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Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.2
1,861 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 1,861 reviews

August 17, 2024

Good service as always thanks your people are always easy to work with and very professional More

by danielg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Baker
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your positive review, Daniel! We’re glad to hear that you consistently receive good service and find our team at Lithia Hyundai of Anchorage easy to work with and professional. Your continued support means a lot to us. We look forward to serving you again!

August 16, 2024

Had an overheat issue and sent me down the road after my scheduled oil change. Didn’t have the time to check it. A week later broke down in a construction zone overheating. Cooled down and came there told t More

by TCAREW_2006
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dana Jo
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Aug 20, 2024 -

Lithia Hyundai of Anchorage responded

We apologize for the inconvenience and frustration you experienced with your vehicle. It's disappointing to hear about the breakdown and subsequent issues, especially given the distance from home. We are committed to resolving this matter as quickly as possible. Please reach out if you have any further questions or concerns during this process. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

August 15, 2024

Your service sucks. Can’t call a real person. U leave a message no returns calls. NEVER buy from u again. Hire more staff!!!!!!! More

by SHARONELLIS1951
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 19, 2024 -

Lithia Hyundai of Anchorage responded

It's regrettable to hear about the frustration you've experienced with our service. We strive to provide timely and effective communication, so it's disappointing to hear we fell short. Please reach out directly so we can address your concerns promptly. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

August 14, 2024

So far this dealership has been great. They are friendly and made the process easy. More

by SMILINGBOBMCDONALD
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Owen Luke, Ryan Ollis
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Aug 15, 2024 -

Lithia Hyundai of Anchorage responded

Bob, We are pleased to hear that your experiences thus far have been great. If there is ever anything else that we here at Lithia Hyundai of Anchorage can help with, please don't hesitate to reach out. Thank you!

August 14, 2024

We were frustrated that our service was going to take so long. Chistian was fabulous to make it happen so we could get to the airport!! More

by JAKINALASKA1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your experience! We're glad Christian could assist and ensure you made it to the airport on time. We appreciate your patience and support at Lithia Hyundai of Anchorage. Safe travels!

August 13, 2024

Christian was great. Got me in and out in good time. Ryan was also great. More

by RBT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hippen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Ollis - 5 star
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Aug 14, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for your feedback! It is lovely to hear that Christian and Ryan provided you with excellent service at Lithia Hyundai of Anchorage. We're glad the experience was efficient and positive. We look forward to seeing you again!

August 07, 2024

Blake has helped us pick the best new vehicle for us, so went back and he helped us pick out and purchase a great one as well. Never steered us wrong! More

by MJWOLFE99514
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 08, 2024 -

Lithia Hyundai of Anchorage responded

Thank you for sharing your positive experience with Blake at Lithia Hyundai of Anchorage. It is wonderful to hear that he helped you find and purchase the perfect vehicle for you. We appreciate your trust and are glad he could assist you so well!

August 05, 2024

Easy to work with, transparent, and fast. Got a 24 Hyundai Santa Fe SEL Rockwood Green. More

by IRWIN.TORRALBA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blayke Mccarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Lithia Hyundai of Anchorage responded

Irwin, thank you for the fantastic 5-star review of Lithia Hyundai of Anchorage! We’re thrilled to hear that you found working with us easy, transparent, and fast. We're delighted that you’re enjoying your new 2024 Hyundai Santa Fe SEL in Rockwood Green. Your satisfaction is our top priority, and we look forward to serving you again in the future. Safe travels!

August 03, 2024

Spectacular service and customer care! Thank you kindly for your consideration, apt information, and quick processing. More

by taylorgardner96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Elizabeth Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 06, 2024 -

Lithia Hyundai of Anchorage responded

Taylor, thank you for the fantastic review! We're delighted to hear that our team at Lithia Hyundai of Anchorage provided you with excellent service and care.

July 31, 2024

Still no license plate or lender information I keep calling with no return calls I’m being frustrated More

by OUILETTES
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jessica Konstantynowicz
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 02, 2024 -

Lithia Hyundai of Anchorage responded

We apologize for the inconvenience and frustration you're experiencing regarding your license plate and lender information. It's important to us that these issues are resolved promptly. Please contact us directly, and we will prioritize resolving this matter for you. Thank you for your patience, and we appreciate your feedback. Best, Anthony Mingus - Sales Manager - 907-762-5100

Aug 02, 2024 -

OUILETTES responded

I have called everyday this week and got voicemail and have left a message everyday

Aug 06, 2024 -

Lithia Hyundai of Anchorage responded

I understand your frustration and I’m sorry for the inconvenience you’ve experienced. It’s important to us to resolve this promptly. Please reach out directly to me at anthonymingus@lithia.com, and I’ll ensure your concerns are addressed as quickly as possible. Thank you for your patience and I apologize for missing your call. Best regards, Anthony Mingus Sales Manager

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