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Lithia Hyundai of Anchorage

Anchorage, AK

Overview
Employees
Reviews
Vehicles
4.3
2,265 Reviews
Lithia Hyundai of Anchorage is focused on providing customers with an honest and simpler buying and service experience. We give customers straightforward information so that they can make confident decisions. Lithia Hyundai of Anchorage, located in beautiful Anchorage, Alaska became a part of the Lithia Motors family of dealerships in March 2003. Lithia Hyundai of Anchorage, near the surrounding areas of Anchorage, Eagle River, Palmer, Wasilla, JBER, and Girdwood, Alaska, features a wide selection of new Hyundai and used Hyundai cars and SUVs. Our inventory includes new models such as the Hyundai Accent, Accent 3-Door, Elantra, Elantra Touring, Santa Fe, Sonata, Sonata Hybrid, Tucson, Veloster, and the all new Hyundai Palisade. Looking for a used vehicle? We can help you with that, as well. We carry over 100 pre-owned and certified units that we will make sure to fit in your budget.
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5400 Old Seward Hwy

Anchorage, AK

99518

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Showing 2,265 reviews

January 14, 2026

The car wasn't ready and prepped for us even knowing that we came from Fairbanks. The car was dirty and being used for a loaner. There was also dings and a large dent in the fender that hasn't been reported. More

by STARR
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Mingus
3.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Melin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Breuer
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2026 -

Lithia Hyundai of Anchorage responded

Starr, we appreciate you outlining both the positives and the areas that need improvement, and your feedback regarding communication and preparation is taken seriously. We are glad to hear Gabriel provided helpful guidance during your visit, and we value your decision to move forward with your purchase. Please reach out to me through the contact information below so we can address your concerns directly and work toward a better experience moving forward. Best, Anthony Mingus - Sales Manager - 907-762-5100

January 14, 2026

I was very pleased with service, fast and thorough and great customer service. Pleasantly surprised how warranty work was approved quickly and hassle free. More

by gmcint
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hayden Baker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Carter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 14, 2026 -

Lithia Hyundai of Anchorage responded

It is lovely to hear our team provided fast, thorough, and hassle-free service, especially with your warranty work. The team at Lithia Hyundai of Anchorage would be beaming to hear your kind words, and we look forward to seeing you again soon.

January 12, 2026

unresponsive to calls and emails. Not able to get refund owed. Been working on this since October now January thru Gabriel Melin and Chris Schmidt. Terrible service Mark in Parts wa More

by rsierer
Recommend Dealer
No
Employees Worked With
Mark Brookins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gabriel Melin
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Schmidt
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Jan 14, 2026 -

Lithia Hyundai of Anchorage responded

We understand how frustrating it can be to experience delays and difficulty getting responses, especially when it involves a refund that has been outstanding for some time. We appreciate you noting the assistance Mark provided and take concerns like this seriously. Please reach out to me through the contact information below so we can review this further and work toward a resolution. Best, Moises Gonzalez - Service Manager - 907-762-5752

January 12, 2026

I had some leftover oil on the frame that was dripping. . I crawled under the truck and wiped it down. That is the second time I had to do this. More

by nglorioso79
Recommend Dealer
No
Employees Worked With
Brandon Rose
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Rose
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Jan 13, 2026 -

Lithia Hyundai of Anchorage responded

We apologize for the inconvenience of the leftover oil on the frame. It's not our intention to cause any extra work for our clients, so we regret that this is the second time you have had to deal with this issue. We would appreciate an opportunity to address your concerns and provide a more satisfactory car care service. Please get in touch with me so we may discuss how we can assist you further. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

January 12, 2026

It was very nice courtesy people working there made me feel good about a car More

by CM12271962
Service Communication
Recommend Dealer
Yes
Employees Worked With
Wayne Marc Cravey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Mingus
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dana Clendenen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Xavon an finance gentleman not listed
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Jan 12, 2026 -

Lithia Hyundai of Anchorage responded

We appreciate you for sharing your experience, CM12271962. It is lovely to hear our courtesy team at Lithia Hyundai of Anchorage made you feel comfortable and confident during your visit. The team would be beaming to hear your kind words.

January 12, 2026

5, excellent service, got my vehicle a much needed service for oil and break change More

by deejohn
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Diaz
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Jan 12, 2026 -

Lithia Hyundai of Anchorage responded

We appreciate you for sharing your experience, deejohn. It is lovely to hear our team at Lithia Hyundai of Anchorage provided excellent service and took great care of your vehicle’s oil and brake maintenance. The team would be beaming to hear your kind words.

January 12, 2026

5, excellent service, got my vehicle a much needed service for oil and break change More

by deejohn
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Diaz
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Jan 12, 2026 -

Lithia Hyundai of Anchorage responded

We appreciate you for sharing your experience, deejohn. It is lovely to hear our team at Lithia Hyundai of Anchorage provided excellent service and took great care of your vehicle. The team would be beaming to hear your kind words.

January 10, 2026

Waited a month for the appointment. Took the car in. They didn’t have the right part. Waited another 6 weeks for another appointment to install the part. Not great. More

by lanaramos68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevins Mercedes
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 13, 2026 -

Lithia Hyundai of Anchorage responded

I'm so sorry to hear about the delays you experienced with your car repair. We understand how frustrating it can be to wait for a solution, and we apologize for any inconvenience this may have caused. If you would like to discuss your concerns further or have any other questions, please don't hesitate to give me a call. We value your business and appreciate your feedback. Thank you, Moises Gonzalez - Service Manager - 907-762-5752

January 10, 2026

With the issues I've had since I bought a used vehicle from them and not hearing anything back about the radio getting fix that controls the steering wheel and front seat heat, I have no backup camera, no More

by arcticrider40
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Hes not listed
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Jan 13, 2026 -

Lithia Hyundai of Anchorage responded

I'm truly sorry to hear about the issues you've been facing with your vehicle and the lack of communication on our end. We aim to provide a seamless buying experience, and it's concerning to see we've fallen short in your case. Let's get this sorted out as soon as possible. Please reach out to me when you have a moment so we can address these repairs and make things right for you. Thank you, Christopher Schmidt - General Manager - 907-631-7002

January 10, 2026

It has a great service department and parts are on point, sale is great also More

by ANNAVANDENBOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Diaz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brent Vandenbos
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 12, 2026 -

Lithia Hyundai of Anchorage responded

We appreciate you for sharing your experience, Anna. It is lovely to hear our service department, parts team, and sales staff provided such great support. The team at Lithia Hyundai of Anchorage would be beaming to hear your kind words.

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