Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,938 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
Contact Dealership
View Awards

5400 Old Seward Hwy

Anchorage, AK

99518

Directions

By Type

Showing 1,938 reviews

October 02, 2024

They are horrible at returning calls, answering phone or text and keeping customers updated on what’s going on. More

by Mmease
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mark Jahnke
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Beals
1.0
This rating includes all reviews, with more weight given to recent reviews.
Kevins Mercedes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Johnnie III
1.0
This rating includes all reviews, with more weight given to recent reviews.
Brendon Gardnew
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dawson Morris
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hayden Baker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Dean
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 03, 2024 -

Lithia Hyundai of Anchorage responded

Thank you, Mease, for bringing this to our attention. We apologize for the lack of communication you’ve experienced, as it’s important to us that our customers are kept informed throughout the process. Please reach out to us via email so we can avoid any missed calls and discuss this further. We look forward to making things right. Best, Moises Gonzalez - Service Manager - 907-762-5752 - moisesgonzales@lithia.com

Oct 03, 2024 -

Lithia Hyundai of Anchorage responded

Thank you, Mease, for bringing this to our attention. We apologize for the lack of communication you’ve experienced, as it’s important to us that our customers are kept informed throughout the process. Please reach out to us via email so we can avoid any missed calls and discuss this further. We look forward to making things right. Best, Moises Gonzalez - Service Manager - 907-762-5752 - moisesgonzales@lithia.com

October 01, 2024

I had a recall that I needed to go in for as well as some issues with my lights. They fixed the issues and diagnosed another issue with me and went over the pricing. I really appreciate the transparency and More

by TEXASBELLE14
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2024 -

Lithia Hyundai of Anchorage responded

Belle, thank you for your kind feedback! We're glad to hear that our team at Lithia Hyundai of Anchorage was able to address your recall and lighting issues while maintaining transparency throughout the process. It's great to know that Christian kept you informed as well. We appreciate your trust in us and look forward to assisting you again in the future!

October 01, 2024

Their beginning deals were a joke. Good thing Hyundai has good vehicles. Had to walk away for a couple days. Salesman was cool but very inexperienced. More

by DSTANBERRY99867
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
None of the above
Report | Print
Oct 03, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with us. While it’s great to hear that you appreciate Hyundai vehicles, it’s regrettable that the initial deals didn’t meet your expectations. We’re always striving to improve, and your feedback about the sales experience will help us in that effort. If you have any other concerns, feel free to reach out—we’d love to help make things right. Best, Anthony Mingus - Sales Manager - 907-762-5100

September 29, 2024

I absolutely can not get past the bizzare phone tree when calling, so I go in person to schedule. Once there. the customer service people are the absolute best. The mechanics are good too at least I think. More

by anneufgreengables
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Front desk people
Report | Print
Oct 01, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience! We appreciate your feedback about the phone tree, and we're glad to hear that our customer service team and mechanics provided you with a positive experience when you visited us in person. Your insights help us improve, and we look forward to serving you better in the future! Best, Moises Gonzalez - Service Manager - 907-762-5752

September 28, 2024

Great service from beginning to end . Shout to the young man at the check in and out. Real professional. Can’t remember his name. More

by Dieter Jackson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember.. prefer not to randomly pick one.
Report | Print
Sep 30, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your kind words, Dieter! We're delighted to hear that you received great service from start to finish at Lithia Hyundai of Anchorage. We’ll make sure to pass your shout-out along to our team. We hope to see you again soon!

September 27, 2024

We came to the dealership 3 times. First time was to look at the vehicle were interested in person. Two staff helped us. They were nice and informative. Second time, we came to test More

by NGUYEN_LY2010
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Que
Report | Print
Sep 27, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience with us! We're glad to hear that your final visit to Lithia Hyundai of Anchorage was helpful, though we regret that the second visit left you feeling less welcomed. We appreciate your feedback, as it helps us improve. We hope to assist you again in the future and make every visit as smooth as your last!

September 26, 2024

Friendly people and would be willing to buy with Isiah again for sure. So glad More

by ANGEL_ANCHETA26
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaiah
Report | Print
Sep 27, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your kind words! We're happy to hear that Isiah provided you with such a positive experience at Lithia Hyundai of Anchorage. We look forward to seeing you again for your future purchases!

September 26, 2024

The gentleman that assisted along with the finance manger were awesome would recommend anyone there. More

by CUPP_LIZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Hippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your feedback! We're glad to hear that both the team member who assisted you and the finance manager provided excellent service at Lithia Hyundai of Anchorage. Your recommendation means a lot to us, and we look forward to helping you again in the future!

September 25, 2024

Great experience and staff we worked with. Would recommend it to friends and family . thanks More

by C_VATTHANA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isiah
Report | Print
Sep 25, 2024 -

Lithia Hyundai of Anchorage responded

Vatthana, we're thrilled to hear that you had a great experience with the staff at Lithia Hyundai of Anchorage! Thank you for recommending us to your friends and family. We look forward to assisting you again in the future.

September 23, 2024

Working with Mitch to buy my new car was a breeze. He was great to work with? Friendly, upfront and flexible. More

by THELITTLEWOODSHOP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitch
Report | Print
Sep 23, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience! It's wonderful to hear that working with Mitch made the car-buying process easy and enjoyable for you. His friendly and flexible approach is what we strive for. Enjoy your new car, and we look forward to seeing you again!

1
...
19
20
21
...
194