Back

Lithia Hyundai of Anchorage

Anchorage, AK

4.2
1,861 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
Contact Dealership

5400 Old Seward Hwy

Anchorage, AK

99518

Directions

By Type

Showing 1,861 reviews

June 05, 2024

My salesman was absolutely amazing! ! They helped me out and were extremely kind and attentive to my needs. I’ll be recommending all friends to this dealership. More

by XSTRONG1990
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schmidt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Gabriel melin
Jun 06, 2024 -

Lithia Hyundai of Anchorage responded

We're delighted to hear that our team at Lithia Hyundai of Anchorage provided you with exceptional service! Thank you for recommending us to your friends, and we look forward to assisting them as well.

June 03, 2024

This center needs to hire a service manager, not share one from KIA, also, when you have to pinpoint an issue, why have a mechanic, thats the negative side, the positive, the Mechanic that worked on my fu More

by GOLDIE130
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brendon Gardnew
5.0
This rating includes all reviews, with more weight given to recent reviews.
Elizabeth Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 04, 2024 -

Lithia Hyundai of Anchorage responded

Hello, I deeply regret to hear about your dissatisfaction. I want to assure you that our goal is to go above and beyond for our customers, and I am disappointed to see that this must not have been the case. At your convenience, please contact me so that we can turn this experience around for you. Moises Gonzalez - Service Manager - 907-762-5752

June 03, 2024

Found exactly what we needed. Arturo was great, knowledgeable and listened to our needs with no pushiness. The whole experience of buying our car was easy and efficient. More

by KIRK_HOGENSON
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Arturo Fernandez
Jun 04, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your kind words, Kirk! We're thrilled to hear that Arturo provided great, knowledgeable service and listened to your needs without any pushiness. It's wonderful to know that your car-buying experience at Lithia Hyundai of Anchorage was easy and efficient. We appreciate your feedback and look forward to serving you again in the future!

June 01, 2024

Took care of an urgent matter with one of my tires having a screw lodged into it without booking an appointment online. Also the tire arrived within 24hrs and was repaired! Thank you so much! More

by Geordiethisisme
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dante Fuentes
Jun 03, 2024 -

Lithia Hyundai of Anchorage responded

We're glad to hear that our team at Lithia Hyundai of Anchorage could quickly resolve your tire issue! Thanks for sharing your positive experience with us. Safe travels ahead!

June 01, 2024

I’m very impressed with the professionalism at Hyundai Anchorage. I have visited the lot since I bought my PALISADE and they have continued to show me nothing but respect and courtesy. Not only is my new More

by NICCAS
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Travis Richardson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Arturo Fernandez
Jun 03, 2024 -

Lithia Hyundai of Anchorage responded

We're delighted to hear that you're enjoying your PALISADE and the ongoing service at Lithia Hyundai of Anchorage! Thanks for sharing such positive feedback about our team's professionalism and courtesy. Safe travels in your fantastic new ride!

June 01, 2024

They ordered the right vehicle but not the extras I wanted on it and they added a package I did not want but it was worked out. Good at eventually keeping me informed on the arrival and pickup process More

by JANETBLALOCK
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cameron Kerns
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Artoro
Jun 03, 2024 -

Lithia Hyundai of Anchorage responded

Janet, thanks for your feedback! We're glad to hear everything was eventually sorted out and you were kept informed. We appreciate your patience and support. We hope to serve you again down the road.

May 28, 2024

Lithia Hyundai of Anchorage is not only friendly but also professional and quick in the service department. Dropped of my car early and they had it done within the next hour. More

by Kevin N Boyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dana Clendenen
May 29, 2024 -

Lithia Hyundai of Anchorage responded

Kevin, we're glad to hear our service team at Lithia Hyundai of Anchorage could provide you with quick and professional assistance. Thanks for the great feedback!

May 26, 2024

My car was in your shop for almost a month. When done the bolts was loose and my son try to tighten it coz it was so noisy. Now my engine still makes noise when running. More

by levymontuya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know the name or forgot about it
May 28, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, Levy. We understand your frustration and are concerned to hear about the issues with your vehicle. Please reach out to us directly so we can address your concerns and ensure your car is properly serviced. Your satisfaction is important to us, and we want to make this right. Best, Moises Gonzalez - Service Manager - 907-762-5752

May 25, 2024

The service was excellent and the gentleman were very kind and helpful. I would highly recommend this dealership for anyone needing an oil change. More

by Luisa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Beals
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience, Luisa! We're delighted to hear that you received excellent service at Lithia Hyundai of Anchorage. Our team strives to provide top-notch assistance, and we're thrilled to hear that the gentlemen were kind and helpful during your visit. Your recommendation means a lot to us, and we appreciate your trust in our dealership. If you ever need anything else, feel free to reach out.

May 24, 2024

Made an appointment several weeks in advance for a recall fix. I take time off work, and drive an hour to the appointment, to be told they don’t have the parts. This should, and easily could have, been commu More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No idea, only communicated with one person & don’t know name
May 27, 2024 -

Lithia Hyundai of Anchorage responded

We apologize for the inconvenience and frustration you experienced during your recent visit. It's disappointing to hear that the necessary parts for your recall were not available despite your appointment made well in advance. We understand the importance of effective communication and acknowledge that this situation could have been handled better. Your feedback regarding the attempted sale of new tires is also noted, and we apologize for any inconvenience caused. We'll ensure that your concerns are shared with the relevant teams for improvement. If there's anything else we can assist you with or if you have further feedback, please don't hesitate to reach out. Best, Moises Gonzalez - Service Manager - 907-762-5752

...
19
...