odessa responded

Thanks for the wonderful review of Lithia Hyundai of Odessa. We appreciate you taking time to leave your feedback and we look forward to seeing you again soon!

November 13, 2024

I got the oil change and they did not install the under cover correctly, which was new so two months later it completely flew off in the freeway. I tried talking to someone and I was told the person was no More

by Jcrown
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kristine Campbell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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November 08, 2024

Everything was great and every time I go they are prompt and friendly. They go out of there way to make sure I'm happy with their service More

by SILVIAGV5848
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 13, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, SILVIA. We are thrilled to hear that you found our service prompt and friendly, and that we were able to go above and beyond to ensure your satisfaction. We truly appreciate your feedback and look forward to serving you again in the future.

November 08, 2024

They were very friendly and let me know what the problem was with my brakes More

by MYERSBREE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lesley guerra
Report | Print
Nov 13, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience at our dealership! We are glad to hear that our team was able to assist you with your brakes and provide you with friendly service. Let us know if there is anything else we can help you with in the future.

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