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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.1
851 Reviews
Call Service Center (432) 614-0345

851 Reviews of Lithia Hyundai of Odessa - Service Center

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March 23, 2024

Christine was courteous and attentive to my needs. She is my favorite. I hope to always have her to work with when I take my vehicle for servicing. Give that woman a raise! More

by ALUNA1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
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Mar 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with Christine at Lithia Hyundai of Odessa. We are thrilled to hear that she provided you with excellent customer service. We appreciate your feedback and look forward to serving you again in the future.

March 22, 2024

I had the underpinning of my car replaced. I was taken care of immediately Best service ever. I love my Hyundai More

by GLYN_CASTLE
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember her name but she was wonderful
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March 22, 2024

After the oil change, they did not close the compartment correctly. The oil was leaking all the way home and completely leaked out. I had to go back to the dealership to figure out what had happened. They s More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
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Mar 25, 2024 -

Lithia Hyundai of Odessa responded

We are extremely sorry to hear about this and sorry to disappoint a customer/client. Please reach out to us at (432) 614-0345 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

March 20, 2024

Good service, wait time was a little long Service appointments for oil changes would be nice More

by SASSYMARE
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
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March 18, 2024

Kristine is very professional and very helpful. Also patient and explains things well. Love her More

by MARENDA.DENT
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristine
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March 15, 2024

Great people and a phenomenal facility. Super fast service and everyone took care of my needs. More

by BRIANSMITH105
Recommend Dealer
Yes
Employees Worked With
Eric
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Mar 26, 2024 -

Lithia Hyundai of Odessa responded

Thanks a bunch for your kind words, Brian. It's reviews like this that make us at Lithia Hyundai of Odessa excited to come into work every day.

March 14, 2024

Overall friendly and helpful staff Courteous, knowledgeable people who helped as needed and were thorough in all aspects of service More

by JPLAMA613
Recommend Dealer
Yes
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Mar 15, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review, JPLAMA613. We are pleased to hear that our staff was able to assist you in a friendly and helpful manner. Our team strives to provide knowledgeable and thorough service to all of our customers. We appreciate your feedback and look forward to serving you again in the future.

March 10, 2024

Excellent He was excellent and helpful. He made sure to get me what I wanted. More

by CHANELFINKLEY67
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac
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Mar 13, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave such a positive review! We are thrilled to hear that our team member was able to provide you with excellent and helpful service. It is our goal to ensure that each customer gets exactly what they want. We appreciate your feedback and look forward to serving you again in the future.

March 08, 2024

This is the third time I take my car and they say that it was just this and that and is ready fir pick up I go get my car and they didn't firmix anything liers and lazy More

by ARMIEALVARADO55
Recommend Dealer
No
Employees Worked With
Eric
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Mar 08, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to voice your concerns. Please reach out to us at (432) 614-0345 to further discuss your concerns. Thank you and we hope to hear from you promptly.

March 07, 2024

They said was good but tried to not take in vehicle Good service finished in a timely manner but tried to turn down service More

by gabed1925
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
? Parents took car
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Mar 07, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your feedback with us, gabed1925. We strive to provide excellent service to all of our customers and we apologize if you felt that your vehicle was not being properly considered. We appreciate your business and hope to have the opportunity to serve you better in the future.

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