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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.2
856 Reviews

856 Reviews of Lithia Hyundai of Odessa - Service Center

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March 31, 2024

I was greeted as soon as I walked in the door. They took my car right in. She asked if I wanted coffee, water or if I needed anything just to let her know. My oil was changed, a couple of filters More

by thelma.yanez
Recommend Dealer
Yes
Employees Worked With
I don't remember her name.
Apr 02, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience at our dealership, Thelma. We are glad to hear that you were greeted promptly and received excellent service during your visit. Our team is always here to assist you with anything you may need. We appreciate your feedback and look forward to serving you again in the future.

March 27, 2024

Considering this is my second time doing business with this dealership, this last experience was amazing. We actually got into a brand new car. My first experience I was sold a lemon that I'm still not ha More

by ShamequiaJohnson
Recommend Dealer
Yes
Employees Worked With
Raphael
Mar 27, 2024 -

Lithia Hyundai of Odessa responded

Thanks a bunch for your kind words. It's reviews like this that make us at Lithia Hyundai of Odessa excited to come into work every day.

March 25, 2024

Had my car serviced. Everyone is always so courteous and accommodating. So much appreciated. Thank you! More

by OGGIE05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
Mar 26, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with us, OGGIE05. We are delighted to hear that our team provided you with courteous and accommodating service during your visit. We appreciate your support and look forward to serving you again in the future.

March 24, 2024

They took care of me as soon as I walked through the door and didn't have to wait long. More

by 7BTERRY
Recommend Dealer
Yes
Mar 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your experience, 7BTERRY. We're glad to hear that you were promptly taken care of during your visit. It's always our goal to provide efficient and excellent service to all of our customers. We appreciate your feedback!

March 23, 2024

Eric did a great job and was very helpful with the type of service I needed. Great store More

by BrianSmith10
Recommend Dealer
Yes
Employees Worked With
Eric
March 23, 2024

Christine was courteous and attentive to my needs. She is my favorite. I hope to always have her to work with when I take my vehicle for servicing. Give that woman a raise! More

by ALUNA1975
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
Mar 25, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience with Christine at Lithia Hyundai of Odessa. We are thrilled to hear that she provided you with excellent customer service. We appreciate your feedback and look forward to serving you again in the future.

March 22, 2024

After the oil change, they did not close the compartment correctly. The oil was leaking all the way home and completely leaked out. I had to go back to the dealership to figure out what had happened. They s More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service Department
Mar 25, 2024 -

Lithia Hyundai of Odessa responded

We are extremely sorry to hear about this and sorry to disappoint a customer/client. Please reach out to us at (432) 614-0345 as we want to hear your concerns and address them in the most suitable way. We look forward to hearing from you.

March 22, 2024

I had the underpinning of my car replaced. I was taken care of immediately Best service ever. I love my Hyundai More

by GLYN_CASTLE
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don't remember her name but she was wonderful
March 20, 2024

Good service, wait time was a little long Service appointments for oil changes would be nice More

by SASSYMARE
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
March 18, 2024

Kristine is very professional and very helpful. Also patient and explains things well. Love her More

by MARENDA.DENT
Recommend Dealer
Yes
Employees Worked With
Kristine Campbell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristine
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