Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,843 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
Contact Dealership
View Awards

5400 Old Seward Hwy

Anchorage, AK

99518

Directions

By Type

Showing 1,843 reviews

December 11, 2024

Great costumer service, was very professional. Overall great place to buy a car, I was amazing by the communication. More

by ODIBBA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Wayne Marc Cravey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Felipe Soriano-Sosa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason HESS
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 12, 2024 -

Lithia Hyundai of Anchorage responded

We're delighted to hear that you had a positive experience with our team at Lithia Hyundai of Anchorage! Thank you for highlighting the professionalism and communication. We appreciate your support and hope you're enjoying your new car!

December 06, 2024

The salesperson who assisted me was attentive and detailed. The financing process was clear, open. Ultimately, I was able to get financing and service plans to meet my needs. More

by LATASHAHONEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Que
Report | Print
Dec 09, 2024 -

Lithia Hyundai of Anchorage responded

We're delighted to hear that our team at Lithia Hyundai of Anchorage provided attentive service and a smooth financing process. Thank you for choosing us! Safe travels ahead in your new ride!

December 06, 2024

Finally received great customer service from them. appreciate the person in charge of checking in for oil change. More

by B_ALEIHS
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Service Department
Report | Print
Dec 09, 2024 -

Lithia Hyundai of Anchorage responded

We're delighted to hear you had a positive experience with our team at Lithia Hyundai of Anchorage! Thank you for recognizing the effort put into your oil change visit. We look forward to serving you again in the future!

December 06, 2024

Nobody will return my calls, texts, voicemails for an oil change that is now extremely passed due. I also can’t get a return call on a part that was ordered for my car which is included with warranty. My fro More

by JENNIFERCANTERBURY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dana?
Report | Print
Dec 10, 2024 -

Lithia Hyundai of Anchorage responded

Hello, Thank you for sharing your experience. This is understandably concerning, and not indicative of the accessible communication and absolute customer care that my team strives to provide. I apologize for any inconvenience caused and would appreciate an opportunity to directly address these concerns with you to ensure they are met with a proper resolution. At your convenience, please reach out to my contact below. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

December 04, 2024

They do not answer the phone nor do they respond to your voice mail . I had to go to them after waiting a week for a return call . Then they make you feel like you are just a number . More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Christian Diaz
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 05, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience. I’m sorry to hear about the difficulty you faced with communication and the lack of personal attention during your visit. Your feedback is important to us, and I’d like the opportunity to address these concerns. Please call us so we can work on improving your experience. Best, Moises Gonzalez - Service Manager - 907-762-5752

December 03, 2024

I was in a rush to get a specific car. It was coming to the dealership and I was able to pick it up the very same day it arrived. They went out of their way to accommodate me. They also go More

by JOHNGREGANIII
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 03, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, John! We're thrilled to hear that Lithia Hyundai of Anchorage was able to accommodate you and get you the car you wanted the same day it arrived. It’s fantastic that we could also secure you better financing than your credit union. We look forward to helping you again in the future!

December 01, 2024

Great customer service from Christian Diaz! Thank you for making your customers feel very important. More

by MELINDA824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2024 -

Lithia Hyundai of Anchorage responded

We’re so glad to hear about your positive experience, Melinda! Christian Diaz will be thrilled to know that his efforts made a difference in your visit. Thank you for sharing, and we look forward to assisting you again soon!

December 01, 2024

This is the 3rd vehicle I have purchased at this dealership. I would recommend them to anyone looking to purchase a car. More

by PLW3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gabriel Melin, Austin Carter
Report | Print
Dec 02, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your continued trust in Lithia Hyundai of Anchorage! We're delighted to hear that you've had such positive experiences with us. Your recommendation means a lot, and we look forward to serving you again in the future!

November 30, 2024

The service was wonderful. Brandon show excellent customer service. When dropping off my car he asked me question that tricker me to get a mother service. He follower up by cal More

by mznea
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Dec 02, 2024 -

Lithia Hyundai of Anchorage responded

We're delighted to hear that Brandon provided excellent service during your visit at Lithia Hyundai of Anchorage. It's great to know he was thorough and kept you informed throughout the process. Thank you for sharing your experience!

November 29, 2024

The staff at this location was helpful and I was able to purchase the vehicle. More

by NONE3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mitchell Trudell , Austin Carter & Ryan Ollis
Report | Print
Dec 02, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience! We're happy to hear that our staff was helpful and that you were able to purchase your vehicle. We look forward to assisting you again in the future!

1
2
3
...
185