Lithia Hyundai of Anchorage

I have been with Hyundai Lithia for 15 years! Their costumer service delivered great service! Never failed! Thank you for your quick and thorough service! Their costumer service delivered great service! Never failed! Thank you for your quick and thorough service! More

Eric was extremely helpful from the very beginning of our decision to purchase a new vehicle. Eric was upfront and welcoming with his vast knowledge of the vehicles we were focusing on. He was extremely frie decision to purchase a new vehicle. Eric was upfront and welcoming with his vast knowledge of the vehicles we were focusing on. He was extremely friendly and we couldn't have asked for a more kind and honest individual. We highly recommend this dealership and will continue to do business with them in the future. More

Service was wonderful. My time waiting was short. Price was lower than expected. Thank you Hyundai! My time waiting was short. Price was lower than expected. Thank you Hyundai! More

Some departments at this dealership needs to be improved specially the sales deparment. I had a very unpleasant experience but a the end I got a new car for my son and that was my main goal and I called to specially the sales deparment. I had a very unpleasant experience but a the end I got a new car for my son and that was my main goal and I called to have some kind of help and Blayke picked up the phone and helped to get this right I am still waiting for the results but I am happy for his help . My wife and I are thinking about getting a new car in a few months but we have to think twice before getting into the sales department again. Parts department the guy sitting in the chair the whole day is rude he has 0 customer vice service skills I askedfor key replacementcost estimate y he show 0 interest in what I was asking him. But the SERVICE department was a TOTAL different experience, my car's oil pan somehow was damage when oil change was done a the dealership, so I took the car back and Christian Diaz a very nice and professional advisor was a the customer service desk and I explained him my case and he was empathic and took care of the issue. Honestly he deserves a 5 stars for his outstanding customer service skills, the five stars given to the dealership is because of his department and him. Thank you Lithia Hyundai for having great employees like this young man. Christian thank you so much for your help, you are helping this dealership very well to keeping me as a customer and I am sure is not just me. Keep doing a great job. More

Friendly people. They explain and show us what we really need. Transaction came smooth and fast. We went for test drive and we took the car home. They explain and show us what we really need. Transaction came smooth and fast. We went for test drive and we took the car home. More

The dealership was very helpful and kind. They even had use do a test drive which was really good. When we couldn't afford one of the cars, they had us get one for lower price and almost same They even had use do a test drive which was really good. When we couldn't afford one of the cars, they had us get one for lower price and almost same kind as the first car. Very helpful and Lind service, even the manager was great. More

Dishonest and rude people. I send an email asking if I can get a discount on a car on their lot. I received an email if I come in person and ready to sign they would discount I send an email asking if I can get a discount on a car on their lot. I received an email if I come in person and ready to sign they would discount it. I spent more than two hours to find out their offered price is higher than advertised one. Sales manager was very rude in his response to my email. More

This dealership's service department loaner was a new, well tended vehicle that allowed me to fully appreciate and know what I wanted to upgrade my older Hyundai. The GM and Finance guy were excellent wit well tended vehicle that allowed me to fully appreciate and know what I wanted to upgrade my older Hyundai. The GM and Finance guy were excellent with getting me through the process of purchasing my first new vehicle. I appreciate all the personal attention. More

I just want to thank for checking my engine and kept it for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry ( for 2 days and found it to be in good condition. I especially want to commend the two workers who work to greet the people, Christian and so sorry (name)) the only lady with him who does outstanding job greeting people with smile, courteous, kindness that people want to see as first entering your Lithia office. I thank you workers in the back who does good job also fixing cars. I can see great changes in Lithia with new managers from before. My utmost sincere Thank you for all you all do. Sorry I do not know the names of all workers but you are marked as high scores More

Christain Diaz has to be the most reliable/trustworthy service advisor I’ve dealt with. I’ve worked with a lot of service advisors in the past so I can tell Christain means well and try’s. If you think ot service advisor I’ve dealt with. I’ve worked with a lot of service advisors in the past so I can tell Christain means well and try’s. If you think otherwise maybe you should look into the mirror. More