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Lithia Hyundai of Odessa - Service Center

Odessa, TX

4.0
789 Reviews
Call Service Center (432) 614-0345

789 Reviews of Lithia Hyundai of Odessa - Service Center

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February 06, 2024

Was treated, the way I wanted to be treated. However Eric in parts was the one who was able to push all the this to happen, but that punk was off, so I'll let it slide More

by STEPHENEGALINDO
Recommend Dealer
Yes
Employees Worked With
Francisco and then got it to the lady in parts
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Feb 09, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave a review, Stephen. We're glad to hear that you were treated the way you wanted to be treated during your visit. We appreciate your feedback regarding Eric in parts, and we'll make sure to pass it along to our team. If you have any further comments or concerns, please don't hesitate to reach out. Thank you again for choosing Lithia Hyundai of Odessa.

February 04, 2024

Very smooth, no problems Everyone we met was knowledgeable and courteous. We bought the Palisade and left the dealership within 3 hours. More

by VINCE691
Recommend Dealer
Yes
Employees Worked With
Issac Sanchez
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Feb 06, 2024 -

Lithia Hyundai of Odessa responded

We appreciate your kind feedback of Lithia Hyundai of Odessa and thank you for taking the time to leave us a review. Please do not hesitate to visit us again soon! Have a great day and thanks again.

February 03, 2024

It was fine. Just would've preferred a little more upfront about what exactly the 'free' services are for 2 yrs. More

by S.GALLIER
Recommend Dealer
Yes
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Feb 06, 2024 -

Lithia Hyundai of Odessa responded

S.GALLIER, thank you for taking time to review us. We are concerned that we didn't meet your expectations. Please call (432) 614-0345 when you have the chance. Take care.

February 03, 2024

Very nice Very nice and respectful , knowledge of what he was doing Outstanding Performance More

by ERLENDABARRERA
Recommend Dealer
Yes
Employees Worked With
Yes
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Feb 06, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave such a positive review, Erlendabarrera! We're glad to hear that you had a great experience with our team at Lithia Hyundai of Odessa. It's always our goal to provide excellent service and knowledgeable assistance. If you have any further feedback or need assistance with anything else, please don't hesitate to reach out. We appreciate your support!

February 02, 2024

Customer friendly. Very knowledgeable. I like their attitudes and will continue to bring my wife's Sonata to be serviced there. More

by timjdupont
Recommend Dealer
Yes
Employees Worked With
Eric Gonzales
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Feb 06, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to share your positive experience at Lithia Hyundai of Odessa, Tim! We are delighted to hear that our team was customer-friendly and knowledgeable during your visit. Your kind words about our attitudes are greatly appreciated, and we look forward to continuing to provide excellent service for your wife's Sonata. If there is anything else we can assist you with in the future, please don't hesitate to let us know.

February 02, 2024

Phenomenal Phenomenal Phenomenal Phenomenal phenomenal phenomenal oh and phenomenal phenomenal phenomenal and phenomenal phenomenal phenomenon More

by JJ
Recommend Dealer
Yes
Employees Worked With
Eric
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Feb 06, 2024 -

Lithia Hyundai of Odessa responded

Thanks a bunch for your kind words, JJ. It's reviews like this that make us at Lithia Hyundai of Odessa excited to come into work every day.

February 01, 2024

excellent knowledge, friendly, helpful and all around amazing experience will recommend to anyone to go there More

by BACKINTX79
Recommend Dealer
Yes
Employees Worked With
service manager
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Feb 06, 2024 -

Lithia Hyundai of Odessa responded

That is so amazing to hear, BACKINTX79! Thank you so much for taking the time to share your feedback with our team at Lithia Hyundai of Odessa. It's great to know that we continue to provide our customers with everything they need. Have a great day!

January 30, 2024

The best experience buying a car Best experience, perfect staff and really felt as a family More

by OCTAVIO_PATRIOTAS14
Recommend Dealer
Yes
Employees Worked With
Rafael Peña
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Jan 31, 2024 -

Lithia Hyundai of Odessa responded

Thank you so much for taking the time to leave us such a positive review, OCTAVIO_PATRIOTAS14! We are thrilled to hear that you had the best experience buying a car with us. Our staff works hard to create a welcoming and family-like atmosphere for all our customers, so it's fantastic to know that you felt that way. We truly appreciate your kind words and hope to have the opportunity to serve you again in the future.

Feb 16, 2024 -

OCTAVIO_PATRIOTAS14 responded

Thanks a lot there’s not better other place to get your car

January 30, 2024

The tech left my passenger seat down all the way could of at least raised it up and my steering wheel was dirty could of taken gloves off before they touched my wheel More

by Ambular96
Recommend Dealer
No
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Jan 31, 2024 -

Lithia Hyundai of Odessa responded

Hey Ambular96. We want to thank you for rating us and wish to learn more about your last visit! Please don't hesitate to call us: (432) 614-0345. Our team hopes to talk soon!

January 26, 2024

Oil change and it took a long time I was the first to get there so not sure why there was already a wait More

by BRANDIBIBLE22
Recommend Dealer
Yes
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Jan 31, 2024 -

Lithia Hyundai of Odessa responded

Thank you for taking the time to leave us a review, BRANDIBIBLE22. We apologize for any inconvenience caused by the wait during your recent oil change. Our team strives to provide efficient and timely service to all of our customers. We appreciate your feedback and will take it into consideration to improve our processes. If there is anything else we can assist you with in the future, please don't hesitate to reach out.

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