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Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,859 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,859 reviews

October 22, 2024

My car was on a recall the updated and got it back in good time More

by Laurel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Lithia Hyundai of Anchorage responded

Thank you, Laurel, for sharing your experience. We're glad to hear that your recall service was completed promptly and that your car was returned to you in good time. We appreciate your feedback and look forward to serving you again at Lithia Hyundai of Anchorage!

October 22, 2024

Very Fast Customer service and very professional. No one bothered me while i was waiting either, so it was pretty enjoyable. More

by Ben
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 23, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your review, Ben! We appreciate your feedback and are pleased to hear that you experienced fast and professional customer service at Lithia Hyundai of Anchorage. It’s great that you enjoyed your time with us without any interruptions. We look forward to welcoming you back soon!

October 21, 2024

Overall service especially the front desk people who are very courteous and kind and overall service was outstanding More

by Emendes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason HESS
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Lithia Hyundai of Anchorage responded

We appreciate your wonderful review, Emendes! It’s heartening to hear that our front desk staff made such a positive impression with their courtesy and kindness. Thank you for recognizing their efforts! We hope to serve you again soon!

October 19, 2024

I was very please with the service I received when I contacted the service concerning an issue with my tire. More

by NONE3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Lithia Hyundai of Anchorage responded

We're delighted to hear that you were pleased with the service at Lithia Hyundai of Anchorage. Our team is always here to help, so don't hesitate to reach out if you need anything else!

October 19, 2024

Very pleased. I had an interaction with the service department last year that was very negative. This was 180 degrees better. More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 22, 2024 -

Lithia Hyundai of Anchorage responded

We're glad to hear that your recent experience with Lithia Hyundai of Anchorage was a positive turnaround! Thank you for giving us another chance, and we hope to continue providing excellent service in the future.

October 18, 2024

Blake is awesome and the help at Hyundai is helpful! Love the atmosphere. Hyundai is great More

by DJ.MYERS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 22, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, DJ! It's wonderful to hear that Blake and the team at Lithia Hyundai of Anchorage created such a welcoming atmosphere for you. We're glad you enjoyed your time there and appreciate your kind words. Looking forward to seeing you again!

October 15, 2024

Christian was amazing and as always helpful. I normally use the Kia dealership, but not anymore. The service I got was awesome and very much appreciated! Thanks Christian! More

by K18KAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

Lithia Hyundai of Anchorage responded

We're happy to hear that Christian provided you with such excellent service here at Lithia Hyundai of Anchorage! It's great to know we've earned your trust and appreciation. Thank you for choosing us, and we look forward to serving you again in the future!

October 15, 2024

I would have expected a cleaner vehicle on pivk up and a Full tank of gas. I specified to sales I wanted them to maje money as well as the dealership and the profit margin was substantial More

by JOHNDEN57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
n/a
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Oct 17, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback, John. We appreciate your business and are sorry to hear that the vehicle cleanliness and fuel level did not meet your expectations. We always strive to provide the best experience for our customers, and we’ll make sure to address this with our team. We hope to have the opportunity to improve your experience in the future. Best, Moises Gonzalez - Service Manager - 907-762-5752

October 15, 2024

Last two visits were very bad experiences. I waited 8 hours in the waiting room for my truck to get a simple oil and spark plug change. Then my wife’s car had electrical issues. We paid a larg More

by Michael.larson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know these people
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Oct 17, 2024 -

Lithia Hyundai of Anchorage responded

Michael, I’m sorry to hear about the long wait and ongoing issues with your wife’s car. This is certainly not the experience we aim to provide. I’d like the chance to make things right and ensure your concerns are properly addressed. Please reach out to me at your earliest convenience so we can discuss a resolution. Best, Moises Gonzalez - Service Manager - 907-762-5752

October 14, 2024

Once I started dealing with Dana everything went great. She is a Rock Star. She was always professional and had a can do attitude. The employees you employ reflect on your business and due to her outstandi More

by jerilynurban
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana
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Oct 15, 2024 -

Lithia Hyundai of Anchorage responded

Jerilynurban, we're delighted to hear that Dana made such a positive impact on your experience at Lithia Hyundai of Anchorage. Thank you for recommending us and sharing your feedback! If there's anything else we can do for you, just let us know.

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