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Lithia Hyundai of Anchorage

Anchorage, AK

4.2
1,938 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,938 reviews

January 24, 2025

Outstanding service from Brandon and quick service,, everyone was courteous kind and we we’re very happy how quick everything went More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brendon Gardnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Lithia Hyundai of Anchorage responded

It's great to hear that you had such a positive experience, and we’re thrilled Brandon and the team could make everything go smoothly for you! Thank you for sharing your feedback, and we look forward to serving you again soon!

January 23, 2025

From my online inquiry to the finance department, this was by far the easiest and shortest buying experience I have ever had. Que had the car warmed up and ready for my test drive, Tony worked up the sale More

by LFatuch79
Recommend Dealer
Yes
Employees Worked With
Que, Tony & Gabriel
Jan 24, 2025 -

Lithia Hyundai of Anchorage responded

We’re so glad to hear that your car-buying experience was the easiest and shortest you’ve ever had! It’s great to know that Que, Tony, and Gabriel made the process seamless and enjoyable. Thank you for choosing us, and we look forward to assisting you again at Lithia Hyundai of Anchorage!

January 21, 2025

Amazing crew, sales person (sean) was cery helpful. Looking forward to works with him in the future. More

by CFELISE97
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Breuer
Jan 22, 2025 -

Lithia Hyundai of Anchorage responded

It’s wonderful to hear about your positive experience with Sean and the amazing team at Lithia Hyundai of Anchorage! We’re delighted Sean was so helpful, and we look forward to working with you again in the future. See you next time!

January 19, 2025

Good customer service and good advisor he greets customers and very kind person and sometimes when you need help he will ask if he can help you More

by LANTANO.R
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your positive experience! We're so pleased to hear that our advisor provided such attentive and kind service. It's always our goal to make sure customers feel well taken care of. We look forward to helping you again in the future!

January 18, 2025

Front desk service crew were very nice and very helpful. They listened to my concerns and helped us get our vehicle in for repairs. Thank you fella’s. The text and message system that the dealer uses to c More

by 12345
Service Time
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for taking the time to share your experience with us, and we're glad to hear that the front desk service crew was helpful. We sincerely apologize for the challenges you encountered with our communication system. Your feedback is valuable, and we'll make sure to review this to improve the experience moving forward. Please don't hesitate to reach out directly if you have further concerns or need assistance.

January 16, 2025

Impossible to get in touch with them to make an appointment, had to go in person. I made an appointment specifically for a recall then they did not have the part but still kept my car for over 3 ho More

by RP
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Do not know the names of who assisted
Jan 20, 2025 -

Lithia Hyundai of Anchorage responded

RP, I’m sorry to hear about the challenges you faced with scheduling your appointment and the delay in communication about your recall. This is not the level of service we aim to provide, and I appreciate you bringing this to our attention. We’d like to make this right for you. Please reach out so we can assist in rescheduling your appointment and ensure the process goes smoothly moving forward. Best, Moises Gonzalez - Service Manager - 907-762-5752

January 14, 2025

I was originally not assigned to LITHIAAUTOMOTIV Hyundai for servicing but another Lithia store. Due to a backlog at my assigned service center I was referred over to Hyundai. I have never gone back anywher More

by Jend
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 15, 2025 -

Lithia Hyundai of Anchorage responded

Jend, we're delighted to hear that you've had such a positive experience with Lithia Hyundai of Anchorage over the years! Your trust and kind words about our team's honesty and integrity mean a lot. Thank you for choosing us as your go-to service center, until next time, we wish you safe travels!

January 12, 2025

Blake made the process go smoothly with the read in and buying a new car More

by ELIJAH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 13, 2025 -

Lithia Hyundai of Anchorage responded

It’s fantastic to hear that Blake made your car-buying experience so smooth, Elijah! We're thrilled you had such a positive experience and look forward to helping you again.

January 12, 2025

From the moment I walked in, I was greeted by a friendly and professional team that made me feel valued. The staff took the time to listen to my needs, answered all my questions, and helped me find the perf More

by LOUIEBAYUGA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kenai
Jan 13, 2025 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your positive experience with Lithia Hyundai of Anchorage! We're delighted to hear that our team made the car-buying process seamless and pressure-free. Enjoy your new vehicle, and we're here if you need anything in the future!

January 11, 2025

I found it impossible to schedule an appointment for an oil change unless you stop by the dealership and make it. Supposedly it can be made online however, this does not work in our attempting to do it.. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Hayden Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 14, 2025 -

Lithia Hyundai of Anchorage responded

Tom, I apologize for the inconvenience you've experienced with scheduling an appointment online. It's great to hear that our team was helpful in person, but we definitely want to make the process smoother for you overall. Please feel free to reach out if there's anything else we can assist with or improve upon. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

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