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Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,859 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,859 reviews

November 14, 2024

East to work with, great service, will recommend to anyone in the area for service center More

by Lucasjustin18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Lithia Hyundai of Anchorage responded

Lucas, thank you for your kind words! We’re delighted to hear that our service team at Lithia Hyundai of Anchorage made the process easy for you. Your recommendation means so much to us, and we look forward to helping you again in the future!

November 13, 2024

Christian was very helpful. He spoke to my son regarding battery, and I appreciate the overall check of fluids, ect. More

by Nclarsen2
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

Lithia Hyundai of Anchorage responded

We're delighted to hear that Christian provided helpful service during your visit at Lithia Hyundai of Anchorage. It's great to know you appreciated the attention given to your son's battery and fluid check! Until next time, we wish you the best of luck!

November 12, 2024

Didn’t have my car for 2 days no call that car was done or ready to pick up. More

by CBCOLEMAN2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 14, 2024 -

Lithia Hyundai of Anchorage responded

We appreciate you bringing this to our attention, Coleman. We’re sorry to hear that you weren’t kept informed about your vehicle’s status, as timely updates are a priority for us. We’ll address this with our team to ensure better communication moving forward. Please don’t hesitate to reach out if you'd like to discuss this further. Best, Moises Gonzalez - Service Manager - 907-762-5752

November 12, 2024

Very poor communication in the service department. Not sure if they were understaffed or another issue. More

by cushmanm24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana Clendenen
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Nov 14, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for bringing this to our attention. We’re sorry to hear about the communication issues you experienced with our service department. Your feedback is important, and we’ll be addressing this with our team to ensure we’re meeting our customers’ expectations. Please feel free to reach out if there’s anything specific you’d like to discuss further. Best, Moises Gonzalez - Service Manager - 907-762-5752

November 10, 2024

I was sold a car with a faulty transmission and getting it looked at proves to be difficult More

by ANONYMOUS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for bringing this to our attention. We’re sorry to hear about the issues with your vehicle and the difficulty you've had getting it looked at. This is not the experience we want for our customers, and we’ll be addressing this with our team to ensure we can resolve the situation promptly. Please feel free to reach out directly so we can work on getting this taken care of for you. Best, Anthony Mingus - Sales Manager - 907-762-5100

November 10, 2024

awesome service everything you expect from a dealership. But i scheduled a service because Hyundai sent me a Service Special email. They did not honor price even though the special contained my vehicles VIN More

by COPPA0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 11, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with us. We're glad to hear that the service met your expectations, but we're sorry about the confusion regarding pricing and scheduling at Lithia Hyundai of Anchorage. Your feedback is valuable, and we'll be sure to address these concerns with our team to improve future experiences. If there's anything else we can do for you, please let us know!

November 10, 2024

Our sales person Mitchell Trundel made this the easy buying experience the wife and I have ever had buying a car. We have purchased several new as well as used cars over the years 31 years we have been More

by Schill9405
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Trundel Sales
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Nov 11, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with us! We're delighted to hear that Mitchell made the car-buying process smooth and enjoyable at Lithia Hyundai of Anchorage. We appreciate your recommendation and look forward to assisting you again in the future!

November 08, 2024

The Parts department is the BEST, the Service department continues to be a challenge. Christian is the best thing that has happened to the service department in the last 6 months! More

by Crewkee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 12, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your kind review, Crewkee. We appreciate your feedback and are glad to hear that Christian has positively impacted your experience with our service department. We did notice you rated us 3 out of 5 stars; if there’s anything we can do to improve your future visits, please feel free to give us a call. We’re here to help make every visit a great one! Best, Moises Gonzalez - Service Manager - 907-762-5752

November 06, 2024

Christian was very helpful! My car service was completed quickly and as described. Great communication. More

by kiss.allyson
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 06, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback, Allyson! We're glad to hear that Christian provided helpful and efficient service, and that everything was completed as expected. We truly appreciate your kind words and look forward to assisting you again at Lithia Hyundai of Anchorage!

November 06, 2024

I've always had a pretty pleasant experience at this Hyundai dealership. They are very open and communicative with you during the entire process of dropping your car off to get work done. The last few y More

by SNOB-AK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 06, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with us! We're glad to hear that you've consistently had a pleasant experience at Lithia Hyundai of Anchorage. We truly appreciate your feedback on our communication and the added convenience of offering Uber/Lyft. We value your continued trust and look forward to serving you again in the future!

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