Lithia Hyundai of Anchorage

The service department wouldn’t get back to me, after multiple phone calls and texts, so I had to go in person to schedule service. After service was complete (which does not seem to have resolved the pr multiple phone calls and texts, so I had to go in person to schedule service. After service was complete (which does not seem to have resolved the problem), the car was returned in a somewhat dirty condition (interior). Also, there was some minor damage done to the dashboard - a scratch that won’t buff out. And when they tried to remove/buff it, the first attempt was with a mouth wetted finger, i.e. they rubbed saliva on my dash. In addition, the service tech had left a code reader plugged into my car which required me to go back to the dealership to return it. I also requested help in removing the service alert messages that still keep popping up on my Bluelink account, but was told that they are a separate entity so I have to deal with them myself — seems pretty shoddy to me. And how do I know, for sure, that the alert messages aren’t telling me that, in fact, they did not make the necessary fixes? It seems like the service department should be involved with all of that! It was pretty bad service from the get go. More

Christian was very helpful in finding me winter tires on very short notice. Hyundai got them on in just a few hours! very short notice. Hyundai got them on in just a few hours! More

They were very nice and helpful to me. I was able to find what I was looking for. Mitchell Trudell was very helpful and amazing for helping me get I wanted. He was very good at explaining I was able to find what I was looking for. Mitchell Trudell was very helpful and amazing for helping me get I wanted. He was very good at explaining things and walking me through everything I needed to know about my car. He is excellent at what he does. Thank you Mitchell! More

Blake answered all our questions and took time to follow up on us. Thank you up on us. Thank you More

Everyone was very helpful and I’m very pleased with my car. I look forward to bringing my car in for routine maintenance. car. I look forward to bringing my car in for routine maintenance. More

We had a really great experience. We got the vehicle we wanted at a fair price. We got the vehicle we wanted at a fair price. More

Walked in, met Blayke, told him what we wanted, and he worked for us to get it. Very personable, professional, and helpful. For various reasons, the process of buying a car is more complex and tedious tha worked for us to get it. Very personable, professional, and helpful. For various reasons, the process of buying a car is more complex and tedious than most retail purchases despite the dealership's efforts to improve transparency, efficiency, and general customer service. The effort was there but it still took a while to navigate negotiations, the options, finances, and other details. A return visit to review the new car features, expectations of the service department, and general information went quite well. If in the market for a vehicle, we'd recommend considering Lithia Hyundai. More

Appreciate the business here ! ! Friendly greetings, and exchange. Professional attitude and effort. Always a good morning to exchange business for automobile help !!!! ! Friendly greetings, and exchange. Professional attitude and effort. Always a good morning to exchange business for automobile help !!!! More

Got the vehicle back did not drive off lot, check engine light came on. They said bring it back but had to make appt. When I did not leave the lot yet. They should of made sure car was fully fixed before gi light came on. They said bring it back but had to make appt. When I did not leave the lot yet. They should of made sure car was fully fixed before giving it back to us. More

The do not answer the phone or get back to you when messages left. Ever messages left. Ever More